New features may also become available with each major release of the
System platform
component, and
you may need to install new option keys to take advantage of these new features. Contact your Cisco
representative for more information on all the options available for the latest release of VCS software.
Installing and rebooting
Upgrading the
System platform
component is a two-stage process. First, the new software image is
uploaded onto the VCS. At the same time, the current configuration of the system is recorded, so that this
can be restored after the upgrade. During this initial stage the system will continue running on its existing
software version, and all normal system processes will continue.
The second part of the upgrade involves rebooting the system. It is only during the reboot that the VCS
installs the new software version and restores the previous configuration. Rebooting causes all current calls
to terminate, and all current registrations to be ended.
This means that you can upload the new software at any time, and then wait until a convenient moment (for
example, when no calls are taking place) to switch to the new version by rebooting the system.
Note:
any configuration changes made between the software upload and the reboot will be lost when the
system restarts using the new software version.
The upgrade of components other than the
System platform
does not involve a system reboot, however the
services provided by that component will be temporarily stopped while the upgrade process completes.
Upgrading VCS software
The
Upgrade
page (
Maintenance > Upgrade
) is used to install new (or to downgrade) versions of VCS
software components.
To upgrade a component using the web interface:
1. Review the relevant release notes to see if any special steps are required either before or after installing
the software image file.
2. Go to the
Upgrade
page (
Maintenance > Upgrade
).
3. Click
Browse
and select the software image file for the component you want to upgrade.
The VCS automatically detects which component you are upgrading based upon the selected software
image file.
4. Enter the
Release key
if required.
5. Click
Upgrade
.
The VCS will start loading the file. This may take a few minutes.
6. For upgrades to the
System platform
component, the
Upgrade confirmation
page is displayed:
a. Check that:
o
the expected
New software version
number is displayed
o
the
MD5 hash
and
SHA1 hash
values match the values displayed on the cisco.com page, where
you have downloaded the software image file
b. Click
Continue with upgrade
.
The
System upgrade
page opens and displays a progress bar while the software installs.
When the software has installed, a summary of active calls and registrations is displayed. These will
be lost when you reboot the system.
c. Click
Reboot system
.
Note that if you make any configuration changes between uploading the software and rebooting, those
changes will be lost when the system restarts.
After the reboot is complete you are taken to the
Login
page.
Cisco VCS Administrator Guide (X8.1.1)
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Maintenance
About upgrading software components