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5-6

Cisco Aironet 1100 Series Access Point Hardware Installation Guide

OL-4309-07

Chapter 5      Troubleshooting Autonomous Access Points

Running the Carrier Busy Test

Note

The access point MAC address that appears on the Status page in the Aironet Client Utility (ACU) is the 
MAC address for the access point radio. The MAC address for the access point Ethernet port is printed 
on the label on the back of the access point.

Running the Carrier Busy Test

You can use the carrier busy test to find the least congested channel for the radio interface (802.11b). 
You should typically run the test several times to obtain the best results and to avoid temporary activity 
spikes.

Note

The carrier busy test is primarily used for a single access point or a bridge environment. For sites with 
multiple access points, a site survey is typically performed to determine the best operating locations and 
operating frequencies for the access points. 

Note

All associated clients on the selected radio will be disassociated during the 6 to 8 seconds needed for the 
carrier busy test. 

Follow these steps to activate the carrier busy test:

Step 1

Open your web browser and enter the access point’s IP address in the browser address line. Press 

Enter

An Enter Network Password window appears.

Step 2

Enter the administrator username and password. The default username is 

Cisco

 and the default password 

is 

Cisco

. The username and password are case sensitive.

Step 3

Click 

Network Interfaces

 and the Network Interface Summary page displays.

Step 4

Choose the radio interface experiencing problems by clicking 

Radio0-802.11B

. The radio status page 

displays.

Step 5

Click the 

Carrier Busy Test

 tab and the Carrier Busy Test page displays.

Step 6

Click 

Start

 to begin the carrier busy test.

When the test completes, the results are displayed on the bottom of the page. For each of the channel 
center frequencies, the test produces a value indicating the percentage of time that the channel is busy. 

Summary of Contents for AIR-AP1100MNTGKIT= - Network Device Mounting

Page 1: ...ms Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco Aironet 1100 Series Access Point Hardware Installation Guide December 2006 Text Part Number OL 4309 07 ...

Page 2: ... to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems I...

Page 3: ...oduct Alerts and Field Notices xii Obtaining Technical Assistance xiii Cisco Support Website xiii Locating the Product Serial Number xiv Submitting a Service Request xv Definitions of Service Request Severity xv Obtaining Additional Publications and Information xv C H A P T E R 1 Overview 1 1 Product Terminology 1 1 Autonomous Access Points 1 1 Lightweight Access Points 1 1 Hardware Features 1 3 S...

Page 4: ...for Lightweight Access Points 2 5 Deploying the Access Points on the Wireless Network 2 5 Connecting the Ethernet and Power Cables 2 7 Connecting to an Ethernet Network with an Inline Power Source 2 8 Connecting to an Ethernet Network with Local Power 2 8 Powering Up the Access Point 2 9 C H A P T E R 3 Mounting Instructions 3 1 Overview 3 2 Mounting on a Horizontal or Vertical Surface 3 3 Mountin...

Page 5: ... MODE Button 5 8 Using the Web Browser Interface 5 8 Reloading the Access Point Image 5 9 Using the MODE button 5 9 Web Browser Interface 5 10 Browser HTTP Interface 5 10 Browser TFTP Interface 5 10 Obtaining the Access Point Image File 5 11 Obtaining the TFTP Server Software 5 12 C H A P T E R 6 Troubleshooting Lightweight Access Points 6 1 Guidelines for Using 1100 Series Lightweight Access Poin...

Page 6: ... Translation B 6 English Translation B 7 Administrative Rules for Cisco Aironet Access Points in Taiwan B 7 All Access Points B 7 Chinese Translation B 7 English Translation B 8 Operation of Cisco Aironet Access Points in Brazil B 8 Access Point Models B 8 Regulatory Information B 8 Portuguese Translation B 9 English Translation B 9 Declaration of Conformity Statements B 9 Declaration of Conformit...

Page 7: ...access points refer to the Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges for this release For information about the standard Cisco IOS Release 12 3 commands refer to the Cisco IOS documentation set available from the Cisco com home page at Technical Support Documentation On the Technical Support Documentation home page click Cisco IOS Software Cisco IOS Software Releases ...

Page 8: ...ts the access point radio channels and the maximum power levels supported by the world s regulatory domains Appendix E Priming Lightweight Access Points Prior to Deployment describes the procedure to prime lightweight access points with controller information Appendix F Configuring DHCP Option 43 for Lightweight Access Points describes the procedure to configure DHCP Option 43 for lightweight acce...

Page 9: ...tä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Attention Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant entraîner des blessures Avant d accéder à cet équipement soyez conscient des dangers posés p...

