A-2
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide for Windows Vista
OL-16534-01
Appendix A EAP Messages
EAP-FAST Error Messages and Prompts
Error Message
While attempting to provision your PAC, the network access device timed
out. A timeout might indicate an attack on your password by a rogue access device.
However, a timeout could be caused by a server outage or a faulty connection. Try
again with your current password?
Recommended Action
Click
Yes
to attempt to reauthenticate with your current password. Click
No
to
cancel the operation.
Note
If a timeout occurs again, contact your system administrator to report a potential rogue access device.
Use strong passwords in the future to reduce the chance of your password being compromised; see the
“Creating Strong Passwords” section on page A-9
for tips on creating strong passwords.
Error Message
A valid PAC was not found for your username <username>. Click
OK
.
Re-enter your username in the credential prompt or the User Credentials tab of the
EAP-FAST Properties screen. If you entered your username correctly, go to the
Connection tab of the EAP-FAST Properties screen either to enable automatic PAC
provisioning or Validate server certificate or import a PAC file.
Recommended Action
Click
OK
. Then perform one of the following:
–
Re-enter your username.
–
If you entered your username correctly, go to the Connection tab of the EAP-FAST Properties
screen either to enable automatic PAC provisioning or to import a PAC file.
Error Message
The EAP-FAST authentication attempt failed because you entered the
wrong username and password. Please re-enter your username and password.
Recommended Action
Click
OK
. Then re-enter your EAP-FAST credentials when the Enter Wireless
Network Password screen appears.
Error Message
The EAP-FAST authentication attempt failed because you might have
entered the wrong username and password. Please re-enter your username and
password.
Warning: If you are sure that you have typed in the right username and password,
you may have connected to a rogue device. This can indicate an attack on your
password. Using a strong password will reduce the chance of your password being
compromised. If this failure happens again, contact your system administrator to
report a potential rogue access device.
Recommended Action
Click
OK
. Then perform one of the following:
–
If you entered your EAP-FAST credentials correctly, contact your system administrator to
report a potential rogue access point. Use strong passwords in the future to reduce the chance
of your password being compromised. See the
“Creating Strong Passwords” section on
page A-9
for tips on creating strong passwords.
–
If you entered your EAP-FAST credentials incorrectly, re-enter your credentials at the Enter
Wireless Network Password screen.
