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8

PROBLEM 

CAUSE 

1

ST

 SOLUTION 

2

ND

 SOLUTION

Low flowrate from outlet

The shells are obstructed by dirt

Clean the shells

Please consult a  skilled technician.

The product is dirty 

Clean the product

The hydraulic parts are obstructed  or bent. 

Fix the hydraulic parts

The impellor

’s blades are worn out. 

Replace the rotor

The product does not work.

Power supply absent or insufficient. 

Check the presence of a power  supply

.

Please consult a  skilled technician.

The thermal protector has been  triggered.

Check that the water temperature  does not 35 °C and, if  necessary

, add cold water to the 

pond to lower water temperature.

The power plug is not inserted  correctly into the power outlet. 

Insert the power plug better into  the power outlet.

The hydraulic parts are obstructed  or bent. 

Fix the hydraulic parts

The shells are blocked by dirt. 

Clean the shells.

The impellor and/or rotor are  blocked by dirt. 

Clean the product.

The rotor and/or bearing are worn  out. 

Replace the rotor and/or bearing

The impellor

’s blades are worn out. 

Replace the rotor

Damaged wire 

Accident and/or negligence. 

Dispose of the product. 

-

Damaged rotor and/ or bearing plastic  components.

W

ear 

Replace the rotor and/or bearing. 

Please consult a  skilled technician.

7.1.2 Rotor cleaning (and/or replacement).

1.  Disconnect the impellor chamber Figure 10.
2.  Take out the rotor (Figure 1, # 4) paying attention not to lose the impellor chamber O-ring (Figure 1, # 5).
3.  Rinse the motor body with lukewarm water, without using any detergents and chemical products 

(Figure 1, # 8).

4.  Check the wear of the rotor and/or the bearing and replace them if necessary (Figure 1, # 4 and # 6).
5.  Reposition the impellor chamber O-ring (Figure 1, # 5) and the rotor (Figure 1, # 4).
6.  Hook the impellor chamber.
The rotor’s magnetic field is very strong, so considerable care is required in repositioning it in its seat.
Should the product be used in hard water, it is important to clean the rotor and motor body accurately at 
regular intervals. Lime scale can damage the product irreparably.

7.2 Extraordinary maintenance.

Extraordinary maintenance of the product concerns mainly the replacement of the rotor and bearing. Please 
follow the instructions in the previous paragraph to replace these parts.

8. Problem resolution.

9. Trade components, spares and relevant documentation.

See Table 1 refer to Figure 1.

Summary of Contents for ETERNITY Series

Page 1: ...3000 ETERNITY 2000 ETERNITY 1400 ETERNITY 800 Customer Manual Index 1 Overview 4 2 General instructions and information for the user 5 3 Product description 6 4 Technical data and characteristics 6 5...

Page 2: ...2 ETERNITY 9000 7000 ETERNITY 3000 4000 ETERNITY 1400 2000 ETERNITY 800 Figure 1 ETERNITY 9000 7000 ETERNITY 3000 4000 ETERNITY 1400 2000 ETERNITY 800 Figure 2...

Page 3: ...ERNITY 7000 130 6500 3 9 2 58 kg 124 mm 111 mm 243 mm ETERNITY 4000 65 4000 3 7 2 16 kg 126 mm 111 mm 223 mm ETERNITY 3000 60 3000 3 2 2 16 kg 126 mm 111 mm 223 mm ETERNITY 2000 40 2000 2 3 1 80 kg 10...

Page 4: ...jects Figure 1 6 Dry operation means the pump s operation without water Rotor it indicates all the rotating components of the pump Figure 1 4 Impellor The front part of the rotor made up of a plastic...

Page 5: ...as been followed correctly 2 1 3 Limitations i This guarantee applies exclusively to sales to consumers consumers being the people who buy the product for purposes that do not concern his or her profe...

Page 6: ...o that the product can be stopped quickly in failure situations It is strictly forbidden to cut the wire and or replace the power plug The power supply wire must be positioned so as to prevent possibl...

Page 7: ...environmental limits The product cannot enliven water destined to the human consumption Maximum water temperature 35 C Minimum water temperature 4 C Maximum depth of immersion 1 m Minimum depth of imm...

Page 8: ...cident and or negligence Dispose of the product Damaged rotor and or bearing plastic components Wear Replace the rotor and or bearing Please consult a skilled technician 7 1 2 Rotor cleaning and or re...

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