Page 10: ...ade Før du utfører arbeid på utstyr må du være oppmerksom på de faremomentene som elektriske kretser innebærer samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen kan du se i vedlegget Translated Safety Warnings Oversatte sikkerhetsadvarsler Aviso Este símbolo de aviso indica perigo Encontra se numa ...

Page 11: ...by subscription Registered Cisco com users can order a Product Documentation DVD product number DOC DOCDVD or DOC DOCDVD SUB from Cisco Marketplace at the Product Documentation Store at this URL http www cisco com go marketplace docstore Ordering Documentation You must be a registered Cisco com user to access Cisco Marketplace Registered users may order Cisco documentation at the Product Documenta...

Page 12: ... active attack or a condition for which a severe and urgent security vulnerability should be reported All other conditions are considered nonemergencies For nonemergencies psirt cisco com In an emergency you can also reach PSIRT by telephone 1 877 228 7302 1 408 525 6532 Tip We encourage you to use Pretty Good Privacy PGP or a compatible product for example GnuPG to encrypt any sensitive informati...

Page 13: ...d resolving technical issues with Cisco products and technologies The website is available 24 hours a day at this URL http www cisco com en US support index html Access to all tools on the Cisco Support website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at this URL http tools cisco com RPF register register ...

Page 14: ... Support Documentation radio button To provide feedback about the Cisco com website or a particular technical document click Contacts Feedback at the top of any Cisco com web page Locating the Product Serial Number The access point serial number is located on the back of the housing refer to Figure 1 Figure 1 Location of Serial Number Label The access point serial number label contains the followi...

Page 15: ... Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 An existing network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded o...

Page 16: ...ol Journal is a quarterly journal published by Cisco for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj Networking products offered by Cisco as well as customer support services can be obtained at this URL http www cisco com en US products index html ...

Page 17: ... configured to operate as a bridge Autonomous Access Points The autonomous access point models AIR AP1120B or AIR AP1121G model AIR AP1252 supports a management system based on Cisco IOS software The 1100 series is a Wi Fi certified wireless LAN transceiver and uses a single mini PCI radio IEEE 802 11b compliant or IEEE 802 11g compliant The access point serves as the connection point between wire...

Page 18: ...ns LWAPP also defines the tunneling mechanism for data traffic In an LWAPP environment a lightweight access point discovers a controller by using LWAPP discovery mechanisms and then sends it an LWAPP join request The controller sends the lightweight access point an LWAPP join response allowing the access point to join the controller When the access point is joined the access point downloads its so...

Page 19: ... Layout and Connectors Single Radio Operation The access point contains a 2 4 GHz radio IEEE 802 11b compliant or IEEE 802 11g compliant in a mini PCI slot and two 2 2 dBi dipole integrated antennas You can perform a field upgrade to the mini PCI radio and antennas to support new radio technologies such as the 2 4 GHz IEEE 802 11g compliant radio Ethernet Port The auto sensing Ethernet port accept...

Page 20: ...associated with any wireless devices The radio LED signals wireless traffic over the radio interface The light is normally off but it blinks green whenever a packet is received or transmitted over the access point radio Figure 1 2 shows the three status LEDs Figure 1 2 Access Point LEDs Power Sources The access point draws up to 4 9W of DC power and can receive power from an external power module ...

Page 21: ...urity cable keyhole You can use the security cable slot to secure the access point using a standard security cable such as those used on laptop computers Security hasp When you mount the access point on a wall or ceiling using the mounting bracket and the security hasp you can lock the access point to the bracket with a padlock Compatible padlocks are Master Lock models 120T and 121T or equivalent...

Page 22: ... one autonomous access point is connected to the LAN users can roam from one area of a facility to another without losing their connection to the network As users move out of range of one access point they automatically connect to the network associate through another access point The roaming process is seamless and transparent to the user Figure 1 3 shows access points acting as root units on a w...

Page 23: ...ic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN The data is sent through the route that provides the best performance for the client Figure 1 4 shows an autonomous access point acting as a repeater Consult the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting ...

Page 24: ...5 shows an autonomous access point in an all wireless network Figure 1 5 Access Point as Central Unit in All Wireless Network Workgroup Bridge Configuration When configured in the workgroup bridge mode the autonomous unit provides a wireless connection for remote wired devices to a Cisco Aironet access point or to a Cisco Aironet bridge In Figure 1 6 the unit is configured in workgroup bridge mode...

Page 25: ...cess point supports Typically an access point can communicate over approximately a 1 mile range however the bridge to bridge wireless link can communicate over approximately a 21 mile range Figure 1 7 Workgroup Bridge Configuration 2 Network Example with Lightweight Access Points The lightweight access points support Layer 3 network operation Lightweight access points and controllers in Layer 3 co...

