12
Q:
What will help keep mice or rodents from eating my Clam/Fish Trap tent?
A:
Keep your tent in a sealed plastic tote with DRYER SHEETS and or MOTH BALLS. If being stored in a garage, barn, or
shed, take tent off the house and store the tent inside the house.
Q:
I have lost my owner’s manual where can I get another?
A:
There are owner’s manuals available for the last few years’ shelters online at the following link,
http://www.clamcorp.com/manuals.html. You can also contact Customer Service at customerservice@clamcorp.com and
have one sent to you.
Q:
The poles to my Fish Trap/Clam house have bent out of place should I try to bend them back?
A:
It might be possible to bend the pole back into place, if your pole does not have a crease in it. Take the bent pole and lay it on
a flat surface and gently bend it back in place.
Q:
The zipper on my tent freezes up and or sticks; is there anything I can use to help prevent this from happening?
A:
Apply Zipper Lube - A gel that you can apply just by squeezing it onto the zipper and moving the zipper back and forth. This
can be found in the camping section of most sporting goods store. Silicone spray works well, too.
Q:
Do you have replacement bases available for my Fish Trap or Clam that is a couple years old?
A:
We do have bases available for our current shelters. We may not have the exact replacement for the older style shelters, but
may have one that will work. If you would like more information on replacement bases or pricing and availability you can
email us at customerservice@clamcorp.com.
Q:
Do you have replacement tents for the current Fish Trap/Clam shelters as well as ones that are older?
A:
We do have replacement tents available for our current shelters. W e may not have the exact replacement tent that will fit, but
if your house is similar to one of our current style houses we may have a tent that will work. If you would like more
information on replacement bases or pricing and availability you can email us at customerservice@clamcorp.com.
Q:
The seat poles, frame poles, or spreader poles of my shelter are sticking, is there anything I can put on these poles to help
them slide better?
A:
Apply Zipper Lube, silicone spray, or bar soap. When the poles get slid up and down sometimes burs will get created. If this
happens you can separate the poles that are sliding hard and take a fine file or fine sand paper and debur the pole(s) and then
apply a light film of lubricant.
Q:
My V-channel molding is difficult to get started what can be done to help?
A:
Heating the V-channel with a hair dryer prior to installation will help make the U-channel molding more pliable.
Q:
Would it be best to completely dry my shelter out every time it gets used?
A:
It is recommended to dry your tent out completely after each use, if not dried completely moisture left in the house may cause
damage to your tent.
*** Please Note- dry tent completely or remove tent if applicable, if you are going to store over a long periods of time. ***
Q:
What can I do to make it easier to pull my Clam shelter and protect the base?
A:
We sell runner kits that can be mounted to the base of your shelter. This is recommended especially when pulling with ATV
and/or snowmobile. You can purchase a runner kit at a local dealer near you or on our web site at www.clamcorp.com
Q:
How do I wash my shelter tent?
A:
You can use a bleach and water solution (10 parts water to 1 part bleach) to get rid of the mildew smell and surface dirt. If
you want to wash the tent you can use a standard soap to wash it.
*** Please note - We
do not
recommend placing your shelter tent into a washing machine for cleaning. ***
Q:
Are patch kits available for my Fish Trap and Clam shelter?
A:
Patch kits are available they can be purchased online at www.clamcorp.com. Instructions are included. “When applying a
patch it works best to use spray adhesive (we recommend using 3M #77 or 3M #90 spray adhesive) on to both surfaces;
the part of the tent where the patch is going to be applied and the patch itself. Wait until the adhesive begins to dry and
becomes tacky, then place the patch on the tent, and they will stick together.”
Q:
Am I able to order parts and accessories from Clam website?
A:
Absolutely, if you are not able to find what you need at your local dealer you can go to www.clamcorp.com to order your
accessories and/or parts.
FREQUENTLY ASKED QUESTIONS
