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Troubleshooting

Problem

Green LED does not indicate camera
power is turned on.

Green LED is on, but no picture appears
on the screen.

Audio is weak, and/or excessive feedback
is heard.

Camera will not focus automatically.

Images on the LCD screen appear 
distorted, and/or colors are inaccurate.

Suggestion

Make sure the Power Adapter is plugged into a wall outlet and the
main video cable of the camera.

Check all cable connections to verify they are tight and fully
inserted.

Verify the lens cover has been removed.

Is the person speaking too far from the base of the camera or at
the rear of the base?

The camera mic should ideally be positioned behind the speakers
being used.  This will help eliminate feedback.

Verify the audio out cable from the camera is plugged into a line-in
jack.  If a mic-in jack is used, you will experience more feedback
and other noise.

Make sure the camera is not in manual focus mode by pressing
the 'auto' button on the remote control.

When using maximum zoom capabilities, it is necessary to use
manual focus when viewing objects closer to the lens than 3 feet.

Use the control knobs on the rear of the base to adjust the LCD as
desired.

LCD screens have a limited range of visibility. Attempting to view
the picture too far from the side may result in an unsatisfactory
i m a g e .

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Summary of Contents for ProfCam

Page 1: ...Control 4 Turning the Camera On 5 LCD Viewing Screen 5 II Using the Functions and Features of Your ProfCam Zoom 5 Lights 5 FlexLights 5 6 Light Base 6 White Balance 6 External Video Pass Through 6 Do...

Page 2: ...VCR is not capable of receiving a S video signal use the composite video jack on the camera s main cable Red RCA Audio will connect to the audio in jack of a TV Yellow RCA Composite video connects to...

Page 3: ...is not S Video capable use the composite RCA video jack on the main cable 4 If desired connect the audio jack to the audio in jack on the back of the TV VCR If your TV VCR has stereo audio capabilitie...

Page 4: ...ack from main cable to the video in jack If the capture device does not have an S Video jack use the composite RCA video jack on the main cable 4 Make sure the power adapter is plugged into a wall out...

Page 5: ...The Functions And Features Of Your ProfCam Zoom Lights The ProfCam includes two halogen top lights and a lightbase for enhanced viewing of documents or other objects To turn the lights on press the co...

Page 6: ...he camera is powered down and turned back on To return to the auto setting press the auto button External Video Pass Through The video pass through button switches between displaying the output from t...

Page 7: ...the serial port on the camera and a serial port on the computer Detailed information on how to configure and operate the camera remotely is available in the VideoLabs ProfCam Remote Operation manual s...

Page 8: ...r and clean cloth Do not use glass cleaner to clean the LCD screen Any ammonia based products will turn the glass cover foggy and result in unsatisfactory images For best results use a damp cloth or p...

Page 9: ...e base of the camera or at the rear of the base The camera mic should ideally be positioned behind the speakers being used This will help eliminate feedback Verify the audio out cable from the camera...

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