39
Troubleshooting
4-Port Gigabit Security Router with VPN
Appendix A
Does the Router support any operating system other
than Windows 98, Millennium, 2000, or XP?
Yes, but Linksys does not, at this time, provide technical
support for setup, configuration or troubleshooting of any
non-Windows operating systems.
Does the Router support ICQ send file?
Yes, with the following fix: click ICQ menu => preference
=> connections tab=>, and check I am behind a firewall or
proxy. Then set the firewall time-out to 80 seconds in the
firewall setting. The Internet user can then send a file to a
user behind the Router.
I set up an Unreal Tournament Server, but others on the
LAN cannot join. What do I need to do?
If you have a dedicated Unreal Tournament server running,
you need to create a static IP for each of the LAN computers
and forward ports 7777, 7778, 7779, 7780, 7781, and
27900 to the IP address of the server. You can also use a
port forwarding range of 7777 to 27900. If you want to use
the UT Server Admin, forward another port (8080 usually
works well but is used for remote admin; you may have to
disable this), and then in the [UWeb.WebServer] section of
the server.ini file, set the ListenPort to 8080 (to match the
mapped port above) and ServerName to the IP assigned
to the Router from your ISP.
Can multiple gamers on the LAN get on one game
server and play simultaneously with just one public IP
address?
It depends on which network game or what kind of game
server you are using. For example, Unreal Tournament
supports multi-login with one public IP.
How do I get Half-Life: Team Fortress to work with the
Router?
The default client port for Half-Life is 27005. The computers
on your LAN need to have “+clientport 2700x” added to
the HL shortcut command line; the x would be 6, 7, 8, and
on up. This lets multiple computers connect to the same
server. One problem: Version 1.0.1.6 won’t let multiple
computers with the same CD key connect at the same
time, even if on the same LAN (not a problem with 1.0.1.3).
As far as hosting games, the HL server does not need to be
in the DMZ. Just forward port 27015 to the local IP address
of the server computer.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download
a file with your FTP client, try using another FTP program.
The web page hangs; downloads are corrupt, or nothing
but junk characters are being displayed on the screen.
What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex
mode, and turn off the “Auto-negotiate” feature of your
Ethernet adapter as a temporary measure. (Please look
at the Network Control Panel in your Ethernet adapter’s
Advanced Properties tab.) Make sure that your proxy
setting is disabled in the browser. Check our website at
www.linksys.com for more information.
If all else fails in the installation, what can I do?
Reset the Router by holding down the Reset button for ten
seconds. Reset your cable or DSL modem by powering the
unit off and then on. Obtain and flash the latest firmware
release that is readily available on the Linksys website,
www.linksys.com.
How can I be notified of new Router firmware upgrades?
All Linksys firmware upgrades are posted on the
Linksys website at www.linksys.com, where they can
be downloaded for free. The Router’s firmware can be
upgraded using the Web-based Utility. If the Router’s
Internet connection is working well, there is no need
to download a newer firmware version, unless that
version contains new features that you would like to use.
Downloading a more current version of Router firmware
will not enhance the quality or speed of your Internet
connection, and may disrupt your current connection
stability.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only
through Internet Explorer 5.0 or Netscape Navigator 5.0 or
higher for Macintosh.
I am not able to get the web configuration screen for the
Router. What can I do?
You may have to remove the proxy settings on your
Internet browser, e.g., Netscape Navigator or Internet
Explorer. Or remove the dial-up settings on your browser.
Check with your browser documentation, and make sure
that your browser is set to connect directly and that any
dial-up is disabled. Make sure that your browser is set
to connect directly and that any dial-up is disabled. For
Internet Explorer, click Tools, Internet Options, and then
the Connection tab. Make sure that Internet Explorer is
set to Never dial a connection. For Netscape Navigator,
click Edit, Preferences, Advanced, and Proxy. Make sure
that Netscape Navigator is set to Direct connection to the
Internet.
