Forward Calls in Specific Situations from Your Phone
You can set up your phone so that calls are forwarded during specific situations, such as when your phone is
busy.
Before You Begin
Call forwarding must be enabled on your phone before you can forward your calls in specific situations.
Procedure
Step 1
Press
Applications
.
Step 2
Select
User Preferences
>
Call Preferences
.
Step 3
Select
On
to enable call forwarding.
Step 4
Enter a phone number for each of the call forwarding services that you want to enable:
•
Forward all number
—
Forwards all incoming calls to a target phone number.
•
Forward busy number
—
Forwards all incoming calls to a target phone number when the primary line
is active.
•
Fwd no answer number
—
Forwards an incoming call that is not answered.
•
Fwd no answer delay
—
Assigns a response delay time.
If your administrator disables the feature key synchronization (FKS) on your phone, you can enter the
value as number of seconds after which call needs to be forwarded.
If your administrator enables feature key synchronization (FKS) on your phone, you can enter the value
as number of rings after which call needs to be forwarded.
Step 5
Press
Set
.
Set Up Voicemail
Procedure
Step 1
Press
Applications
.
Step 2
Select
User preferences
>
Call preferences
>
Voice mail
.
Step 3
Enter a phone number to check voicemail.
If you press the
Messages
button, it dials the voicemail number and displays the voice message list.
Step 4
Press
Set
to confirm the assigned number.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
58
Settings
Call Preferences