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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
OL-14626-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Expansion Module(s) Screen (SCCP Phones Only)
The Expansion Module(s) screen displays information about each Cisco Unified
IP Phone Expansion Module 7914 that is connected to the phone. This screen
appears on SCCP phones only.
Table 7-5
explains the information that is displayed on this screen for each
connected expansion module. You can use this information to troubleshoot the
expansion module, if necessary. In the Expansion Module(s) screen, a statistic
preceded by “A” is for the first expansion module. A statistic preceded by “B” is
for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Step 1
Press the
Settings
button.
Step 2
Select
Status.
Step 3
Select
Expansion Module(s).
To exit the Expansion Module(s) screen, press the
Exit
softkey.
Table 7-5
Expansion Module Statistics
Item
Description
Link State
Overall expansion module status
RX Discarded Bytes
Number of bytes discarded due to errors
RX Length Err
Number of packets discarded due to improper length
RX Checksum Err
Number of packets discarded due to invalid
checksum information
RX Invalid Message
Number of packets that have been discarded because
a message was invalid or unsupported
Summary of Contents for 7970G - IP Phone VoIP
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