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TECHNICAL ASSISTANCE
When trouble is reported, verify that AC power is
being supplied to the unit and there are no shorts or
grounds on cabling.
Assistance in troubleshooting is available from the
factory. When calling, you should have a VOM
available and be calling from the job site. Call
(540) 563-2000 and ask for Technical Support or
(540) 767-1555 for Clarity 24-hour Automated
Support.
Visit our website at http://www.clarity-com.com.
CLARITY equipment is not field repairable.
CLARITY maintains service facilities in Roanoke,
VA. Should repairs be necessary, attach a tag to the
unit clearly stating company name, address, phone
number, contact person, and the nature of the
problem. Send the unit to:
Clarity
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
LIMITED WARRANTY
Clarity
warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a
period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1.
Inspection by Clarity indicates the validity of the claim;
2.
The defect is not the result of damage, misuse, or negligence after the original shipment;
3.
The product has not been in any way repaired by others and that factory sealed units are unopened (A service charge plus
parts and labor will be applied to units defaced or physically damaged);
4.
Freight charges for the return of products to Clarity are prepaid,
5.
All units “out of warranty” are subject to a service charge. The service charge will cover minor repairs (Major repairs will be
subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Clarity be liable for
any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the
purchase, operation, or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
