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4023034 Rev D
Frequently Asked Questions
3
Click
Advanced
in the User Mode window, and then click
OK
.
4
Click the Up/Down selector arrows located to the right of the Connect Via
section of the TCP/IP window, and then click
Using DHCP Server
.
5
Click
Options
in the TCP/IP window, and then click
Active
in the TCP/IP
Options window.
Note:
Make sure that the
Load only when needed option
is
unchecked
.
6
Verify that the
Use 802.3
option located in the upper-right corner of the TCP/IP
window is unchecked. If there is a check mark in the option, uncheck the option,
and then click
Info
in the lower-left corner.
7
Is there a Hardware Address listed in this window?
If
yes
, click
OK
. To close the TCP/IP Control Panel window, click
File
, and
then scroll down to click
Close
. You have completed this procedure.
If
no
, you must power off your Macintosh.
8
With the power off, simultaneously press and hold down the
Command
(Apple)
,
Option
,
P
, and
R
keys on your keyboard. Keeping those keys pressed
down, power on your Macintosh but do not release these keys until you hear the
Apple chime at least three times, then release the keys and let the computer
restart.
9
When your computer fully reboots, repeat steps 1 through 7 to verify that all
TCP/IP settings are correct. If your computer still does not have a Hardware
Address, contact your authorized Apple dealer or Apple technical support center
for further assistance.
Q. How Do I Renew the IP Address on My PC?
A. If your PC cannot access the Internet after the cable modem is online, it is
possible that your PC did not renew its IP address. Follow the appropriate
instructions in this section for your operating system to renew the IP address on
your PC.
Renewing the IP address on Windows 95, 98, 98SE, and ME Systems
1
Click
Start
, and then click
Run
to open the Run window.
2
Type
winipcfg
in the Open field, and click
OK
to execute the winipcfg
command. The IP Configuration window opens.
3
Click the down arrow to the right of the top field, and select the Ethernet adapter
that is installed on your PC. The IP Configuration window displays the Ethernet
adapter information.
4
Click
Release
, and then click
Renew
. The IP Configuration window displays a
new IP address.
5
Click
OK
to close the IP Configuration window, you have completed this
procedure.
Note:
If you cannot access the Internet, contact your service provider for further
assistance.
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