Cisco DPC2202, User Manual

Page 1: ...e 15 How Do I Subscribe to High Speed Internet and Telephone Service 16 Where Is the Best Location for My Cable Modem 18 How Do I Mount the Modem on a Wall Optional 19 What Are the Requirements for Telephone Service 21 How Do I Connect the Cable Modem for Internet and Telephone Service 22 Installing USB Drivers 25 Frequently Asked Questions 27 Having Difficulty 30 Tips for Improved Performance 31 ...

Page 2: ...e operating instructions unless you are qualified to do so Notice à l attention des installateurs de réseaux câblés Les instructions relatives aux interventions d entretien fournies dans la présente notice s adressent exclusivement au personnel technique qualifié Pour réduire les risques de chocs électriques n effectuer aucune intervention autre que celles décrites dans le mode d emploi et les ins...

Page 3: ...Bedienungsanleitung aufgeführt sind außer Sie sind zur Durchführung solcher Arbeiten qualifiziert Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado Con el fin de reducir el riesgo de descarga eléctrica no realice ninguna otra operación de reparación distinta a las conte...

Page 4: ...with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been d...

Page 5: ...tall this apparatus in an enclosure such as a bookcase or rack unless the installation provides proper ventilation Do not place entertainment devices such as VCRs or DVDs lamps books vases with liquids or other objects on top of this product Do not block ventilation openings Protect from Exposure to Moisture and Foreign Objects WARNING Avoid electric shock and fire hazard Do not expose this produc...

Page 6: ... safety precautions should always be followed to reduce the risk of fire electric stock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric sh...

Page 7: ... radio television technician for help Any changes or modifications not expressly approved by Cisco Systems Inc could void the user s authority to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device The phone numbers listed are for FCC rel...

Page 8: ...This declaration is only valid for configurations combinations of software firmware and hardware supported or provided by Cisco Systems for use within the EU The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements ...

Page 9: ...ropriate product hardware installation guide which is available on Cisco com The following standards were applied during the assessment of the product against the requirements of the Directive 1999 5 EC EMC EN 55022 and EN 55024 EN 61000 3 2 and EN 61000 3 3 Safety EN 60950 1 This product conforms to the following European directives 1999 5 EC 20090724 CE_Modem EMTA ...

Page 10: ...tstanding benefits and features Includes an embedded media terminal adapter EMTA supporting two line voice services Provides a high speed broadband Internet connection that energizes your online experience which makes downloading and sharing files and photos with your family and friends hassle free Includes 10 100BASE T Ethernet and USB ports to provide connectivity for high speed data services or...

Page 11: ...4028518 Rev B 11 Introduction Uses an attractive compact design that allows for horizontal tabletop or wall mount placement Allows automatic software upgrades by your service provider ...

Page 12: ... USB cable One CD ROM containing the user guide and the USB drivers If any of these items are missing or damaged please contact your service provider for assistance Notes You need a cable signal splitter and additional standard RF coaxial cables if you want to connect a VCR a Digital Home Communications Terminal DHCT or a set top converter or a TV to the same cable connection as your wireless home...

Page 13: ...stered on the network and fully operational This indicator blinks to indicate one of the following conditions The cable modem is booting up and not ready for data The cable modem is scanning the network and attempting to register The cable modem has lost registration on the network and will continue blinking until it registers again 5 LINK Illuminates solid green to indicate that an Ethernet USB c...

Page 14: ...adapter that is provided with your cable modem 2 TEL 1 TEL 2 RJ 11 telephone ports connect to home telephone wiring to conventional telephones or fax machines 3 ETHERNET RJ 45 Ethernet port connects to the 10 100BASE T Ethernet port on your PC or your home network 4 USB 12 Mbps USB 1 1 port connects to the USB port on your PC 5 REBOOT EMTA Pressing this switch reboots the EMTA Pressing this switch...

Page 15: ... connection Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or greater 32 MB of RAM Web browsing software CD ROM drive Minimum System Requirements for Macintosh MAC OS 7 5 or later 32 MB of RAM System Requirements for an Ethernet Connection A PC with Microsoft Windows 95 operating system or later with TCP IP protocol installed or an Apple Macintosh computer with TCP IP p...

Page 16: ... Internet services You will need to give your service provider the following information The serial number of the modem The Media Access Control MAC address of the modem CM MAC These numbers appear on a bar code label located on the cable modem The serial number consists of a series of alphanumeric characters preceded by S N The MAC address consists of a series of alphanumeric characters preceded ...

Page 17: ... account with your local service provider to use your cable modem for telephone service When you contact your service provider you may be able to transfer your existing telephone numbers or your cable telephony service provider will assign a new telephone number for each current or additional active telephone line Discuss these options with your telephony service provider ...

Page 18: ...ide thoroughly before you decide where to place your cable modem Consider these recommendations Position your PC and cable modem so that they are located near an AC power outlet Position your PC and cable modem so that they are located near an existing cable input connection to eliminate the need for an additional cable outlet There should be plenty of room to guide the cables away from the modem ...

Page 19: ...be able to easily reach the cable modem without strain Leave sufficient clearance between the bottom of the cable modem and any flooring or shelving underneath to allow access to cabling In addition leave enough slack in all cables so that the cable modem can be removed for any required maintenance without disconnecting the cables Also verify that you have the following items Two wall anchors for ...

