Step 2
In the
Supplementary Services
section, click
Yes
or click
No
to enable or to disable call recording in the
Call Recording Serv
field.
Step 3
(Optional) In the
Programmable Softkeys
section, to enable softkeys, add a string in this format in the
Connected Key List
and
Conferencing Key List
fields.
crdstart;crdstop;crdpause;crdresume
Step 4
In the phone web page, click the
Ext(n)
tab that requires call recording.
Step 5
In the
SIP Settings
section, in the
Call Recording Protocol
, select
SIPREC
as the call recording protocol.
For details on the
SIP Settings
fields, see
.
Step 6
Click
Submit All Changes
.
Enable Remote Call Recording with SIP INFO
You can enable call recording on a phone so that your user can record an active call.
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Your user presses the following softkeys to control the phone recording:
•
Record
•
StopRec
The recording only starts when your user presses the
Record
softkey. Your user sees a message when recording
state changes and the recording icon displays on the call screen.
Once a phone recording starts, the
StopRec
softkey can work. The recording stops when your user presses
the
StopRec
softkey. Your user sees a message when the recording state changes.
Table 17: Recording Icons
Meaning
Icon
Recording in progress.
Before you begin
• You need to set up call recording on the call control system.
• Access the phone administration web page. See
Access the Phone Web Page, on page 80
Procedure
Step 1
Select
Voice
>
Phone
.
Step 2
In the
Supplementary Services
section, click
Yes
or click
No
to enable or to disable call recording in the
Call Recording Serv
field.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
132
Cisco IP Phone Administration
Enable Remote Call Recording with SIP INFO
