ClearOne Chat 50, User Manual

Page 1: ...CHAT 50 Personal Speaker Phone USER MANUAL ...

Page 2: ...EV 2 1 2008 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications ClearOne reserves specific privileges Information in this document is subject to change without notice U S PATENTS D545 295 D545 805 D545 806 D545 807 D545 808 OTHER PATENTS PENDING TECHNICAL SUPPORT ...

Page 3: ... Connecting to a Cell Phone 15 Connecting to an MP3 Player 16 Connecting to a Video Conferencing Device 17 CHAPTER 3 USING THE CHAT SOFTWARE Device Setup 18 My Devices 19 Update Firmware 20 Help 23 Advanced Settings 23 Advanced Settings Audio Settings 24 Advanced Settings Database 25 Advanced Settings Log 27 CHAPTER 4 CHAT 50 CONTROLS LED Status Indicator 28 Volume Up Down and Mute Buttons 28 CHAP...

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Page 5: ...e such as Polycom Sony and others Audio playback software such as iTunes RealPlayer and others VoIP applications such as TeamSpeak Ventrilo Roger Wilco and others SERVICE AND SUPPORT If you need assistance setting up or operating your Chat 50 personal speaker phone please contact us We welcome your comments so we can continue to improve our products and better meet your needs TECHNICAL SUPPORT Tel...

Page 6: ... outlets and extension cords this can cause fires or electric shock Never spill liquid on or into the product Do not disassemble this product Opening or removing covers can expose you to dangerous voltages and other risks Incorrect reassembly can cause electric shock during subsequent use Disassembly voids the warranty Unplug the product from the outlet and contact a qualified service technician u...

Page 7: ...or damaged contact ClearOne technical support for an approved replacement Chat 50 USB mini USB cable 3 foot 830 159 001 Chat 50 cell phone audio cable 3 5mm 2 5mm 830 159 002 Chat 50 video conferencing cable 3 5mm RCA 6 foot 830 159 003 Chat 50 video conferencing cable 3 5mm 3 5mm 830 159 004 Chat 50 MP3 player audio cable 3 5mm 3 5mm 3 foot 830 159 005 Chat 50 video conferencing cable 3 5mm to he...

Page 8: ...ftware and display the initial menu screen Figure 2 1 Note If you do not have the CD you can download the latest version of the software at http www clearone com support downloads php content main Select your device from the BY PRODUCT window and click SEARCH and the screen will display only those downloads available for your specific device Select the latest version of the Chat 50 150 Software an...

Page 9: ...izard will display the installation welcome screen Figure 2 2 3 Click Next The License Agreement screen appears Figure 2 3 Read the license agreement and select the I Agree radio button then click Next to proceed with installation FIGURE 2 2 Chat 50 Installation Wizard Welcome Screen FIGURE 2 3 Chat 50 License Agreement screen ...

Page 10: ...re 2 4 Use the default directory or click Browse to select an alternate directory Click Next to continue the installation 5 The Confirm Installation screen appears Figure 2 5 Click Next to continue the installation FIGURE 2 5 Chat 50 Confirm Installation screen FIGURE 2 4 Chat 50 Select Installation Folder screen ...

Page 11: ...software drivers for Windows When you first connect the Chat 50 to the USB port on your PC there is an additional driver installation routine that installs the Chat 50 USB 2 0 drivers for Windows as explained in the Connecting and Configuring the Chat 50 USB section FIGURE 2 6 Installing ClearOne Chat Configuration Software screen FIGURE 2 7 Chat 50 Device Driver Installation Welcome screen ...

Page 12: ...e installation is complete You can start the Chat software by double clicking on the ClearOne Chat icon that is now on your Windows desktop or through the Windows Start menu Start All Programs ClearOne Communications Chat ClearOne Chat Before using the Chat 50 for the first time proceed with the audio settings configuration procedure that starts on page 10 This will ensure optimal sound quality fo...

Page 13: ...he virtual drive 5 Drag the Chat application to the Applications folder Figure 2 10 6 The Chat software is now installed for Mac OS X 7 Start the Chat application by double clicking the ClearOne Chat icon in the Applications folder 8 Connect the Chat 50 to your Mac using the included USB cable refer to Figure 2 11 in the next section 9 Proceed to the Optimizing Sound Quality section to tune the au...

