Troubleshooting Guide
Symptom
Cause
Possible Remedy
Dead
Not turned on
Turn it on
Dead
Battery is dead or not
working
Replace or insert battery
correctly
Dead
Poor battery contact
Clean battery contacts
with a pencil eraser or
cotton bud
Dead
Blocked ear-bud
Clear ear-bud blockage
Not loud enough
Battery low
Replace or insert battery
correctly
Not loud enough
Blocked ear-bud
Clear ear-bud blockage
Not loud enough
Change in hearing
See your doctor
Not loud enough
Earwax blockage in your
ear
See your doctor
Feedback
Whistling
Ear-bud loose
Remove and re-insert
Feedback
Whistling
Ear-bud too small
Use larger ear bud and/or
an ear bud without holes
Feedback
Whistling
Crack in tubing
Replace tubing
Feedback
Whistling
wax in ear canal
see your doctor
Intermittent Sound
Poor battery contact
Clean battery contacts
with a pencil eraser or
cotton bud
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