ClearStream Model M8 Quick Start Manual Download | Manualshive

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5.1 Help and Support For Your Clearstream

One of the key differences between our system and many others
is that  we understand how important customer service is.
In addition to the standard hardware warranty, we provide lifetime
technical support for your unit with online help, videos, & FAQ
sections etc.

For direct support, you can use the contact-us link to raise a
support ticket or ask a question at:
www.triotechgroup.com/contact-us

HELP

A series of Help Videos, latest news and quick tips are available directly from your
unit by accessing the

HELP

Icon . You can find this in the Video Addon section

from your menu.

You can also follow us on:

Twitter

@clearstream2013

Facebook

/Clearstream.freeTV

Website

www.triotechgroup.com

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Summary of Contents for Model M8

Page 1: ...Quick Start Guide Version 1 10 www triotechgroup com www triotechgroup com contact sales www triotechgroup com contact support clearstream2013 clearstream freeTV Model M8 ...

Page 2: ...ibed in it may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means except documentation kept by the purchaser for backup purposes without the express written permission of us Product warranty or service will not be extended if 1 the product is re paired modified or altered unless such repair modification of alteration is au...

Page 3: ...ff 6 2 3 Check Your Network Connection 6 2 4 Configure Your Network 7 2 5 Calibrating Your System 8 3 0 Using Your Remote Controller 8 Chapter 4 System Overview Using Video Addons 9 4 1 Video Addons 9 4 2 Main Playback Screen 11 4 3 Using Live TV Addons 12 4 4 Movie Recorded TV Addons 12 Chapter 5 Clearstream Maintenance 13 5 1 Help Support For Your Clearstream 14 5 2 Troubleshooting 15 ...

Page 4: ...Four USB 2 0 host connectors RJ 45 Ethernet cable and wireless network connections Infrared remote controller 1 2 Environment for System Operation Temperature limitation 0 40 C Humidity 20 80 Storage Temperature limitation 20 50 C Humidity 10 90 It is recommended to not operate the unit in an enclosed space or to stack the unit directly on top of another heat producing device 1 3 Package Contents ...

Page 5: ...rather than a wireless connection to your router If the cable will not reach the location of your router then a longer cable can be purchased or a powerline Ethernet adapter that will use your household electrical wiring to establish the connection can be purchased via our website www triotechgroup com If you do decide to use a wireless connection configuration details are give in section 2 4 Time...

Page 6: ...our time be incorrect please follow the procedure in the next section to connect your Ethernet or Wifi network 2 2 Powering on Off Once your unit is plugged in the on off button on the front of the unit will turn red You can switch the unit on and off by either pressing the button or using the power button on your remote By selecting the appropriate HDMI source on your television remote you should...

Page 7: ...to ITV BBC iPlayer If you require access to the full BBC iPlayer or ITV player catch up services you will need to configure a smart DNS service such as Unotelly or Overplay This service will give you a valid UK network address so you can access these Addons without having to connect via a VPN etc To find out more go to the ONDEMAND section on our website at www triotechgroup com ondemand or go to ...

Page 8: ...en using your BACK or RETURN button on your remote Your TV screen is now calibrated A video of how to do this is in the HELP section from the Video Addons tab 2 6 Calibrating Your Screen If you find that some of the text is missing in the corners of your Home screen your system needs to be calibrated to your TV To do this from the Home screen go RIGHT to SYSTEM SETTINGS Then select VIDEO OUTPUT VI...

Page 9: ... your unit each time you switch on It also provides several tools to check Internet speed maintain your system and a RECOVERY option which will download and install a default image to your unit to bring it back to the state when purchased 4 System Overview 4 1 Video Addons Some popular Addons have been pre installed on your unit The shortcuts to some of these can be found on the main HOME screen A...

Page 10: ...ly use the menu button on your remote to toggle between full screen and picture in picture to change channel Catch up on BBC channel broadcasting showing the last 7 days programming plus more Free content from your favourite ITV channels available anytime Lots of Addons that provide literally thousand of Movies and TV shows available on demand Classic Movies and shows from yesteryear to the latest...

Page 11: ...aspect ratio and subtitles Note This is not available whilst using the FTV TV Guide FFWD REWIND VIDEO OPTIONS Aspect Ratio Filters AUDIO OPTIONS Audio Offset Boost SUBTITLES CREATE BOOKMARK FFWD REWIND are currently not supported for streaming Instead use the RIGHT arrow on your remote to skip forward 30 sec and the UP arrow to skip forward 10 Mins This is not supported with live TV streams PLAY P...

Page 12: ...ur channel list press the STOP RETURN buttons and then RETURN to go back to the main menu screen Alternatively you can use the pre installed FTV guide from the home screen to access your Live TV schedule 4 4 Using Movies Recorded TV When watching Movies or pre recorded TV you can use the PLAY PAUSE and skip functions during playback The PAUSE function is very useful if for example you are experien...

Page 13: ...e feature means that critical updates will be applied automatically when you switch the unit on You will find the Clearstream maintenance Addon by using the RIGHT button on the remote from the main screen You will find the Icon under PROGRAMS You can also install new Addons on your system using the ADDON Installer icon which is also available by selecting the PROGRAMS heading from the main screen ...

Page 14: ... with online help videos FAQ sections etc For direct support you can use the contact us link to raise a support ticket or ask a question at www triotechgroup com contact us HELP A series of Help Videos latest news and quick tips are available directly from your unit by accessing the HELP Icon You can find this in the Video Addon section from your menu You can also follow us on Twitter clearstream2...

Page 15: ...unit and try connecting again Q UK On Demand services are not working with script failure or URL not found A Please go to www triotechgroup com ondemand to fix your Smart DNS Q One of my Addons is not working but the rest are fine A Try going to the re install section of the Clearstream Maintenance Addon and select the Addon to re install it Reboot the Clearstream and try again Q My media unit is ...

Page 16: ...so why not get a discount for your friend and receive a free gift for yourself Just go to www triotechgroup com refer for details on how to get something extra for you and your friend If you are looking for a great business opportunity you can become an official reseller or affiliate with no risk Check out our reseller and affiliate options at www triotechgroup com partner ...

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