Page 14: ...blue then red then blue again to indicate that Windows recognizes the Chat 50 The Windows New Hardware Found dialog appears and Windows installs the USB 2 0 device drivers for Chat on your system When the installation is complete click Close 3 Start the Chat application by double clicking the ClearOne Chat icon on your desktop Figure 2 12 4 The Chat application appears Figure 2 13 FIGURE 2 11 Conn...

Page 15: ...n appears Figure 2 14 with a list of devices displayed in the Select 1st column This column displays the general types of devices that you can configure for use with the Chat 50 7 Select the appropriate device from the Select 1st list The Chat software populates the Select 2nd column with available devices based on your selection Figure 2 15 FIGURE 2 13 Chat 50 Main Screen FIGURE 2 14 Chat 50 Devi...

Page 16: ...lect either the Other or the All option After making your selection the Add to My Devices and Apply to Chat buttons appear at the bottom of the Device Setup screen 10 When you are satisfied with your selections in all three columns click Add to My Devices This saves the audio settings for the device you just created to the device database and allows you to instantly select them and apply them to t...

Page 17: ...he sound quality no further adjustments are necessary Using A Third Party Application If you are using the Chat 50 with an application other than Chat such as Cisco Communicator or Skype ClearOne recommends using the tuning wizard or audio configuration controls in that application to adjust audio settings If the application does not have a tuning wizard or audio settings use the Chat application ...

Page 18: ...ices button select the desired device or application then click the Apply to Chat button The audio settings are instantly applied for the chosen device or application CONNECTING YOUR CHAT 50 TO EXTERNAL DEVICES The following sections explain how to connect your Chat 50 to devices other than a PC or Mac Connecting Chat 50 to a Telephone 1 Using the included power supply Chat USB Plus International ...

Page 19: ...upply Chat USB Plus International and Global Traveller models only connect the Chat 50 to a power outlet Figure 2 18 2 Using the included 2 5mm to 3 5mm cell phone connector cable connect the Chat 50 s line audio jack to the headset jack of the cell phone 3 5mm 2 5mm FIGURE 2 18 Connecting Chat 50 to a Cell Phone ...

Page 20: ...veller models only connect the Chat 50 to a power outlet Figure 2 19 2 Using a ClearOne MP3 accessory cable available separately P N 830 159 005 connect the Chat 50 s line audio jack to your MP3 player s headset jack as shown in Figure 2 19 Contact your dealer to order cables and other accessories MP3 Custom cable not included FIGURE 2 19 Connecting Chat 50 to an MP3 player ...

Page 21: ...d power supply USB Plus only connect the Chat 50 to a power outlet Figure 2 20 2 Using a ClearOne accessory cable available separately connect the Chat 50 s line audio jack to the device s headset jack Figure 2 19 ClearOne makes two cables for desktop video conferencing with Chat 3 5mm plug to dual RCA plug and 3 5mm plug to 3 5mm plug Contact your dealer to order cables and other accessories Cust...

Page 22: ...model in the Select 3rd column 4 Click the Add to My Devices button to add this device to your My Devices list 5 Click the Apply to Chat button to apply these audio settings to the Chat 50 If the device manufacturer or model is not available select either the Other or the All option in the appropriate column Doing so provides a basic audio configuration for the device and allows you to change it a...

Page 23: ...he Chat 50 Select the device you wish to use with the Chat 50 then click the Apply to Chat button to apply the custom audio settings Removing Devices from My Devices To remove a device from the My Devices list select the device you wish to remove and then click the Remove from My Devices button then click Yes in the Delete Confirm dialog that appears FIGURE 3 2 My Devices Screen ...

Page 24: ... for updates option Check for Updates Automatic Updates Perform the following steps to automatically update your firmware and device database 1 Click the Check for updates button to check the web for available updates 2 The following series of messages appears below the progress bar Locating website Website found Click Update to load new firmware into device Appears only if a new firmware file is ...

Page 25: ...log appears Click Yes to proceed 8 A series of messages appears below the progress bar indicating that the updates are in progress Note Windows Vista will prompt you to unplug and then reconnect the Chat 50 to complete the firmware update 9 When the update is complete the following messages appear below the progress bar Update Successful The firmware for Chat has been changed to new revision level...

