FindMe™
FindMe is a form of User Policy, which is the set of rules that determines what happens to a call for a
particular user or group when it is received by the VCS.
The FindMe feature lets you assign a single FindMe ID to individuals or teams in your enterprise. By logging
into their FindMe account, users can set up a list of locations such as "at home" or "in the office" and
associate their devices with those locations. They can then specify which devices are called when their
FindMe ID is dialed, and what happens if those devices are busy or go unanswered. Each user can specify
up to 15 devices and 10 locations.
This means that potential callers can be given a single FindMe alias on which they can contact an individual
or group in your enterprise — callers won’t have to know details of all the devices on which that person or
group might be available.
To enable this feature you must purchase and install the
FindMe
option key. Standard operation is to use the
VCS's own FindMe manager. However, you can use an off-box FindMe manager; this feature is intended for
future third-party integration.
End-user FindMe account configuration
From VCS version X7.1, the way that users can configure their FindMe settings depends upon whether or not
the VCS is using Cisco TMS provisioning:
n
If Cisco TMS provisioning is enabled:
l
Users manage their FindMe settings by logging into their FindMe account via Cisco TMS.
l
User account and FindMe data is provided by Cisco TMS to VCS via the
TMS Provisioning Extension
services
.
n
If you are using FindMe without Cisco TMS (known as "standalone FindMe") then users manage their
FindMe settings by logging into their
FindMe account
via VCS.
See
FindMe Deployment Guide
for more details about setting up FindMe accounts.
How are devices specified?
When configuring their FindMe account, users are asked to specify the devices to which calls to their FindMe
ID are routed.
It is possible to specify aliases and even other FindMe IDs as one or more of the devices. However, care
must be taken in these situations to avoid circular configurations.
For this reason, we recommend that users specify the physical devices they want to ring when their FindMe
ID is called by entering the alias with which that device has registered.
Principal devices
A FindMe user's account should be configured with one or more principal devices. These are the main
devices associated with that account.
Users are not allowed to delete or change the address of their principal devices. This is to stop users from
unintentionally changing their basic FindMe configuration.
Cisco VCS Administrator Guide (X8.1.1)
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Applications
FindMe™