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Appendix A Providing Information to Users Via a Website
How Users Obtain Support for the Cisco Unified IP Phone
A-2
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12457-01
How Users Obtain Support for the Cisco Unified IP
Phone
To successfully use some of the features on the Cisco Unified IP Phone (including
speed dial, services, and voice messaging system options), users must receive
information from you or from your network team or be able to contact you for
assistance. Make sure to provide end users with the names of people to contact for
assistance and with instructions for contacting those people.
How Users Access the Online Help System on the
Phone
This Cisco Unified IP Phone 7931G provides access to a comprehensive online
help system. To view the main help menu on a phone, take one of these actions:
•
If the phone is registered with Cisco Unified Communications Manager, press
the Application Menu button, then choose
Help
from the list of applications.
By default, the Application Menu button is line button 24 (the top left line
button).
•
If the phone is not registered with Cisco Unified Communications Manager,
press the
Settings
softkey and then choose
Help
.
Main menu topics include:
•
About Your Cisco Unified IP Phone—Descriptive information about the
phone model
•
How do I...?—Procedures and information about commonly-used phone tasks
•
Calling Features—Descriptions and procedures for using calling features,
such as conference and transfer
•
Help—Tips on using and accessing Help
You can also use the help system to obtain information about softkeys, menu
items, and the help system itself. Refer to
Cisco Unified IP Phone 7931G for
Cisco Unified Communications Manager 6.0
for more information.
Summary of Contents for 7931G - Unified IP Phone VoIP
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