Page 26: ...system appears in a scroll list on the left side of the screen 3 Select the firmware file you wish to load and click the OK button 4 Click the Update button to load the selected firmware file 5 A warning dialog appears Click Yes to load the selected firmware file or No to cancel 6 A series of messages appears under the progress bar indicating the update is in progress Note Windows Vista will promp...

Page 27: ...default web browser Click Registration to register your Chat 50 with ClearOne using your default web browser ADVANCED SETTINGS Click the Advanced button to display the Advanced Settings screen see Figure 3 10 The Advanced screen displays the current audio settings for your Chat 50 From the Advanced screen you can adjust audio settings for your Chat 50 view and edit the Chat 50 database and view th...

Page 28: ...l of the outgoing audio to the far end Speaker Controls speaker settings when the Chat 50 is connected to devices through its 3 5mm port Normal USB audio and line in audio from the 3 5mm jack are mixed through the Chat 50 speaker Video Mode Routes audio from the far end of the conference call to the connected video conferencing device or application instead of the Chat 50 speaker USB audio is rout...

Page 29: ...m devices you create using this screen or the My Devices screen indicated by a next to the devices View Device Audio Settings To view settings for a device select the device s row in the Database screen and click View The View Database Record dialog appears Figure 3 13 To view the current settings on the Chat 50 click Upload from Chat Use the sliders radio buttons and check boxes to change the aud...

Page 30: ... no appropriate setting is available Enter a custom name for your device in the Select 3rd entry field 4 The Include in My Devices checkbox is selected by default to include this device in My Devices When you are finished click OK The device is now available in the My Devices and Device Setup screens Editing Custom Devices To edit custom devices select the device in the Advanced Settings Database ...

Page 31: ...og of device events firmware upgrades and software upgrades in a text file You can view save and print the log as needed To view the log select the Advanced tab then click the Log button The log is displayed in the center pane Figure 3 16 Saving the Log To save the log to a text file click the Save button A standard Windows save dialog appears Name the file and choose a directory to save the file ...

Page 32: ...s to adjust the volume level of the Chat 50 Use the Mute button to mute the Chat 50 s microphone until the button is pressed again Figure 4 1 If you are using the Chat 50 with a PC you can also use the Chat application or the volume controls in Windows to make these adjustments Note If your Chat 50 is connected to a PC any changes you make to volume by pressing the Chat 50 buttons also change the ...

Page 33: ...nnected Refer to the appropriate connection diagrams in Chapter 2 Getting Started of this manual for more information If your Chat 50 is connected to a USB hub the USB hub must be connected to an external power source If you have another USB device such as a digital camera connected to your computer on the same USB bus as your Chat 50 Windows may generate the error message USB Controller Bandwidth...

Page 34: ...ery Screen appears Figure 5 1 4 Click the Update Firmware button and follow instructions that appear on screen 5 During the update the messages Initializing and Recovering appear above the progress bar 6 When the firmware file is recovered the Update Firmware utility automatically runs see the Update Firmware section for details The firmware is now restored and your Chat 50 is ready to use In rare...

Page 35: ...aximum input level 0 dBu Input impedance 10K Ohms Line output Frequency response 20Hz 20kHz 1dB Maximum output level 0 dBu Output impedance 50 Ohms Processing Acoustic echo cancellation Noise cancellation Line echo cancellation selectable Power USB powered 5 VDC 500mA maximum External power supply 100 240 VAC input 7 VDC 500mA output Environmental Operating temperature 32 122 degrees F Mechanical ...

Page 36: ...chnology equipment Immunity characteristics Limits and methods of measurements EN 61000 4 2 2001 Electrostatic Discharge Immunity EN 61000 4 3 2002 Radiated RF Immunity EN 61000 4 4 2004 Electrical Fast Transients Immunity EN 61000 4 5 2005 Lighting Surge Immunity EN 61000 4 6 2004 Conducted RF Immunity EN 61000 4 8 1993 Power Frequency Magnetic Field Immunity EN 61000 4 11 2004 Voltage Dips and V...

Page 37: ...o correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help FCC PART 15 19 A 3 COMPLIANCE This device complies with Par...

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