36
Troubleshooting
4-Port Gigabit Security Router with VPN
Appendix A
Select the Service from the
2.
Application
column.
Enter the IP Address of the server that you want the
3.
Internet users to access. For example, if the web
server’s Ethernet adapter IP address is 192.168.1.100,
you would enter 100 in the field provided. Then check
the
Enable
checkbox for the entry. Consider the
examples below:
Appli-
cation
Start
and End
Proto-
col
IP Address
Enable
UT
7777 to
27900
Both
192.168.1.100
X
Halflife
27015 to
27015
Both
192.168.1.105
X
PC
Anywhere
5631 to
5631
UDP
192.168.1.102
X
VPN IPSEC
500 to
500
UDP
192.168.1.100
X
Configure as many entries as you like.
4.
When you have completed the configuration, click
Save
Settings
.
I can’t get an Internet game, server, or application to work.
If you are having difficulties getting any Internet game,
server, or application to function properly, consider
exposing one PC to the Internet using DeMilitarized
Zone (DMZ) hosting. This option is available when an
application requires too many ports or when you are not
sure which port services to use. Make sure you disable all
the forwarding entries if you want to successfully use DMZ
hosting, since forwarding has priority over DMZ hosting.
(In other words, data that enters the Router will be checked
first by the forwarding settings. If the port number that
the data enters from does not have port forwarding, then
the Router will send the data to whichever PC or network
device you set for DMZ hosting.) Follow these steps to set
DMZ hosting:
Access the Router’s Web-based Utility by going to
1.
http://192.168.1.1
or the IP address of the Router. Go
to the
Firewall -> Single Port Forwarding
tab.
Disable the entries you have entered for forwarding.
2.
Go to the
3.
Setup -> DMZ
tab.
Enter the Ethernet adapter’s IP address of the computer
4.
you want exposed to the Internet. This will bypass the
NAT security for that computer.
Select
5.
Enable
to enable DMZ Hosting.
When you have completed the configuration, click
Save
Settings
.
I forgot my password, or the password prompt always
appears when saving settings to the Router.
Reset the Router to factory defaults by pressing the Reset
button for ten seconds and then releasing it. If you are still
getting prompted for a password when saving settings,
then perform the following steps:
Access the Router’s web interface by going to
1.
http://192.168.1.1 or the IP address of the Router.
Enter the default password
admin
, and click the
Administration -> Management
tab.
Enter the old password in the
2.
Old Password
field.
Enter a different password in the
3.
New Password
field,
and enter the new password in the
Confirm New
Password
field to confirm the password.
Click
4.
Save Settings
.
I am a PPPoE user, and I need to remove the proxy
settings or the dial-up pop-up window.
If you have proxy settings, you need to disable these on
your computer. Because the Router is the gateway for the
Internet connection, the computer does not need any
proxy settings to gain access. Please follow these directions
to verify that you do not have any proxy settings and that
the browser you use is set to connect directly to the LAN.
For Microsoft Internet Explorer 5.0 or higher:
Click
1.
Start
,
Settings
, and
Control Panel
. Double-click
Internet Options
.
Click the
2.
Connections
tab.
Click
3.
LAN settings
and remove anything that is
checked.
Click
4.
OK
to go back to the previous screen.
Click the option
5.
Never dial a connection
. This will
remove any dial-up pop-ups for PPPoE users.
For Netscape 4.7 or higher:
Start
1.
Netscape Navigator
, and click
Edit
,
Preferences
,
Advanced
, and
Proxies
.
Make sure you have
2.
Direct connection to the Internet
selected on this screen.
Close all the windows to finish.
3.
To start over, I need to set the Router to factory default.
Hold the Reset button for up to 30 seconds and then
release it. This will return the password, forwarding, and
other settings on the Router to the factory default settings.
In other words, the Router will revert to its original factory
configuration.
