Chapter 10
Setting up Preferences
10-4 CallConnector Operator
Configuration
The Configuration section lets you define how your CallConnector Operator communicates with
the CallConnector Server and other external applications such as MS Outlook. You can also
setup dialing rules to the PSTN.
Client-Side Dial Plan
The Client-Side Dial Plan can be enabled if the operators wish to use their own dial plan instead
of the corporate dial plan configured in the Cisco Configuration Manager .It has three sections:
Current Location Setting
This section displays the current location settings of the Windows Dialing rules set for your
personal computer. The current location parameters should be defined for the telephone system
because the calls to the PSTN are made from this switch.
Location Name –
The name you give to the location.
Country Code –
The dialing code for the country you are located.
Local Area Code –
The unique area code of this location. It can be empty if the location
doesn’t have an area code.
Location Pattern –
The specified number pattern for the location. This pattern governs how
the number will be formatted for displaying purpose.
To Enable Client-Side Dial Plan
Step 1
On the CallConnector Operator main menu, select Options/Preferences
to open the Preferences window.
Step 2
Click on Enable Client-Side Dial Plan option.
To Add or Edit Dialing Rules
When a telephone number needs to be dialed, the CallConnector Operator calls the Windows
dialing rules to add the access and toll codes required to properly route the telephone call to the
desired destination. These dialing rules have to be setup for your local area. The steps for setting
up are as follows:
Step 1
Click on the
Windows Dialing Rules
button to open the Phone and
Modems Options window.
Step 2
On the Phone and Modems Options window, click on
New
to add a new
dialing location, or
Edit
to change the dialing properties for the selected
location.
Step 3
Click
OK
to save the change (see figure blow). You may need to click on
the
Reload
button of the Current Location Setting section to see the
update.
