Appendix A
Troubleshooting
52
Media Center Extender
52
Media Center Extender
Appendix A: Troubleshooting
Extender Troubleshooting
Initial setup:
Problem: No video. Suggested actions:
1. Check that cables are correctly linked (composite to composite,
component to component, etc.) and firmly in place (refer to QI or UG
graphics of plugs and connections).
2. Check that TV is set to correct input (if TV supports this).
3. Make sure that either HDMI or one type of video analog (component,
composite, etc.) are connected at a time.
4. Reboot the Media Center Extender by powering off and then back
on.
5. Connect the unit with composite cables (as this should always have
a picture), and then make sure the unit’s video setting is set to the
correct output wanted.
Problem: No audio. Suggested actions:
1. Check that cables are correctly linked (stereo to stereo) and firmly in
place (refer to QI or UG graphics of plugs and connections).
2. If plugged into a receiver, make sure receiver is on and set to the
proper input.
3. Make sure the volume on your TV is turned up to an audible level.
4. Make sure the right Audio option was selected in the setup screens.
Problem: Wired networking not working. Suggested actions:
1. Check that the cables are connected to the correct ports and firmly
in place and the link light is lit on the Media Center Extender.
2. Check that you have set the device to use a wired connection (refer
to QI or UG).
3. Check that router is powered on and if recently turned on, has had
time to completely start up.
