Cisco AT&T 3G MicroCel, User Manual

Page 1: ...User Manual AT T 3G MicroCell ...

Page 2: ...Speed Internet with Gateway or Modem and Wi Fi Router 9 Option B High Speed Internet with Modem Attached to Computer 10 Option C Priority Mode Configuration 11 Step 3 3G Status Confirmation 12 Step 4 Final Confirmation 13 What s Next 13 Troubleshooting 14 Hardware Problems 14 Performance Issues 15 Things to Know 16 Frequently Asked Questions FAQs 16 FCC Compliance 19 Radiation Exposure Statements ...

Page 3: ...manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Donotdefeatthesafetypurposeofthepolarizedor grounding typeplug Apolarizedplughastwoblades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided f...

Page 4: ...ou open the cover your warranty will be void This product contains no user serviceable parts WARNING This device has anti tampering technology Attempts to open the enclosure by unqualified personnel may render the device inoperable Check Product Safety Upon completion of any service or repairs to this product the service technician must perform safety checks to determine that this product is in pr...

Page 5: ... or appe ars to be dama ged conta ct AT T Custo mer Supp ort at 1 888 334 3787 and enter PIN 8834 6 for assist ance Let s get started Start Here AT T 3G MicroCell TM Getting Started Guide Congr atula tions on the purch ase of your new AT T 3G Micro Cell TM The3GMicro Cellprovid esvoice anddataservic etoAT T 3G wirele ssphon esanddevic eswithin yourhome orsmall busin essenviro nmen t The3GMicro Cel...

Page 6: ...ower or Internet access In the event of a service disruption you won t be able to use E911 service with your wireless device unless you have access to the AT T wireless network It may take several minutes after power resumes for your device to be fully functional If you move your MicroCellto anewaddress itwillbenecessarytofollowtheoriginalinstallationinstructionsandregisterthenewaddress with TruVi...

Page 7: ...ure helps deliver this functionality Step 2 Configuration and Powering Up Place your MicroCell within 3 feet of a window if possible Make sure your MicroCell is at least 1 foot away from your gateway or modem and Wi Fi router Refer to FAQ 1 3 on page 16 for additional details on product placement Step 1 Activation Write down your 3G MicroCell s serial number as you will need it for online activati...

Page 8: ...r current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Gateway or Modem b Wi Fi Router if you have one c 3G MicroCell Do this last connect one end of the AC Power Adapter to the port labeled Power on the 3G MicroCell and connect the other end to an AC outlet Option A High Speed Internet with Gateway or Modem and Wi Fi Router Ethernet Cable...

Page 9: ...mputer on the 3G MicroCell 2 Take the yellow Ethernet cable that came with the 3G MicroCell and connect one end to the yellow port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Do this last co...

Page 10: ...e yellow Ethernet cable that came with your 3G MicroCell and connect one end to the yellow port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait one minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Connect one end of the AC Power Adapter to the c...

Page 11: ...or will be solid green or flashing green during data transfer Wait 90 minutes You have completed your part Relax and give your 3G MicroCell time to complete system configuration and 3G service activation Do not turn off power or disconnect Note The GPS and 3G status indicators will start flashing green within 10 minutes 3G Status Indicator Still Flashing after 90 Minutes Try these steps in this or...

Page 12: ...er that you entered during online activation Congratulations You have successfully setup and activated your 3G MicroCell Power cycling your 3G handset turn off on may be required if AT T MicroCell or AT T M Cell does not display on your 3G handset screen See FAQ 1 9 on page 17 for more information What s Next You can visit the 3G MicroCell website at att com 3GMicroCell anytime for further trouble...

Page 13: ...ence specified for your configuration option See Step 2 Configuration and Powering Up on page 8 Computer The Computer status indicator is off Normal for those with Option A configuration no Ethernet connection to the Computer port on the 3G MicroCell For those with Option B or C configurations a computer or router is connected by Ethernet cable to the Computer port check that cables are firmly con...

Page 14: ...f these measures fail contact TruVistaCustomer Support at 1 800 768 1212 The 3G status indicator is red and flashing Faults are present on the 3G MicroCell that impact service Contact TruVistaCustomer Support at 1 800 768 1212 Performance Issues n e h T f I The computer network performance declines Traffic across the 3G MicroCell is too heavy Large wireless data and video file downloads may impact...

Page 15: ...coverage area Depending on the signal strength of the AT T cell tower the time for your handset to switch to the 3G MicroCell can vary It may take seconds or up to five minutes from the time you enter the 3G MicroCell coverage area Connecting to the 3G MicroCell doesn t always mean unlimited calling You can purchase AT T Unlimited MicroCell Calling for an individual line or your whole account If y...

Page 16: ...3 feet of the window to help with the GPS signal acquisition If you continue having problems establishing a GPS lock contact TruVistaCustomer Support at 1 800 768 1212 1 8 MyComputerstatusindicatoronmy3GMicroCellisnotlightingup isthatOK If you set up your 3G MicroCell according to configuration Option A the Computer status indicator will not light up If you set up your 3G MicroCell according to co...

Page 17: ...efer to Option C on page 11 2 4 CanImovemy3GMicroCelltoadifferentstreetorapartmentaddress If you move your 3G MicroCell you MUST update the 3G MicroCell s address To update your address information visit or call your local TruVista office Remember the street and or apartment address you provide in your activation will be sent to local emergency responders so this information must be kept current N...

Page 18: ...a 30044 USA Telephone 770 236 1077 Canada EMI Regulation This Class B digital apparatus complies with Canadian ICES 003 CetappareilnumériquedelaclassBestconformeàlanormeNMB 003duCanada This device complies with RSS 132 and RS S 133 of the Industry Canada Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interferenc...

Page 19: ...ted to the defect Limitations and Exclusions This warranty does not apply to any cost incurred for removal or reinstallation or to any product or part thereof which has suffered through normal wear and tear alteration improper installation physical abuse misuse neglectoraccident NordoesitcoverdefectscausedbyshipmenttoanAT Tservicecenter orrepairorserviceof the product by anyone other than an AT T ...