Figure 57: Removing the Fan Unit
What to do next
For replacing the fan unit, see
.
Wipe Data in Disk Using Secure Erase
When NCS 1004 becomes faulty, contact TAC to open a Return Material Authorization (RMA) request.
Before opening a RMA request, the user can securely erase data in NCS 1004 disks using the Secure Erase
feature.
Use this procedure only during RMA.
Warning
Before you begin
The NCS 1004 unit that is planned for RMA must be taken out of the data center and the network. The user
must access NCS 1004 only using the console port.
Step 1
When NCS 1004 boots (power cycle), the following message appears.
Version 2.19.1266. Copyright (C) 2019 American Megatrends, Inc.
BIOS Date: 07/09/2019 14:44:28 Ver: 0ACHI420
Hardware Installation Guide for Cisco NCS 1004
60
Remove and Replace Cisco NCS 1004 Modules
Wipe Data in Disk Using Secure Erase