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SmartRoute Wall Box/Plate
Installation Manual
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Manual 018545 Rev A - Aug 2017
Standard Warranty
Clearfield warrants to the original purchaser of the Product sold hereunder is free from defects in material and workmanship under normal use and
service, subject to exceptions stated herein. Product purchased is warranted as follows: Clearfield designed and branded Products are warranted for
five (5) years: Products manufactured by Clearfield to customer prints and/or specifications are warranted for one (1) year; and any Product Clear
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field acquires from or through a third-party manufacturer or distributor and resells to Customer as the original customer will carry the manufacturer’s
pass-through warranty, if any. In all cases, the warranty period commences on the date of shipment to the original purchaser.
Warranty Claim Procedure
If any Product purchased from Clearfield is found defective under the above warranty, the following basic procedure must be followed:
1. Customer must contact Clearfield and obtain a Return Materials Authorization
2. Following authorization, the Customer ships the product-freight collect-to Clearfield’s manufacturing facility
3. Clearfield shall repair or replace the defective Product at its sole option and discretion, and return the repaired or replacement Product to Cus
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tomer’s site, freight prepaid
Note: If the Product is not found to be defective at Clearfield, the product will be returned to the Customer and the customer billed for freight in both
directions.
Limitations of Warranty
Correction of defects by repair or replacement, at the option of Clearfield Inc, shall constitute the exclusive sole remedy for a breach of this limited
warranty. Clearfield shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising
out of or in any way connected with the product or with agreement to sell product to buyer, including, but not limited to damages for lost profits, loss
of use, or for any damages or sums paid by buyer to third parties. The foregoing limitation of liability shall apply whether the claim is based upon
principles of contract, warranty, negligence or other tort, breach of statutory duty, principles of indemnity or contribution, the failure of any limited or
exclusive remedy to achieve its essential purpose, or otherwise.
Clearfield will not be responsible for any labor or materials costs associated with installation or incorporation of Clearfield products at customer sites,
including any costs of alteration, replacement or defective product, or any field repairs.
Other Limitations
1. Clearfield assumes no warranty liability regarding defects caused by:
2. Customer’s modification of Product, excepting installation activities described in Clearfield documentation
3. Customer re-packaging of Product for shipment to third parties or destinations other than those originally shipped to by Clearfield, or any de
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fects suffered during shipping where the Product has been re-packaged
4. Customer’s installation or maintenance, excepting activities described in and performed in accordance with Clearfield documentation
5. Customer’s improper or negligent use or application of Product
6. Other causes external to the Product, including but not limited to accidents, catastrophe, acts of God, government action, war, riot, strikes, civil
commotion, sovereign conduct, or the acts or conduct of any person or persons not party to or associated with Clearfield