Page 26: ...1 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 1 Overview Network Example with Lightweight Access Points ...

Page 27: ...up of the access point and includes the following sections Safety Information page 2 2 Warnings page 2 2 Unpacking the Access Point page 2 3 Basic Installation Guidelines page 2 3 Controller Discovery Process for Lightweight Access Points page 2 5 Deploying the Access Points on the Wireless Network page 2 5 Connecting the Ethernet and Power Cables page 2 7 ...

Page 28: ...hile transmitting The use of wireless devices in hazardous locations is limited to the constraints posed by the local codes the national codes and the safety directors of such environments Warnings Translated versions of all safety warnings are available in the safety warning document that shipped with your access point or on Cisco com To browse to the document on Cisco com refer to Appendix A Tra...

Page 29: ...ation feedback cards Basic Installation Guidelines Because the access point is a radio device it is susceptible to interference that can reduce throughput and range Follow these basic guidelines to ensure the best possible performance Ensure a site survey has been performed to determine the optimum placement of access points For lightweight access points check the latest release notes to ensure th...

Page 30: ...EDs The three LEDs on the top of the access point report Ethernet activity association status and radio activity The Ethernet LED signals Ethernet traffic on the wired LAN The status LED signals operational status The radio LED signals wireless traffic over the radio interface Figure 2 2 shows the three status LEDs Figure 2 2 Access Point LEDs 1 2 3 5 81180 6 4 1 48 VDC power port 4 Mode button 2 ...

Page 31: ...configure a DHCP server with Option 43 to provide the controller IP addresses to your access points Cisco switches provide a DHCP server option that is typically used for this purpose Deploying the Access Points on the Wireless Network Prior to beginning the actual access point deployment perform these tasks Ensure that a site survey has been preformed Ensure that your network infrastructure devic...

Page 32: ...top see the Using the Desktop Holster section on page 3 9 c Optionally secure the access point using a padlock or security cable refer to the Using the Security Hasp Adapter section on page 3 7 and the Using the Cable Lock Feature section on page 3 11 d Connect the access point cables Ethernet optional power optional antennas For instructions see the Connecting the Ethernet and Power Cables sectio...

Page 33: ...do not connect the power module to the access point Using two power sources on the access point might cause the switch or patch panel to shut down the port to which the access point is connected Power cord Universal power supply SYST RPS DUPLX MODE SPEED UTIL STAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 24 10Base T 100Base TX 100Base FX Catalyst 2950SERIES SYST RPS DUPLX ...

Page 34: ...ts Using the power injector with other Ethernet ready devices can damage the equipment Caution Only the fiber optic power injector AIR PWRINJ FIB has been tested to UL 2043 for operation in a building s environmental air space no other power injectors or power modules have been tested to UL 2043 and they should not be placed in a building s environmental air space such as above suspended ceilings ...

Page 35: ...a routine power up sequence that you can monitor by observing the three LEDs on top of the access point After you observe all three LEDs turning green to indicate the starting of the Cisco IOS operating system the Status LED blinks green signifying that Cisco IOS is operational Refer to the Checking the Autonomous Access Point LEDs section on page 5 2 or the Checking the Lightweight Access Point L...

Page 36: ...2 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 2 Installing the Access Point Connecting the Ethernet and Power Cables ...

Page 37: ...nting instructions for the access point and contains the following topics Overview page 3 2 Mounting on a Horizontal or Vertical Surface page 3 3 Mounting on a Suspended Ceiling page 3 4 Using the Security Hasp Adapter page 3 7 Mounting on a Cubical Wall Partition page 3 8 Using the Desktop Holster page 3 9 Using the Cable Lock Feature page 3 11 ...

Page 38: ...se mounting methods are also provided You can use a Kensington lock Notebook Microstar model number 64068 which you must provide to make the access point more secure when you mount it using any of the mounting options You can use the security hasp adapter provided by Cisco to secure the access point with a padlock when you use the wall or ceiling mounting bracket The security hasp adapter provides...

Page 39: ...mounting holes You can use any of the 10 holes around the periphery three of which are identified in the illustration of the bracket to mount it using the supplied 8 fasteners Step 2 Drill one of the following sized holes at the locations you marked 3 16 in 4 7 mm if you are using wall anchors 3 32 in 2 3 mm if you are not using wall anchors Step 3 Install the anchors into the wall if you are usin...

Page 40: ...mounting bracket to adjust the distance between the caddy fasteners so that they align with the holes in the bracket The distance between the caddy fastener studs is 2 5 in 6 35 cm Step 4 Use a standard screwdriver to tighten the caddy fastener studs in place on the T rail Do not overtighten Step 5 Install a plastic spacer on each caddy fastener stud The spacer s legs should contact the ceiling gr...

