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Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x
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Chapter 7 Troubleshooting the Cisco Unified MeetingPlace Audio Server System Installation
Troubleshooting Telephony Configuration
Troubleshooting Telephony Configuration
To Troubleshoot Telephony Configuration
Step 1
Check that the information you entered into MeetingTime from the worksheets in the Installation
Planning Guide for Cisco Unified MeetingPlace is correct.
Step 2
Check all the physical connections to the Cisco Unified MeetingPlace Audio Server system.
Step 3
For the Cisco Unified MeetingPlace 8112, check that no LEDs are in a bad state. (Refer to the
Administration Guide for Cisco Unified MeetingPlace Audio Server at
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html
for an
explanation of the LEDs.)
Step 4
If you made any changes to the MeetingTime configuration, access the CLI and enter restart.
Step 5
After the Cisco Unified MeetingPlace Audio Server system comes back up, repeat the testing
procedures.
If these actions do not correct the problem, contact Cisco TAC. (See the
“Obtaining Documentation,
Obtaining Support, and Security Guidelines” section on page x
.)
