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VIDEO PRODUCTS LIMITED WARRANTY
We appreciate your purchase of a CITIZEN Video Product. We take pride in the quality of our products and have manufactured
your product to exacting quality standards. We feel confident that, in normal use, it will provide you with satisfactory performance.
CITIZEN Video Products, if proved defective upon our inspection, are warranted against manufacturing defects in materials
and workmanship, in normal use, for the following periods from the date of purchase by the original retail purchaser in an
unused condition. This warranty is conditional upon the unit being installed and used as directed in the instruction manual.
For warranty service this unit may only be repaired at an authorized CITIZEN Service Centre or at the CITIZEN factory service
depot listed below.
PRODUCT
LABOUR
PARTS
PICTURE TUBE
SERVICE
Colour Television 9” and under
1 yr.
1 yr.
1 yr.
Carry in
Colour Television 13” to 20”
1 yr.
2 yr.
3 yr.
Carry in
Combination TV/VCR, VCP or DVD 9”-20”
1 yr.
1 yr.
3 yr.
Carry in
VCR, VCP, DVD
1 yr.
1 yr.
-
Carry in
Video Heads: VCR, TV/VCR
6 months
6 months
-
-
CITIZEN ELECTRONICS OBLIGATIONS
Citizen Electronics obligation under this warranty shall be limited to the repair, including all necessary parts and the cost of
shop labour connected therewith, or at our option, the exchange of any video product which shows evidence of a manufactur-
ing defect within the warranty period. Replacement parts furnished in connection with this warranty shall be warranted for a
period equal to the unexpired portion of the original equipment warranty.
WARRANTY EXCLUSIONS
This warranty is extended to CITIZEN Video Products purchased in Canada. This warranty shall not apply to appearance or
accessory items including, but not limited to antennae, cabinets, cabinet parts, knobs, batteries, connecting cables, and tapes.
This warranty shall in addition, not apply to customer adjustments that are covered in the instruction book; damages due to
handling, transportation, unpacking, set-up, installation, repair or replacement of parts supplied by other than an Authorized
CITIZEN Service Depot; or any malfunction or failure caused by abnormal environmental conditions, improper unauthorized
service, improper maintenance, modifications or repair by the consumer, abuse, misuse, neglect, accident, incorrect inline
voltage, fire, flood, or any other natural disasters, cleaning of video heads (if applicable), signal reception problems caused by
external antennae, cable systems or interference. This video product is only warranted to the original retail purchaser or gift
recipient. This warranty becomes void in the event of commercial or rental use. The warranty in this case shall be limited to 30
days parts and labour (An optional extended warranty on products used for commercial purposes may be available. Contact
us for further information). This warranty becomes void in the event serial numbers are altered, defaced, or removed. Citizen
Electronics reserves the right to make changes in design and/or to make additions to or improvements upon this product,
without incurring any obligation to install the same on products previously manufactured. The foregoing is in lieu of all other
warranties expressed or implied and Citizen Electronics neither assumes nor authorizes any person to assume for it any other
obligation or liability in connection with the sale or service of this product. In no event shall Citizen Electronics or its dealers be
liable for special or consequential damages arising from the use of this product, or for any delay in performance of this
warranty due to cause beyond our control. The purchaser may have other rights under existing provincial or federal laws, and
where any terms of this warranty are prohibited by such laws, they are deemed null and void, but the remainder of the warranty
shall remain in effect.
CUSTOMER OBLIGATIONS
The dealer’s original, dated bill-of-sale should be retained as proof of purchase date and must be presented, together with
this warranty to the CITIZEN Authorized Service Centre in Canada when this product is to be serviced under the provisions
of this warranty. Transportation to and from the service centre is the responsibility of the owner. Warranty service is available
only in Canada.
HOW TO OBTAIN WARRANTY SERVICE
Should this product require warranty service, you may obtain specific information on how to obtain warranty service by
contacting the CITIZEN Dealer from whom this product was purchased, or by contacting us directly between 9:00AM –
5:00PM, (Toronto time) Monday to Friday.
CITIZEN ELECTRONICS
455 GORDON BAKER ROAD, TORONTO, ONTARIO M2H 4H2
(416) 499-5449/499-5450/1-800-663-5954
4F22601A E P20-25
25/03/2003, 14:51
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Summary of Contents for JVHS3990C
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