Page 41: ...Mounting Instructions Mounting on a Suspended Ceiling Step 8 Line up the mounting slots on the access point with the mounting rail on the wall or ceiling mounting bracket and slide it down the mounting rails until it clicks into place See Figure 3 3 Figure 3 3 Access Point Mounting Slots 81224 ...

Page 42: ...nt above a suspended ceiling Refer Figure 3 4 before proceeding Figure 3 4 T Bar Grid Mounting Bracket Parts Step 1 Insert the bracket mounting clip s tab into the large hole on the access point mounting bracket Step 2 Place the clip over the T bar box hanger refer to Figure 3 5 and secure it to the access point mounting bracket with the 1 4 20 fastener supplied with the T bar hanger Figure 3 5 T ...

Page 43: ...he access point Note The power module and power injector are not rated for mounting above suspended ceilings Therefore you must use the Ethernet cable to supply power Step 9 If you need additional security you can secure the access point to a nearby immovable object using a Kensington lock and security cable Step 10 Verify that the access point is operating before replacing the ceiling tile Using ...

Page 44: ...nt the access point on a cubical wall partition Step 1 Select the place on the partition where you want to mount the access point Step 2 Determine the width of the partition you are going to mount the access point on Step 3 Assemble the cubical partition mounting bracket by sliding the two pieces together You can use either the short or long part of the bracket to obtain the proper fit to the part...

Page 45: ... 3 8 Figure 3 8 Cubicle Wall Bracket Using the Desktop Holster Follow these steps to mount the access point on a desktop or other horizontal surface using the supplied desktop holster Step 1 Select a suitable location to place the holster Step 2 Connect the Ethernet and power cables If you are going to secure the access point with a Kensington lock attach it now Step 3 Position the holster so that...

Page 46: ...Mounting Instructions Using the Desktop Holster Step 4 Insert the access point into the holster while guiding the cables so that they do not interfere with the sides of the holster You will hear a click when the access point locks into place See Figure 3 9 Figure 3 9 Desktop Holster 81173 76406 ...

Page 47: ...le Follow these steps to install the security cable Note Cisco recommends using a Kensington Notebook Microstar model number 64068 to secure your access point Step 1 Loop the security cable around a nearby immovable object Step 2 Insert the key into the lock Step 3 Insert the lock into the security slot on the access point Step 4 Rotate the key right or left to secure the lock to the access point ...

Page 48: ...3 12 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 3 Mounting Instructions Using the Cable Lock Feature ...

Page 49: ... instructions for the autonomous access point 2 4 GHz IEEE 802 11b compliant or IEEE 802 11g compliant radio card and includes the following sections Upgrade Overview page 4 2 Unpacking the Radio page 4 2 Removing the Back Cover page 4 3 Removing a 2 4 GHz Radio page 4 4 Installing a 2 4 GHz Radio page 4 5 Replacing the Back Cover page 4 8 Finding the Software Version page 4 9 ...

Page 50: ...nstall the new 2 4 GHz radio card 7 Replace the access point s back cover 8 Install the new compliance label Caution ESD can damage the Cisco Aironet radio and the internal components of the access point It is recommended that the 2 4 GHz radio upgrade procedures be performed by an ESD trained service technician at an ESD protected workstation Note After you install the new radio all configurable ...

Page 51: ...c work surface Step 4 Discharge any static buildup on your body by touching a grounded surface antistatic work surface before proceeding Step 5 Position the access point so that the back cover is facing up Caution The internal access point components and the 2 4 GHz radio can be damaged by ESD from improper handling Step 6 Remove the back cover retaining screw using a Philips screwdriver see Figur...

Page 52: ...pull the antenna card to remove it from the notch in the support bracket Do not disconnect the antenna wire connectors Step 3 Push the card retaining clips on each side of card away from the radio card see Figure 4 2 When released the radio card springs up Do not disconnect the antenna wires Note If the radio card does not spring up slightly loosen the support bracket screws Step 4 Remove the 2 4 ...

Page 53: ... avoid damaging the antenna wire assemblies handle them by their connectors Figure 4 3 Antenna Wires Step 7 Place the removed 2 4 GHz radio card into an anti static bag The antenna card connects to your new radio card Go to the Installing a 2 4 GHz Radio section Installing a 2 4 GHz Radio To install a new 2 4 GHz radio card into the access point follow these steps Caution The internal access point...

Page 54: ...dle them by their connectors Step 5 Insert the radio card into the access point s mini PCI connector by following these steps a Tilt the radio card at approximately 20o to 30o so that its gold pins are aligned with the mini PCI connector see Figure 4 4 Figure 4 4 Inserting Radio Card in Mini PCI Connector b Push the radio card into the mini PCI connector until it is fully seated you will hear a sl...

