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Customer Support Contact Details

Thank you for choosing 

www.clearlyhearing.com

 on your journey towards better 

hearing.  If you have questions or require support, please don’t hesitate to contact us.  
We can be reached by Email, Live Chat and Telephone.

      Email: 

support@clearlyhearing.com

          Live Chat: 

www.clearlyhearing.com

 Toll Free Phone Support: 1-855-263-4327

                                                    

www.clearlyhearing.com

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Summary of Contents for SmartAid Digital Premium

Page 1: ...um for your journey towards better hearing www clearlyhearing com 1 Please familiarize yourself with this guide to help you get the most out of your hearing aids This guide contains important instruct...

Page 2: ...er you wish you could continue to ignore Don t worry the sounds you don t like will change over time Before you know it the sounds that at first you find distracting and bothersome will once again sou...

Page 3: ...6 Putting the Hearing Aid On 7 Removing the Hearing Aid 7 Changing Ear Tubes and Ear Buds 8 Adjusting the Volume 9 Using the Telephone while Wearing your SmartAid Digital Premium 10 Cleaning storing a...

Page 4: ...y in the ear canal and position the hearing aid comfortably behind the ear If it s too short it can put pressure on the ear and if it s too long the hearing aid can feel too floppy behind the ear 3 Mi...

Page 5: ...he battery must be placed with the plus side in accordance with the plus sign on the battery door The battery door will close easily when the battery is inserted properly If you put the battery in wro...

Page 6: ...e cases a new battery may be exhausted right out of a new package If your hearing aid does not work after you have inserted a new battery try inserting another one Never leave an exhausted battery in...

Page 7: ...you are putting it on if the battery is engaged When the hearing aid is in its correct position close the battery door and enjoy hearing better Removing the Hearing Aid First remove the hearing aid f...

Page 8: ...ling the tube closest to where it connects to the hearing aid while twisting slightly The ear buds come in several sizes and in two designs with holes and without holes You should use an earbud that f...

Page 9: ...ttings to give you control over how much volume you receive You can easily change between programs with a discreet push of the Smart Button located right on the hearing aid You ll know which program y...

Page 10: ...people telephone use can cause feedback This can be caused from the severity of hearing loss the shape of the ear and even the type of telephone If you get feedback while talking on the phone you can...

Page 11: ...ed off To clean the tube you must first disconnect it from the hearing aid body Simply twist the tube counter clockwise away from the hearing aid body After it is removed you can run the tubing cleane...

Page 12: ...ns or similar treatments Some types of radiation can damage your hearing aids Other types of radiation from for example burglar alarms surveillance equipment and cell phones are weaker and will not da...

Page 13: ...rectly Not loud enough Blocked ear bud Clear ear bud blockage Not loud enough Change in hearing See your doctor Not loud enough Earwax blockage in your ear See your doctor Feedback Whistling Ear bud l...

Page 14: ...then please send them back to us for reprogramming If we ve sent you your SmartAid Digital Premium pre programmed we d recommend that you have a hearing test and submit a copy of the results when you...

Page 15: ...Reprogramming Form www clearlyhearing com 15...

Page 16: ...ourney towards better hearing If you have questions or require support please don t hesitate to contact us We can be reached by Email Live Chat and Telephone Email support clearlyhearing com Live Chat...

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