45
Troubleshooting
Always refer any service problems to your Classé dealer. However, if you run into
a problem, we recommend referring to this section first as sometimes an error is
not a malfunctioning product, but simply an oversight in the proper setup of the
component. This section provides suggested solutions to potential problems.
If none of these solutions work, please consult your Classé dealer for assistance.
There are no user-serviceable parts inside the CP-800.
Important!
Verify that the power amplifier(s) connected to the CP-800
is powered off before checking any cable connections and
before power cycling the unit.
1
Everything appears to be powered on, but there is no sound.
P
Adjust the volume control to a moderate level - audible but not
excessive (e.g. -35.0 dB).
P
Make sure that the selected source component is powered on,
not in Standby mode, that it is playing an audio track and not in
pause mode.
P
Ensure that the proper connector has been selected for the
current source.
P
Verify that the Mute control is NOT engaged. This also applies
to sources such as USB connected devices. For example, muting
iTunes will result in no output even though the CP-800 is setup
and operating properly.
P
Ensure that the amplifier is powered up and not in
Standby
mode.
P
Check the
Menu -> Status
page to verify an audio signal is being
received.
P
Verify that all cables are securely connected to the proper inputs
and outputs, with no kinks or stress points.
2
There is no sound and neither the Standby LED/Status
Indicator nor the touchscreen is lit.
P
Ensure that the CP-800 is properly connected to the electrical
outlet - the AC cord is positioned firmly in the AC mains
receptacle in the rear panel and the power switch is in the
ON
position.
P
If the CP-800 is properly plugged in and the power from
the electrical outlet is at the proper level, try the following:
Put the CP-800 in
Standby
mode, switch off the main power
switch on the rear panel, and unplug the unit for at least thirty
seconds. Then plug the cord back in and try powering up again.
Sometimes, a brown-out (short-term power loss/drop) can
activate a protection mode, which requires a power cycle to reset
the CP-800 to its normal operating mode.
P
Remove the AC cord from the unit, and open the fuse holder
adjacent to the AC cord inlet. If the fuse is blown (best verified
using an ohm meter), contact your qualified Classé dealer.
Summary of Contents for CP-800
Page 1: ...Owner s Manual CP 800 Stereo Preamp Processor ...
Page 51: ...51 Dimensions ...
Page 53: ......