Page 55: ...ort post and gently push down until the board is fully seated on the support post see Figure 4 5 Step 9 Verify the following a The radio car is properly secured with both retaining clips engaged b The antenna board is properly seated c The antenna connectors are not touching Caution Do not allow antenna connectors to touch while power is applied or the radio can be damaged If they are touching car...

Page 56: ...efer to Figure 4 6 Figure 4 6 Positioning the Back Cover Latches Step 2 Release the back cover and with one finger gently push the connector end of the back cover towards the antenna end The back cover drops into place and slides forward until it is fully seated Step 3 Use a Philips screwdriver to hand tighten the cover s retaining screw Step 4 Remove the backing paper from the 1100 series access ...

Page 57: ...ard installation is now complete To configure the new radio with your new wireless network settings refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points Finding the Software Version To find the version of operating system software running on your autonomous access point refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points ...

Page 58: ...4 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 4 2 4 GHz Radio Upgrade for Autonomous Access Points Finding the Software Version ...

Page 59: ...co Technical Support and Documentation website at the following URL http www cisco com en US products hw wireless tsd_products_support_category_home html Sections in this chapter include Checking the Autonomous Access Point LEDs page 5 2 Checking Basic Settings page 5 4 Running the Carrier Busy Test page 5 6 Running the Ping or Link Test page 5 7 Resetting to the Default Configuration page 5 7 Rel...

Page 60: ... traffic on the wired LAN or Ethernet infrastructure This LED is normally green when an Ethernet cable is connected and blinks green when a packet is received or transmitted over the Ethernet infrastructure The LED is off when the Ethernet cable is not connected The status LED signals operational status Steady green indicates that the access point is associated with at least one wireless client Bl...

Page 61: ...the unit s SSID and WEP settings Operating status Green Blinking green Transmitting receiving radio packets Green Ethernet link is operational Blinking green Transmitting receiving Ethernet packets Boot Loader Errors Red Red DRAM memory test failure Red Red File system failure Red Red Ethernet failure during image recovery Amber Green Amber Boot environment error Red Green Red No Cisco IOS image f...

Page 62: ...default configuration to your LAN the 1100 series access point makes several attempts to get an IP address from the DHCP server If it does not receive an address it assigns itself the IP address 10 0 0 1 and becomes a mini DHCP server In that capacity the access point provides up to twenty IP addresses between 10 0 0 11 and 10 0 0 30 to the following devices An Ethernet capable PC connected to its...

Page 63: ...e access point default SSID is tsunami Note In Cisco IOS Release 12 3 4 JA there is no default SSID You must configure an SSID before client devices can associate to the access point WEP Keys The WEP key you use to transmit data must be set up exactly the same on your access point and any wireless devices with which it associates For example if you set WEP Key 3 on your client adapter to 098765432...

Page 64: ...ns and operating frequencies for the access points Note All associated clients on the selected radio will be disassociated during the 6 to 8 seconds needed for the carrier busy test Follow these steps to activate the carrier busy test Step 1 Open your web browser and enter the access point s IP address in the browser address line Press Enter An Enter Network Password window appears Step 2 Enter th...

Page 65: ... tab and the Ping Link Test page displays Step 6 If you want to specify the number of packets to use in the test follow these steps a Enter a number of packets in the Number of Packets field b Enter a packet size 1 to 1400 bytes in the Packet Size field c Click Start The test automatically stops when all packets are utilized Step 7 If you want to use a continuous test follow these steps a Enter a ...

Page 66: ...with the factory default values including the IP address set to receive an IP address using DHCP Using the Web Browser Interface Follow the steps below to delete the current configuration and return all access point settings to the factory defaults using the web browser interface Step 1 Open your web browser and enter the access point s IP address in the browser address line Press Enter An Enter N...

Page 67: ...ncluding passwords WEP keys the access point IP address and SSIDs Follow these steps to reload the access point image file Step 1 The PC you intend to use must be configured with a static IP address in the same subnet as the access point Step 2 Place a copy of the desired access point image file such as c1100 k9w7 tar 123 8 JA tar into the TFTP server folder on your PC For additional information r...

Page 68: ...ess point image file such as c1100 k9w7 tar 123 8 JA tar on your PC Step 6 Click Upload Step 7 When a message appears that indicates the upgrade is complete click OK For additional information click the Help icon on the Software Upgrade screen Browser TFTP Interface The TFTP interface allows you to use a TFTP server on a network device to load the access point image file Follow these instructions ...

