13
PROBLEMS
POTENTIAL CAUSES
SOLUTIONS
A1
Air pump too hot
A2
Something wrong with
power box
A3
Air Pump in cooling mode
A1
Unplug system. After air pump has
cooled, insert plug and press air jets
button to activate
A2
Wait for 10 Minutes and restart
A3
Call CleverSpa
®
Aftersales if does not reset
A1
Temperature is set too low
A2
Dirty filter cartridge
A3
Improper water levels
A4
Heating element failure
A1
Set to a higher temperature (20-42°C)
than current water temperature
A2
Clean/replace filter cartridge
A3
Add water to specified levels
A4
Call CleverSpa
®
Aftersales if does not reset
A1
Dirty filter cartridge
A2
Something wrong
with power box
A1
Clean/replace filter cartridge
A2
Call CleverSpa
®
Aftersales if it does not reset
A3
Ask a professional electrician to check
household electrical supply
is functioning correctly
A1
Insufficient filtering time
A2
Dirty filter cartridge
A3
Improper water maintenance
A1
Increase filtration time
A2
Clean/replace filter cartridge
A3
Refer to chemical
manufacturer’s instructions
A1
CleverSpa
®
is torn or punctured
A1
Use repair patch provided
SOME TIPS TO HELP YOU TO DIAGNOSE AND RECTIFY COMMON SOURCES OF TROUBLE:
CONTROL PANEL ERROR CODES
Air jet system
is not operating
Heating system
does not operate
Filtering system
does not operate /
Rattling noise when
switching filter on
CleverSpa
®
leakage
Water not clean
A1
Residual water in the CleverSpa
®
will continue to be heated
by residual temperature
A2
Water inlet through filter system
may be blocked
A1
Unplug from mains and wait.
Temperature will start to reduce
and return to normal
A2
Clean the inlet
A3
Call CleverSpa
®
Aftersales if does not reset
Display temperature
is higher than 42
o
C,
after stopping
heating function
CORRECT DISPOSAL OF THIS PRODUCT
This marking indicates that this product should not be disposed with other household waste throughout the EU. To prevent possible
harm to the environment, or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse
of material resources. To return your used device, please use the return and collection systems or contact the retailer where the
product was purchased. They can take this product for environmental safe recycling.
TROUBLESHOOTING
Code Cause
Solution
FC
When filtration system has worked for approx.
168 hours,
‘FC’
will appear on display with a warning
tone. Red light will still be lit on filter, pump will
not be operational. Heating system will not
work, and red light will be out on heater.
SL/HL
Temperature Issue
SH
Water Temperature Sensor Issue
Check filter and change if necessary.
Once done, press filter again.
‘FC’
error
code will disappear, and warning tone
will stop. Water temperature will be
displayed, all functions will return
to normal.
Contact CleverSpa
®
Aftersales
on
+44 (0) 151 318 6163
or visit:
clevercompany.com
Contact CleverSpa
®
Aftersales
on
+44 (0) 151 318 6163
or visit:
clevercompany.com
