• name is the name of the speed dial being configured
The
name
field displays on the softkey on the IP phone screen. We recommend a maximum of 10
characters for a phone. If more characters are used, the label might be truncated on the phone screen.
Note
Step 4
Edit the following:
•
Idle Key List:
Edit the field as described in the following example:
redial|1;newcall|2;dnd;psk1
If the user incorrectly configures the programmable softkey list features on the phone, the key list on the
phone LCD does not update. For example:
• If a user enters
rdeial;newcall;cfwd
(redial has been misspelt), the key list is not updated
and the user does not see any change on the LCD.
• If a user enters
redial;newcall;cfwd;delchar
, the user will not see a change on the LCD,
as the delchar softkey is not allowed in the
Idle Key List
. Hence, this is an incorrect configuration
of the programmable softkey list.
•
PSK1:
fnc=sd;ext=5014@$PROXY;nme=sktest1
In this example, we are configuring a softkey on a phone as a speed dial number for extension 5014
(sktest1).
Note
You can also configure an XML service on the programmable soft key. Enter the string in this format:
fnc=xml;url=http://xml.service.url;nme=name
Step 5
Click
Submit All Changes
.
Programmable Softkeys
Available Phone Status
Definition
Key Label
Keyword
Idle
Logs user in to Automatic Call
Distribution (ACD).
Agt signin
acd_login
Idle
Logs user out of ACD.
AgtSignOut
acd_logout
Ringing
Answers an incoming call.
Answer
answer
Idle
Checks the ACD status.
Agt Status
astate
Idle
Denotes that a user who is logged in to
an ACD server has set his status as
available.
Avail
avail
Shared-Active, Shared-Held
Allows another user to interrupt a shared
call.
Barge
barge
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
174
Cisco IP Phone Administration
Programmable Softkeys