Page 69: ... an access point image file such as c1100 k9w7 tar 123 11 JA tar Step 8 On the Enter Network Password window enter your Cisco com username and password and click OK Step 9 On the Security Information window click Yes to display non secure items Step 10 On the Encryption Software Export Authorization page read the information and check Yes or No to the question asking if the image is for use by you...

Page 70: ...5 12 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 5 Troubleshooting Autonomous Access Points Obtaining the TFTP Server Software ...

Page 71: ...ooting information refer to the Cisco Technical Support and Documentation website at the following URL http www cisco com en US products hw wireless tsd_products_support_category_home html Sections in this chapter include Guidelines for Using 1100 Series Lightweight Access Points page 6 2 Checking the Lightweight Access Point LEDs page 6 3 Returning the Access Point to Autonomous Mode page 6 5 Obt...

Page 72: ...ler provides functionality equivalent to WDS when the access point associates to it The access points support eight Basic Service Set Identifiers BSSIDs per radio and a total of eight wireless LANs per access point When the access point associates to a controller only wireless LANs with IDs 1 through 8 are pushed to the access point The access points do not support Layer 2 LWAPP They must get an I...

Page 73: ...raffic on the wired LAN or Ethernet infrastructure This LED is normally green when an Ethernet cable is connected and blinks green when a packet is received or transmitted over the Ethernet infrastructure The LED is off when the Ethernet cable is not connected The status LED signals operational status Steady green indicates that the access point is associated with at least one wireless client Blin...

Page 74: ...oot Loader Errors Red Red DRAM memory test failure Red Red File system failure Red Red Ethernet failure during image recovery Amber Green Amber Boot environment error Red Green Red No Cisco IOS image file Amber Amber Amber Boot failure Operation Errors Green Blinking amber Maximum retries or buffer full occurred on the radio Blinking amber Transmit receive Ethernet errors Blinking amber General wa...

Page 75: ... as indicated by the Status LED turning green to indicate a client is associated or blinking green to indicate a client is not associated Step 3 After the access point reboots reconfigure it using the access point GUI or the CLI For additional information refer to the Cisco Aironet 1100 Series Access Point Hardware Installation Guide available at this URL http www cisco com en US products hw wirel...

Page 76: ... button 1 config ap rst button enable access point name all 2 config ap rst button disable access point name all 3 show ap config general access point name Where access point name is the name that identifies the access point on the ocntroller Obtaining the Autonomous Access Point Image File The autonomous access point image file can be obtained from the Cisco com software center using these steps ...

Page 77: ...tep 12 Click Yes to continue Step 13 Click DOWNLOAD Step 14 Read and accept the terms and conditions of the Software Download Rules Step 15 On the Enter Network Password window enter your Cisco com username and password and click OK Step 16 Click Save to download your image file to your hard disk Step 17 Select the desired download location on your hard disk and click Save Obtaining the TFTP Serve...

Page 78: ...6 8 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Chapter 6 Troubleshooting Lightweight Access Points Obtaining the TFTP Server Software ...

Page 79: ... available on Cisco com To browse to the document on Cisco com follow these steps Step 1 Click this link to the Cisco Wireless documentation home page http www cisco com en US products hw wireless tsd_products_support_category_home html Step 2 Click Cisco Aironet 1100 Series listed under Access Points Step 3 Click Install and Upgrade Guides Step 4 Click Safety Warnings for Cisco Aironet 1000 1100 ...

Page 80: ...A 2 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix A Translated Safety Warnings ...

Page 81: ...pendix contains the following sections Manufacturers Federal Communication Commission Declaration of Conformity Statement page B 2 VCCI Statement for Japan page B 3 Industry Canada page B 3 European Community Switzerland Norway Iceland and Liechtenstein page B 4 Declaration of Conformity for RF Exposure page B 6 Guidelines for Operating Cisco Aironet Access Points and Bridges in Japan page B 6 Adm...

Page 82: ...tion This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and radiates radio frequency energy and if not installed and used in accordance with ...

Page 83: ...ice complies with Class B Limits of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation The device is certified to the requirements of RSS 210 for 2 4 GHz spread spectrum devices The use of this device in a system operat...

Page 84: ...L 4309 07 Appendix B Declarations of Conformity and Regulatory Information European Community Switzerland Norway Iceland and Liechtenstein European Community Switzerland Norway Iceland and Liechtenstein Declaration of Conformity with Regard to the R TTE Directive 1999 5 EC ...

Page 85: ...nts and other relevant provisions of Directive 1999 5 EC For the 1100 series access point the following standards were applied Radio EN 300 328 1 EN 300 328 2 EMC EN 301 489 1 EN 301 489 17 Safety EN 60950 The following CE mark is affixed to the 1100 series equipment The above CE mark is required as of April 8 2000 but might change in the future Note This equipment is intended to be used in all EU...

