6 Technical Support:
800.283.5936
USING THE CHAT APPLICATION
If not already open, start the CHAT application.
1.
for the CHAT software, click the
2.
My Devices
button and select the device you want to tune (select the
Other
or
All
option if your device/application is not listed), then click the
Apply to CHAT
button.
Adjust the speaker and volume settings on the external device or in the application to 50% (half volume).
3.
Click the
4.
Advanced
button to display the pre-defined audio settings for the device you selected in step 2. Use the
USB Audio
section of the screen to tune applications.
Place a call using the device or application. Land lines provide the best audio for tuning purposes.
5.
Ask the person on the other end of the call to count from 1 to 10 in a normal voice. while the person is counting,
6.
click and move the
Speaker Level
slider in the CHAT application until the caller’s voice can be clearly heard.
while the caller is still on the phone, count from 1 to 10 in a normal voice. Ask the caller if they can hear you clearly.
7.
Click and move the
Microphone Level
slider until the caller can hear you clearly.
Click
8.
Save to Database
to capture the optimized settings. The
Add Settings to Database
dialog appears. Enter
appropriate name in the
Model
field, then click the
Save to Database
button.
The optimal audio settings for the device or application are now ready for use. Repeat steps 1 through 9 for any
9.
additional devices and applications.
To switch between audio settings for different applications, click the
My Devices
button, select the desired application,
then click the
Apply to CHAT
button. The audio settings are instantly applied for the chosen device or application.
Check for Firmware Updates
Perform the following steps to automatically update your firmware and device database:
Click the
1.
Check for updates
button to check the web for available updates.
The following series of messages appears below the progress bar:
2.
“Locating website...”
•
“website found”
•
“Click Update to load new firmware into device” (Appears only if a new firmware file is available.)
•
“Click Update to load new database information” (Appears only if a new device database file is available.)
•
> NOTE
: If no new firmware or device database updates are available, then the following messages
appear below the progress bar:
• “Your device contains the most recent firmware”
• “Your database contains the most recent updates”
This indicates that your firmware and database are current. No updates are required.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
