Overview
User Guide 2-3
CallConnector Operator Deployment Options
CallConnector Operator is available in three deployable configurations:
Standalone
This is a single self-contained operator position that connects the Cisco
Router for telephone status information and call control.
Backup
The Backup Operator position is always associated with a Standalone
Operator. It connects to the Primary operator to receive the call control
and configuration information.
Server-Based
The Operator Client is installed at the operator position. It connects to
the CallConnector Server for configuration and call control information.
The server-based configuration is required or multiple operator
deployments.
CallConnector Standalone Operator
The CallConnector Operator can be deployed as a single call handling position for a small
business as shown below:
Here the CallConnector Operator is installed on the operator’s PC and it manages the calls that
are delivered to the operator’s phone.
Note: Each CallConnector Operator requires and connects to its own Cisco IP Phone.
CallConnector Standalone Operator is a separate install on each Windows workstation with an IP
Phone connected to Communication Manager Express.