13
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N
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LI
S
H
13. The error message: ArcSoft PhotoImpression has encountered
a problem...is shown.
Step 1
Step 2
Step 4
Step 3
Click
Don´t Send
and restart
the program.
14. Why can’t I use the Arcsoft Photoimpression Live View Window?
If you are using Windows Vista make sure the “UAC” (user account control) is
disabled and reinstall the device drivers then follow these steps:
a. Go to
Start
→
control panel
→
classic view
→
user accounts
→
activate or
deactivate
user account
→
Use
user account control
(UAC) to protect your
computer. Step 4 below shows how it looks when UAC is deactivated.
b. Make sure that no similar USB2.0 devices like web cameras, USB flash drives,
etc. are connected to your computer.
c. Turn off your antivirus program temporarily. Reactivate your antivirus program
after making sure that the software is now correctly installed.