14
5
FAQ
Bug
I can not boot up
the device.
Please click RESET button for at least five seconds to restore
factory default setup.
SD card hot swap
Before draw out SD card, please stop record or snapshot first and
then wait for at least 15 seconds to remove the SD card. All the
operations before is to maintain data integrity. Otherwise you can
lose all the data in the SD card!
SD card write
times
Do not set the SD card as the storage media to storage the
schedule record file. It may damage the SD card duration.
I can not use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
Recommended SD
card brand
Kingston 4GB,Kingston 16GB,Kingston32GB,Transcend 16GB,
SanDisk 4GB, SanDisk 32GB.
Usually we recommend the 4GB (or higher) or industry-level high
speed card in case the slow speed results in data loss.
I can not use PIR
function.
z
There are heating sources around the device environment. It
may result in false alarm.
z
The detect object is too long. The PIR sensitivity becomes
lower greatly when the distance is more than 6m.
I can not upgrade
the device via
network.
When network upgrade operation failed, you can use port 3800 to
continue upgrade.
I can not login the
client-end or the
WEB.
z
For Windows OS 98 or Windows ME user, if you can not install
the client-end or can not view after the installation. We
recommend the win2000sp4 OS or install the client-end of the
low version.
z
The Active X control is blocked.
z
The display card version shall be dx8.1 or higher.
z
Network connection error occurred.
z
Invalid network setup.
z
Invalid user name or password.
I can not play the
download file.
z
There is no player.
z
There is no DX8.1 or higher.
z
For the MEDIA PLAYER, there shall be Div X503Bundle.exe
plugin if you play the .AVI file.
z
For Windows XP user, you need to install the plugin
DivX503Bundle.exe and ffdsho-2004 1012.exe.
To guarantee
setup update
After you modified the important setup, please reboot the device via
the software to make sure the setup has been updated to the
storage medium.
Summary of Contents for HD Cube Network Camera
Page 1: ...HD Cube Network Camera Quick Start Guide Version 1 0 1 ...
Page 9: ...5 Figure 1 5 ...
Page 11: ...7 Figure 2 2 ...
