Procedure
Step 1
For Call Info, enter the following URL in a browser: http://<phone ip address>/CGI/Java/CallInfo<x>
where
•
<phone ip address>
is the IP address of the phone
•
<x>
is the line number to obtain information about.
The command returns an XML document.
Step 2
For Line Info, enter the following URL in a browser: http://<phone ip address>/CGI/Java/LineInfo
where
•
<phone ip address>
is the IP address of the phone
The command returns an XML document.
Step 3
For Model Info, enter the following URL in a browser: http://<phone ip address>/CGI/Java/ModelInfo
where
•
<phone ip address>
is the IP address of the phone
The command returns an XML document.
Sample CallInfo output
The following XML code is an example of the output from the CallInfo command.
<?xml version="1.0" encoding="UTF-8"?>
<CiscoIPPhoneCallLineInfo>
<Prompt/>
<Notify/>
<Status/>
<LineDirNum>1030</LineDirNum>
<LineState>CONNECTED</LineState>
<CiscoIPPhoneCallInfo>
<CallState>CONNECTED</CallState>
<CallType>INBOUND</CallType>
<CallingPartyName/>
<CallingPartyDirNum>9700</CallingPartyDirNum>
<CalledPartyName/>
<CalledPartyDirNum>1030</CalledPartyDirNum>
<HuntPilotName/>
<CallReference>30303060</CallReference>
<CallDuration>12835</CallDuration>
<CallStatus>null</CallStatus>
<CallSecurity>UNAUTHENTICATED</CallSecurity>
<CallPrecedence>ROUTINE</CallPrecedence>
<FeatureList/>
</CiscoIPPhoneCallInfo>
<VisibleFeatureList>
<Feature Position="1" Enabled="true" Label="End Call"/>
<Feature Position="2" Enabled="true" Label="Show Detail"/>
</VisibleFeatureList>
</CiscoIPPhoneCallLineInfo>
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
263
Remote Monitoring
Sample CallInfo output
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