Troubleshooting Alarm Messages
4004834 Rev D
139
LCD
Description
Alarm
Level
Probable Cause
Check and Correct
RF (1-2)
Comm.
Failure
(RF GoQAM
only)
Major The digital I/O board is not able to
communicate with the modulator RF
board MCU at the specified RF OUT
module (1-2). This problem could be
caused by a loose or broken cable or by
the modulator MCU not being
programmed correctly
Reset the GoQAM
Contact Cisco Services
RF (1-2) DC
Lock detect
error.
See also
RF (1-2) UC
Lock detect
error.
(RF GoQAM
only)
Major
Downconverter (DC) lock detect
signal not functioning correctly.
During Modulator MCU Power On
Self Test (POST), the lock detect signal
from the downconverter phase-locked
loop (PLL) did not indicate an
unlocked condition when one existed
Note:
Since the MCU cannot correctly
detect locked or unlocked status, the
RF Output field displays “MUTED”
when this condition exists
The output converter synthesizer lock
detect circuitry has malfunctioned
Contact Cisco Services
RF (1-2) DC
PLL unlocked
(RF GoQAM
only)
Major The downconverter (DC) PLL synthesizer
cannot lock. The output frequency may
not be correct. The RF Output field
displays “MUTED” when this condition
exists
Contact Cisco Services
RF (1-2
EEPROM
failure
(RF GoQAM
only)
Minor Modulator EEPROM failure. The
EEPROM on the modulator board is not
present or is not operational. If this alarm
is set, RF calibration data is not be
available, and the “RF (1-4) Level not
calibrated” alarm is also active
Contact Cisco Services
RF (1-2)
Exceeded max
temp
(RF GoQAM
only)
Minor The internal temperature of the GoQAM
is more than 70ºC (158ºF)
Remove vent
obstructions
Provide more cooling
and ventilation
Check the
temperature-sensing
hardware
Check the exhaust fans
Contact Cisco Services
Summary of Contents for GoQAM
Page 1: ...GoQAM Modulator RF Output and IF Output Hardware Installation and Operation Guide ...
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Page 67: ...Provision GoQAMs on the DNCS 4004834 Rev D 51 ...
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