Using Basic Phone Functions
Picking Up a Call
Cisco Small Business IP Phone SPA9XX User Guide
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Picking Up a Call
You can pick up a call that is ringing at another extension. Depending on the way
your phone network is configured, you can pick up a call ringing at any extension,
or you may have a group of phones configured where members of the group can
pick up a call ringing at any group member’s phone.
To pick up a call ringing at an extension in your group:
STEP 1
Press the GrPickup softkey. The phone displays any extensions in the group that
have ringing calls.
STEP 2
Choose the call you want to pick up and press Dial.
To pick up a call ringing at any extension:
STEP 1
Press the Pickup button.
STEP 2
Enter the extension number of the phone from which you are picking up the call
and press Dial.
STEP 3
Press Dial again.
Parking a Call
You can “park” a call on a designated line so that another person in your company
can pick up the call. The call is active until it is “unparked” or the caller hangs up.
To park a call:
STEP 1
While on an active call, press the Park button.
STEP 2
Enter a number to identify the park line and press Dial. The park line number does
not correspond with an actual phone extension number, and you can pick any
easily-remembered number. The call is then parked on that line, and the caller
hears “on hold” music or messages.