Page 20: ...Optional Location and Dimensions of the Wall Mounting Slots The following illustration shows the location and dimensions of the wall mounting slots on the bottom of the modem Use the information on this page as a guide for mounting your modem to the wall ...

Page 21: ...mber of attached telephone devices cannot be accurately calculated With telephone devices that are not labeled each device should be connected and the ring signal should be tested before adding more devices If too many telephone devices are attached and the ring signal can no longer be heard telephone devices should be removed until the ring signal works properly Telephones fax machines and other ...

Page 22: ...nternet access and you can share that Internet connection with other Internet devices in your home or office Sharing one connection among many devices is called networking Connecting and Installing Internet Devices Professional installation may be available Contact your local service provider for further assistance To connect devices The following diagram illustrates one of the various networking ...

Page 23: ...nal installation and connection to the home telephone wiring network A fee may be charged for this service Wiring and connections must be properly insulated to prevent electrical shock Disconnect power from the cable modem before attempting to connect to any device 2 Power off your PC and other networking device then unplug them from the power source 3 Connect the active RF coaxial cable from your...

Page 24: ...nd Line 2 is supported on pins 2 and 5 In Europe cable modems support only one line per port Line 1 is on port 1 and line 2 is on port 2 Telephones that require electrical connectors other than RJ 11 may require an external adapter sold separately 6 Locate the AC power cord provided with your cable modem Insert one end of the power cord into the AC connector on the back of the cable modem Then plu...

Page 25: ...Make sure the power is connected to your cable modem and that the POWER LED status indicator on the front panel of the cable modem illuminates solid 3 Connect the USB cable to your computer s USB port Then connect the other end of the USB cable to the USB port on the cable modem 4 Click Next in the Found New Hardware Wizard window 5 Select Search for a suitable driver for my device recommended in ...

Page 26: ...the installation has finished 6 Click Finish to close the Found New Hardware Wizard window The USB drivers are installed on your PC and your USB devices are ready for use 7 Try to access the Internet If you cannot access the Internet go to Having Difficulty on page 30 If you still cannot access the Internet contact your service provider for further assistance Installing USB Drivers on Windows Vist...

Page 27: ... you want to use an Ethernet interface Ethernet cards available from your local PC or office supply retailer or from your service provider Q After my cable modem is connected how do I access the Internet A Your local service provider becomes your Internet Service Provider ISP They offer a wide range of services including e mail chat news and information services Your service provider will provide ...

Page 28: ...upport up to 253 Ethernet devices utilizing user supplied Ethernet hubs or routers that you can purchase at your local PC or office supply retailer Another user at your location can simultaneously connect to the USB port on the cable modem Contact your service provider for further assistance Q How do I renew the IP address on my PC A If your PC cannot access the Internet after the cable modem is o...

Page 29: ...and then click User Mode 9 Click Advanced in the User Mode window and then click OK 10 Click the Up Down selector arrows located to the right of the Connect Via section of the TCP IP window and then click Using DHCP Server 11 Click Options in the TCP IP window and then click Active in the TCP IP Options window Note In some cases the Load only when needed option does not appear If it appears select...

Page 30: ... The modem works with a standard 75 ohm RF coaxial cable If you are using a different cable your cable modem will not function properly Contact your service provider to determine whether you are using the correct cable There is no dial tone when I lift the telephone handset Your telephone wiring may be connected to the wrong RJ 11 port on the cable modem The cable modem has two telephone ports Ver...

Page 31: ... is active and that it supports two way service Verify that all cables are properly connected and that you are using the correct cables Verify that your TCP IP is properly installed and configured if you are using the Ethernet connection Verify that you have followed the procedures in Installing USB Drivers on page 25 if you are using the USB connection Verify that you have called your service pro...

Page 32: ...Front Panel LED Status Indicators During Initial Power Up Calibration and Registration Step 1 2 3 4 5 6 7 8 Front Panel Indicator Power Up Self Test Downstream Scan Downstream Signal Lock Ranging Requesting IP Address Registering Registration Completed 1 POWER On On On On On On On On 2 DS Blinking On Blinking On On On On On 3 US Blinking On Off Off Blinking On On On 4 ONLINE Blinking On Off Off Of...

Page 33: ...s connected and data is being transferred between the consumer premise equipment CPE and the cable modem Off When no devices are connected to either the Ethernet or USB ports Note With both Ethernet and USB devices connected to the modem at the same time when data is being transferred through only one of the devices Ethernet or USB the indicator will illuminate continuously Whenever data is being ...

Page 34: ...ice This document is not to be construed as conferring by implication estoppel or otherwise any license or right under any copyright or patent whether or not the use of any information in this document employs an invention claimed in any existing or later issued patent Copyright 2009 2012 Cisco and or its affiliates All rights reserved Printed in the United States of America Information in this pu...

Page 35: ...equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment To maintain compliance with the FCC RF exposure guidelines this equipment should be installed and operated with minimum distance of at least 7 8 in 20cm from all persons ...

Page 36: ...ns call Cisco Services for assistance Follow the menu options to speak with a service engineer Access your company s extranet site to view or order additional technical publications For accessing instructions contact the representative who handles your account Check your extranet site often as the information is updated frequently ...

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Page 38: ...es various trademarks of Cisco Systems Inc Please see the Notices section of this document for a list of the Cisco Systems Inc trademarks used in this document Product and service availability are subject to change without notice 2009 2012 Cisco and or its affiliates All rights reserved May 2012 Printed in USA Part Number 4028518 Rev B ...