User manual
Made in Germany
Page 19
5. Troubleshooting
If you have a problem with your
Master Innovation
turntable, first check the possible causes to rule
out incorrect operation.
If the error persists, please contact your dealer!
Never try to open the device and/or repair it yourself, this will void the warranty!
Error
Cause
Measure
Device does not
work
Is the power cord plugged in?
Check the connection.
No sound
The tonearm and phono stage
are not properly connected.
Check the cable connection between the tonearm
and the phono stage.
Is the amp turned on?
Check the power supply to the amplifier.
The volume on the amplifier/
loudspeaker is set too low or on
„mute“.
Check the volume settings.
Is the cartridge protective cap
still attached?
Remove the cartridge‘s protective cap.
Is the tonearm in the raised
position?
Lower the tonearm into the lead-in groove.
Is the stylus damaged?
Check the stylus and have the cartridge checked
by a specialist if necessary.
Bad sound /
noise
Is the record or the stylus dirty or
damaged?
Clean the record / or the cartridge. Clearaudio
offers many helpful accessories for care and
cleaning. In the event of damage, we recommend
an assessment by a specialist and, if necessary,
an exchange.
Is the cartridge properly mounted
into the tonearm?
Check the installation using the relevant user
manual and correct them if necessary.
Has the tracking force been set
too high?
Adjust the tracking force.
Is the correct operating mode
(MM / MC) set on the amplifier?
Check the settings of your phono stage.
The pre/amp does not have
enough gain.
Check the settings of your phono stage.
Pre/amp is mismatched.
Swap the plugs of the turntable that are connected
to the left and right outputs.
