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FAQ’S - FREQUENTLY ASKED QUESTIONS
Q: Why is my spa not heating?
A: Check which mode you are in: Ready or Rest. See ‘Topside Control’. Rest
can allow the temperature to drop between cycles.
A: Check the temperature Range. The lower range only goes up to 99
degrees.
Q: Why won’t my spa heat above 99 degrees?
A: Any spa built from 2014-Current would have Dual Temperature Ranges.
Please reference Dual Temperature Ranges in your Manual (page 15) and
your spas corresponding Topside Control Reference (which can all be
locate on our Product Resources, Guides & Manuals page of our Website.
Q: The system is receiving proper voltage, why doesn’t anything
function?
A: 1. Check for blown fuses, burn marks or signs of tampering in the box.
2. Power down the spa, and reset the GFCI. If problem persists, contact
customer service for tech support.
Q: What does the ozone generator do?
A: An ozonator purifies naturally. It produces an active oxygen that attacks bacteria
at microscopic levels reducing the amount of chemicals needed for perfect
water. Ozone is also useful in coagulation of metals an other contaminants
found in some areas.
Q: How do I know if my ozonator is working?
A: During a filter cycle, a green LED light on the ozonator will light and bubbles
will move through the clear water line that connects to the ozonator.
Q: How do I fill the spa with water?
A: 1. Place your garden hose into the filter housing. This will ensure that
air bubbles are removed from the lines while you fill the spa.
2. Turn the water on so that most of the water enters through the filter
chamber.
3. Fill the water to the proper level – half way up the filter housing.
Q: How do I drain the spa?
A: See instructions ‘Draining The Spa’.
> Drain Location: The drain is located in the center of the floor directly
under the topside control panel. This is the innermost closed position.
1. Remove Cap. Using your hand, unscrew the cap to the drain.
2. Attach Hose. Screw on a garden hose. Place the other end of the hose
in the area you want the water to drain to.
3. Open Drain. With the hose attached, turn the round portion of the drain
counterclockwise until it stops, then gently pull the round portion
(with hose attached) out until you hear a click (approx 1/4”).
4. Close Drain. When you are done draining your spa, reverse these steps
to close the drain (step 3), remove the hose (step 2), screw on the cap
(step 1).
Summary of Contents for Beachcraft Series
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