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Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring the Cisco Phone Proxy
Troubleshooting the Phone Proxy
[3des-sha1] [des-sha1] [rc4-md5] [possibly others]
See the command reference for more information about setting ciphers with the
ssl encryption
command.
Certificate Validation Errors
Problem
Errors in the ASA log indicate that certificate validation errors occurred.
Entering the
show logging asdm
command, displayed the following errors:
3|Jun 19 2008 17:23:54|717009: Certificate validation failed. No suitable trustpoints
found to validate
certificate serial number: 348FD2760000000E6E27, subject name:
cn=CP-7961G-SEP001819A89CC3,ou=EVVBU,o=Cisco Systems Inc.
Solution
In order for the phone proxy to authenticate the MIC provided by the IP phone, it needs the Cisco
Manufacturing CA (MIC) certificate imported into the ASA.
Verify that all required certificates are imported into the ASA so that the TLS handshake will succeed.
Step 1
Determine which certificates are installed on the ASA by entering the following command:
hostname#
show running-config crypto
Additionally, determine which certificates are installed on the IP phones. The certificate information
is shown under the Security Configuration menu. See
Debugging Information from IP Phones,
for information about checking the IP phone to determine if it has the MIC installed on it.
Step 2
Verify that the list of installed certificates contains all required certificates for the phone proxy.
See
Certificates Required by the Security Appliance for the Phone Proxy
information.
Step 3
Import any missing certificates onto the ASA. See also
Importing Certificates from the Cisco UCM,
.
Media Termination Address Errors
Problem
Entering the
media-termination address
command displays the following errors:
hostname(config-phone-proxy)#
media-termination address
ip_address
ERROR: Failed to apply IP address to interface Virtual254, as the network overlaps with
interface GigabitEthernet0/0. Two interfaces cannot be in the same subnet.
ERROR: Failed to set IP address for the Virtual interface
ERROR: Could not bring up Phone proxy media termination interface
ERROR: Failed to find the HWIDB for the Virtual interface
Solution
Enter the following command to determine if the media-termination address in the phone proxy
configuration is set correctly:
hostname(config)#
show running-config all phone-proxy
asa2(config)# show running-config all phone-proxy
!
phone-proxy mypp
Summary of Contents for 5505 - ASA Firewall Edition Bundle
Page 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Page 61: ...P A R T 1 Getting Started with the ASA ...
Page 62: ......
Page 219: ...P A R T 2 Configuring High Availability and Scalability ...
Page 220: ......
Page 403: ...P A R T 2 Configuring Interfaces ...
Page 404: ......
Page 499: ...P A R T 2 Configuring Basic Settings ...
Page 500: ......
Page 533: ...P A R T 2 Configuring Objects and Access Lists ...
Page 534: ......
Page 601: ...P A R T 2 Configuring IP Routing ...
Page 602: ......
Page 745: ...P A R T 2 Configuring Network Address Translation ...
Page 746: ......
Page 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Page 846: ......
Page 981: ...P A R T 2 Configuring Access Control ...
Page 982: ......
Page 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Page 1062: ......
Page 1093: ...P A R T 2 Configuring Application Inspection ...
Page 1094: ......
Page 1191: ...P A R T 2 Configuring Unified Communications ...
Page 1192: ......
Page 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Page 1334: ......
Page 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Page 1380: ......
Page 1475: ...P A R T 2 Configuring Modules ...
Page 1476: ......
Page 1549: ...P A R T 2 Configuring VPN ...
Page 1550: ......
Page 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Page 1966: ......
Page 2059: ...P A R T 2 System Administration ...
Page 2060: ......
Page 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Page 2099: ...P A R T 2 Reference ...
Page 2100: ......