Troubleshooting
Problems and Possible Solutions 7 - 11
7
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%.
I have plugged a
device into the powered USB port
in
order to charge it, but
the device is not
charging
.
The port is not powered on.
Toggle power to the port using the
Fn + power
button
combination
.
This function may not work with certain external USB compliant devices (check
your device’s documentation).
If this is the case,
power the computer on and
connect the external USB device
in order to charge it.
Note
that this function is designed to help
charge USB compliant devices
, but
is
not designed to allow their operation
.
The
Wireless LAN/Bluetooth
modules
cannot be detected.
The modules are off as the computer is in
Airplane Mode
.
Check the LED
indicator
to see if it is in
Airplane Mode
Fn + F11
key combination to toggle
Airplane Mode
on/off (see
).
The
PC Camera
module cannot be
detected.
The module is off.
Press the
Fn + F10
key combination in order to enable the
module (see
“Function Keys & Visual Indicators” on page 1 - 22
). Run the
camera application to view the camera picture.
The
Wireless LAN/Bluetooth
modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in
“Intel® Optane™ Setup Procedure” on page 6 - 22
and/or
“Fingerprint Reader Module” on page 6 - 35
).
Problem
Possible Cause - Solution
Summary of Contents for P6x0Hx
Page 1: ...V17 6 00 ...
Page 2: ......
Page 20: ...XVIII Preface ...
Page 36: ...XXXIV Preface ...
Page 84: ...Quick Start Guide 1 48 1 ...
Page 128: ...Power Management 3 26 3 ...
Page 240: ...Modules 6 82 6 ...
Page 260: ...Troubleshooting 7 20 7 ...
Page 310: ...Control Center Flexikey B 46 B ...
Page 368: ...Specifications D 6 D ...