Page 86: ...0 03 For more details on legal combinations of power levels and antennas contact Cisco Corporate Compliance Declaration of Conformity for RF Exposure The radio module has been evaluated under FCC Bulletin OET 65C and found compliant to the requirements in CFR 47 Sections 2 1091 and 15 247 b 4 addressing RF Exposure from radio frequency devices The access point should be installed more than 20 cm f...

Page 87: ... make sure that no premises radio stations or specified low power radio stations of RF ID are used in the vicinity 2 If this equipment causes RF interference to a premises radio station of RF ID promptly change the frequency or stop using the device contact the number below and ask for recommendations on avoiding radio interference such as setting partitions 3 If this equipment causes RF interfere...

Page 88: ...rference is caused the user must stop operating the device immediately and can t re operate it until the harmful interference is clear The authorized radio station means a radio communication service operating in accordance with the Communication Act The operation of the low power radio frequency devices is subject to the interference caused by the operation of an authorized radio station by anoth...

Page 89: ...stemas operando em caráter primário English Translation This equipment operates on a secondary basis and consequently must accept harmful interference including from stations of the same kind and may not cause harmful interference to systems operating on a primary basis Declaration of Conformity Statements All the Declaration of Conformity statements related to this product can be found at the fol...

Page 90: ...B 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements ...

Page 91: ...B 11 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements ...

Page 92: ...B 12 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements ...

Page 93: ...B 13 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements ...

Page 94: ...B 14 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements ...

Page 95: ...ators Three indicators on the top panel Ethernet traffic Status Radio traffic Connectors End panel left to right RJ 45 connector for 10 100 BASE T Ethernet connections power connector for plug in AC power module Input Voltage 48 VDC nominal Operational up to 60 VDC Voltage higher than 60 VDC can damage the unit Input Power With IEEE 802 11b compliant radio 4 75 W With IEEE 802 11g compliant radio ...

Page 96: ...liant radio 100 50 25 12 6 3 2 1 mW at 1 2 5 5 and 11 Mbps 50 25 12 6 3 2 1 mW at 6 9 12 18 24 48 and 54 Mbps Depending on the regulatory domain in which the access point is installed Frequency 2 400 to 2 497 GHz Depending on the regulatory domain in which the access point is installed Modulation IEEE 802 11b compliant radio Complementary Code Keying CCK IEEE 802 11g compliant radio Orthogonal Fre...

Page 97: ... 9 m at 18 Mbps 250 ft 76 2 m at 54 Mbps Note Using 2 2dBi antennas at the access point and the client adapter Antenna A diversity system with two integrated 2 2 dBi dipole antennas Compliance The1100s er i esacces spoi ntpr ovi desadequat ef i r er es i s t anceandl ow s m oke pr oduci ngchar act er i s t i css ui t abl ef oroper at i on i nabui l di ng s envi r onm ent alai rs pace s uchasaboves...

Page 98: ...Part 15 247 Japan ARIB STD 33B EN 300 328 IEEE 802 11g compliant radio FCC Parts 15 247 15 205 15 209 Canada RSS 210 Japan ARIB STD 33B Japan ARIB STD 66 Europe EN 300 328 EMI and Susceptibility FCC Part 15 107 and 15 109 Class B ICES 003 Class B Canada AS NZS 3548 Class B VCCI Class B EN 60601 1 2 2001 EN 301 489 1 EN 301 489 17 RF Exposure OET 65C RSS 102 ANSI C95 1 Table C 1 Access Point Specif...

Page 99: ...documents available on the Cisco Wireless documentation page of Cisco com To browse to the documents follow these steps Step 1 Click this link to the Cisco Wireless documentation home page http www cisco com en US products hw wireless tsd_products_support_category_home html Step 2 Click Cisco Aironet 1100 Series listed under Access Points Step 3 Click Install and Upgrade Guides Step 4 Click Channe...

Page 100: ...D 2 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix D Channels and Maximum Power Levels ...

Page 101: ... in a convenient location rather than after they are installed in possibly difficult to reach locations This process can be used when a DHCP server is not reachable by your deployed access point and it helps limit potential installation problems to primarily Ethernet and power areas Figure E 1 illustrates a typical priming configuration for your lightweight access points Figure E 1 Typical Lightwe...

Page 102: ... master base disable CLI command or you can use the controller GUI so that new lightweight access points always associate with it You can use the show network config CLI command to determine if the controller DS port is the master All lightweight access points associate to the master controller From one location you can configure lightweight access point settings such as primary secondary and tert...

