1-5
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring Anonymous Reporting and Smart Call Home
Prerequisites for Smart Call Home and Anonymous Reporting
Prerequisites for Smart Call Home and Anonymous
Reporting
Smart Call Home and Anonymous Reporting have the following prerequisites:
•
DNS must be configured. See the
“DNS Requirement” section on page 1-3
and the
DNS Server” section on page 1-12
.
Guidelines and Limitations
Firewall Mode Guidelines
Supported in routed and transparent firewall modes.
Context Mode Guidelines
Supported in single mode and multiple context mode.
IPv6 Guidelines
Supports IPv6.
Additional Guidelines for Anonymous Reporting
•
If an Anonymous Reporting message cannot be sent on the first try, the ASA retries two more times
before dropping the message.
•
Anonymous Reporting can coexist with other Smart Call Home configurations without changing the
existing configuration. For example, if Smart Call Home is off before enabling Anonymous
Reporting, it remains off, even after enabling Anonymous Reporting.
•
If Anonymous Reporting is enabled, you cannot remove the trust point, and when Anonymous
Reporting is disabled, the trust point remains. If Anonymous Reporting is disabled, users can
remove the trust point, but disabling Anonymous Reporting will not cause the trust point to be
removed.
Additional Guidelines for Smart Call Home
•
In multiple context mode, the
subscribe-to-alert-group snapshot periodic
command is divided
into two commands: one to obtain information from the system configuration and one to obtain
information from the user context.
•
The Smart Call Home back-end server can accept messages in XML format only.
•
A Smart Call Home message is sent to Cisco to report important cluster events if you have enabled
clustering and configured Smart Call Home to subscribe to the Diagnostic alert group with a Critical
severity level. A Smart Call Home clustering message is sent for only the following three events:
–
When a unit joins the cluster
–
When a unit leaves the cluster
–
When a cluster unit becomes the cluster master
Each message that is sent includes the following information:
–
The active cluster member count
Summary of Contents for 5505 - ASA Firewall Edition Bundle
Page 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Page 61: ...P A R T 1 Getting Started with the ASA ...
Page 62: ......
Page 219: ...P A R T 2 Configuring High Availability and Scalability ...
Page 220: ......
Page 403: ...P A R T 2 Configuring Interfaces ...
Page 404: ......
Page 499: ...P A R T 2 Configuring Basic Settings ...
Page 500: ......
Page 533: ...P A R T 2 Configuring Objects and Access Lists ...
Page 534: ......
Page 601: ...P A R T 2 Configuring IP Routing ...
Page 602: ......
Page 745: ...P A R T 2 Configuring Network Address Translation ...
Page 746: ......
Page 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Page 846: ......
Page 981: ...P A R T 2 Configuring Access Control ...
Page 982: ......
Page 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Page 1062: ......
Page 1093: ...P A R T 2 Configuring Application Inspection ...
Page 1094: ......
Page 1191: ...P A R T 2 Configuring Unified Communications ...
Page 1192: ......
Page 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Page 1334: ......
Page 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Page 1380: ......
Page 1475: ...P A R T 2 Configuring Modules ...
Page 1476: ......
Page 1549: ...P A R T 2 Configuring VPN ...
Page 1550: ......
Page 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Page 1966: ......
Page 2059: ...P A R T 2 System Administration ...
Page 2060: ......
Page 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Page 2099: ...P A R T 2 Reference ...
Page 2100: ......