Chapter 7
Using Directories
7-8 CallConnector Operator
*Mobile
Phone
The mobile phone number of the contact.
*Home
Phone
The home phone number of the contact.
*SMS
The phone number where you can send a SMS message. This number will be
used by CallConnector Operator to send text messages to the contact’s mobile
device.
The email address of the contact. CallConnectorA will use this email address to
send emails to a specific contact.
Message
A public message the contact wants to share with other people.
Voice Mail
The voice mail number of the contact.
Title
The job title of the contact.
Custom 1
A custom field where user defined information can be saved.
Custom 2
A second custom field for user defined data.
Flags
Operators may want to put a flag here to distinguish the selected contact or to
highlight some attribute. Flags are displayed as colored icons.
Table 7-2 Fields of Corporate Directory
Outlook Directories View
The Cisco CallConnector Operator will retrieve your Outlook contacts from your Outlook personal
contact folder. This requires the setup of the email profile (see chapter 3: Installation and
Configuration) to allow the operator access to this information.
The information fields displayed for Outlook contacts are a sub-set of the other CallConnector
directories.
Hierarchical or Tabular View
For each directory view, operators are able to view the listings in a tabular (‘white pages’) style, or
in a hierarchical (‘yellow pages’) style.
Tabular ‘White Pages’ Directory Listing
Figure 7-4 Tabular ‘White Pages’ Directory Listing