Page 103: ...ty Group use the controller CLI controller GUI or Cisco WCS to configure the Controller Mobility Group name Step 8 Use controller CLI controller GUI or Cisco WCS to configure the lightweight access point specific 802 11a 802 11b and 802 11g network settings Step 9 If the configuration priming was successful the radio LED is blinking to indicate normal operation Step 10 Repeat Steps 4 to 9 for each...

Page 104: ...ght Access Points This appendix describes the steps needed to configure DHCP Option 43 for use with Cisco Aironet lightweight access points This appendix contains these sections Overview page F 2 Configuring Option 43 for 1000 Series Access Points page F 3 Configuring Option 43 for 1100 1130 1200 1240 and 1300 Series Access Points page F 4 ...

Page 105: ...each access point type Cisco Aironet 1000 and 1500 series access points use a comma separated string format for DHCP Option 43 Other Cisco Aironet lightweight access points use the type length value TLV format for DHCP Option 43 DHCP servers must be programmed to return the option based on the access point s DHCP Vendor Class Identifier VCI string DHCP Option 60 The VCI strings for Cisco access po...

Page 106: ...router dns server DNS Server Where pool name is the name of the DHCP pool such as AP1000 IP Network is the network IP address where the controller resides such as 10 0 15 1 Netmask is the subnet mask such as 255 255 255 0 Default router is the IP address of the default router such as 10 0 0 1 DNS Server is the IP address of the DNS server such as 10 0 10 2 Step 3 Add the option 60 line using the f...

Page 107: ...uch as 10 0 15 1 Netmask is the subnet mask such as 255 255 255 0 Default router is the IP address of the default router such as 10 0 0 1 DNS Server is the IP address of the DNS server such as 10 0 10 2 Step 3 Add the option 60 line using the following syntax option 60 ascii VCI string For the VCI string use the value from Table F 1 The quotation marks must be included Step 4 Add the option 43 lin...

Page 108: ...ronet 1100 Series Access Point Hardware Installation Guide OL 4309 07 Appendix F Configuring DHCP Option 43 for Lightweight Access Points Configuring Option 43 for 1100 1130 1200 1240 and 1300 Series Access Points ...

Page 109: ...reless stations ad hoc network A wireless network composed of stations without Access Points antenna gain The gain of an antenna is a measure of the antenna s ability to direct or focus radio energy over a region of space High gain antennas have a more focused radiation pattern in a specific direction associated A station is configured properly to allow it to wirelessly communicate with an Access ...

Page 110: ...na that is commonly used to measure antenna gain The greater the dBi value the higher the gain and the more acute the angle of coverage DHCP Dynamic host configuration protocol A protocol available with many operating systems that automatically issues IP addresses within a specified range to devices on the network The device retains the assigned address for a specific administrator defined period ...

Page 111: ...d on a memory chip G gateway A device that connects two otherwise incompatible networks together GHz Gigahertz One billion cycles per second A unit of measure for frequency I IEEE Institute of Electrical and Electronic Engineers A professional society serving electrical engineers through its publications conferences and standards development activities The body responsible for the Ethernet 802 3 a...

Page 112: ...o a primarily circular antenna radiation pattern orthogonal Frequency Division Multiplex OFDM A modulation technique used by IEEE 802 11a compliant wireless LANs for transmission at 6 9 12 18 24 36 48 and 54 Mbps P packet A basic message unit for communication across a network A packet usually includes routing information data and sometimes error detection information Q Quadruple Phase Shift Keyin...

Page 113: ...ice Set Identifier also referred to as Radio Network Name A unique identifier used to identify a radio network and which stations must use to be able to communicate with each other or to an access point The SSID can be any alphanumeric entry up to a maximum of 32 characters T transmit power The power level of radio transmission U UNII Unlicensed National Information Infrastructure regulations for ...

Page 114: ...Glossary GL 6 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 07 ...

Page 115: ...formity B 1 default configuration resetting to defaults 5 7 deployment access points 2 5 process 2 5 DHCP Option 43 6 2 F 1 DHCP pool F 2 discovery process DHCP server 2 5 DNS server 2 5 locally stored 2 5 E Ethernet indicator 5 2 6 3 extended temperature range 2 3 F FCC Declaration of Conformity B 2 FCC Safety Compliance 2 2 frequency range C 2 G guidlines installation 2 3 I input power C 1 insta...

Page 116: ... 2 6 3 specifications C 2 range C 3 regulatory information B 1 C 3 reloading access point image 5 9 RF exposure B 6 S safety warnings translated A 1 size access point C 1 SSID troubleshooting 5 5 status indicators 5 2 6 3 C 1 storage temperature C 1 T temperature operating C 1 storage C 1 TFTP server 5 9 type length value TLV F 2 U unpacking 2 3 V vendor class identifier VCI F 2 voltage range C 1 ...

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