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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 1 An Overview of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6921, 6941, and 6961
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Transfer button
Transfers a call.
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Conference button
Creates a conference call.
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Hold button
Places an active call on hold.
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Navigation bar and
Select button
The Navigation bar allows you to scroll through menus and highlight items.
When phone is on-hook, displays phone numbers from your Placed Call
listings (up arrow) or your speed dials (down arrow).
The Select button (in the middle of the Navigation bar) allows you to select a
highlighted item.
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Line 1 and Line 2
buttons
Line 1 selects the primary phone line. Phone lines and intercom lines (line
buttons).
Depending on the settings, Line 2 may provide access to:
•
Secondary phone line
•
Speed-dial numbers (speed-dial buttons)
•
Web-based services (for example, a Personal Address Book button)
Buttons illuminate to indicate status:
•
Green, steady—Active call
•
Green, flashing—Held call
•
Amber, flashing—Incoming call or reverting call
•
Red, steady—Remote line in use (shared line)
•
Red, flashing—Remote line on hold
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Headset button
Toggles the headset on or off. When the headset is on, the button is lit.
10
Speakerphone
button
Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.
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Keypad
Allows you to dial phone numbers, enter letters, and choose menu items.
12
Mute button
Toggles the microphone on or off. When the microphone is muted, the button
is lit.
13
Volume button
Controls the handset, headset, and speakerphone volume (off-hook) and the
ringer volume (on-hook).
14
Messages button
Auto-dials your voicemail (varies by system).
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