Clevo PD50PNN, Service Manual

Page 1: ...Preface I Preface Notebook Computer PD50PNT PD50PNN PD50PNR Service Manual ...

Page 2: ...ole or in part be reproduced translated transmitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publica tion except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered trademarks of their respective companies They are mentioned for iden...

Page 3: ...mation for servicing and or upgrading components of the PD50PNT PD50PNN PD50PNR series notebook PC The following information is included Chapter 1 Introduction provides general information about the location of system elements and their specifications Chapter 2 Disassembly provides step by step instructions for disassembling parts and subsystems and how to upgrade elements of the system Appendix A...

Page 4: ...ng 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product is intended to be supplied by a Listed Power Unit as follows AC Input of 100 240V 50 60Hz DC Output of 20V 11 5A 230 Wat...

Page 5: ... down properly and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or mois ture may affect t...

Page 6: ...rpose If you do not have access to a compatible outlet have a qualified electrician install one When you want to unplug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplie...

Page 7: ...ur hands or metal objects Battery Guidelines The following can also apply to any backup batteries you may have If you do not use the battery for an extended period then remove the battery from the computer for storage Before removing the battery for storage charge it to 60 70 Check stored batteries at least every 3 months and charge them to 60 70 Battery Disposal The product that you have purchase...

Page 8: ...ing the bat tery will be locked to not power the system until first connected to the AC DC adapter and initially set up as below Attach the AC DC adapter cord to the DC In jack on the rear of the computer then plug the AC power cord into an outlet and connect the AC power cord to the AC DC adapter The battery will now be unlocked 6 Use one hand to raise the lid LCD to a comfortable viewing angle d...

Page 9: ... 2 SSD Module 2 15 Removing the Wireless LAN Module 2 17 Wireless LAN Combo Module Cables 2 18 Removing the Hinge Cover 2 19 Removing the CCD 2 20 Part Lists A 1 Part List Illustration Location A 2 Top A 3 Bottom A 4 Main Board A 5 LCD PD50PNT PD50PNN PD50PNR A 6 LCD PD50PNT D PD50PNN D PD50PNR D A 7 LCD PD50PNT G PD50PNN G PD50PNR G A 8 Schematic Diagrams B 1 System Block Diagram B 2 Processor 1 ...

Page 10: ... TBT Retimer 2 2 B 47 TPS65987D B 48 Card Reader B 49 PS8802 B 50 PD Controller IT8851 B 51 LAN RTL8111H B 52 EC ITE5570 B 53 M 2 PCIE Gen4 SSD B 54 M 2 WLAN BT B 55 TPM Screw B 56 Per Key LED KB B 57 NB Connector B 58 Backlight KB B 59 Card Connector B 60 5V 5VS 3 3V 3 3VS B 61 VDD3 VDD5 B 62 3 3VA NV3V3 B 63 MP2964 Controller B 64 VCore Output Stage B 65 VCCGT B 66 DDR 1 2V 0 6VS B 67 VCCIN AUX ...

Page 11: ...l is shipped with the computer Operating systems e g Windows 10 etc have their own manuals as do application softwares e g word processing and database programs If you have questions about those programs you should consult those manuals The PD50PNT PD50PNN PD50PNR series notebook is designed to be upgradeable See Disassembly on page 2 1 for a detailed description of the upgrade procedures for each...

Page 12: ...e for systems with NVIDIA G SYNC Technology only BIOS 256Mb SPI Flash ROM INSYDE BIOS Memory Dual Channel DDR4 Two 260 Pin SO DIMM Sockets Supporting up to 3200MHz DDR4 Memory Memory Expandable from 8GB minimum up to 64GB maximum Compatible with 8GB 16GB or 32GB Modules The real memory operating frequency depends on the FSB of the processor Security Security Kensington Type Lock Slot BIOS Password...

Page 13: ...ireless LAN Bluetooth Factory Option Killer Dual Band Wi Fi 6E AX1690i 2x2 AX Wireless LAN Bluetooth Interface Two USB 3 2 Gen 1 Type A Ports Including one AC DC Powered USB Port One DisplayPort 1 4 over USB 3 2 Gen 2 Type C Port The maximum amount of current supplied by USB Type C ports is 500mA USB 2 0 900mA USB3 2 One Thunderbolt 4 Port The power output of the Thunderbolt 4 port is 5V 3A One Mi...

Page 14: ...on External Locator Top View with LCD Panel Open Figure 1 Top View 1 Webcam 2 Camera LED When the PC camera is in use the LED will be illuminated 3 Built In Array Microphone 4 Display 5 Power Button 6 Keyboard 7 Fingerprint Sensor Optional 8 Touchpad Buttons 2 1 8 6 5 4 3 3 7 ...

Page 15: ... Introduction External Locator Front Right Side Views Figure 2 Front View 1 LED Indicators Figure 3 Right Side View 1 MicroSD Card Reader 2 DisplayPort 1 4 over USB 3 2 Gen 2 Type C Port 3 RJ 45 LAN Jack 4 Vent 5 Speaker FRONT VIEW 1 RIGHT SIDE VIEW 1 2 3 4 5 ...

Page 16: ...2 USB 3 2 Gen 1 Type A Port 3 Powered USB 3 2 Gen 1 Type A Port 4 2 In 1 Audio Jack Headphone and Microphone 5 2 In 1 Audio Jack Microphone and S PDIF Optical 6 Speaker LEFT SIDE VIEW 1 2 3 4 5 6 Figure 5 Rear View 1 Vent 2 DC In Jack 3 Thunderbolt 4 Port 4 HDMI Out Port 5 Mini DisplayPort 1 4 6 Security Lock Slot REAR VIEW 1 1 2 3 4 5 6 ...

Page 17: ...iew 1 7 1 Introduction External Locator Bottom View Figure 6 Bottom View 1 Vent 2 RJ 45 LAN Jack 3 Speakers Overheating To prevent your com puter from overhea ting make sure no thing blocks any vent while the computer is in use 1 2 3 3 1 1 ...

Page 18: ...Introduction 1 8 Mainboard Overview Top Key Parts 1 Introduction Mainboard Overview Top Key Parts Figure 7 Mainboard Top Key Parts ...

Page 19: ... KBC ITE IT5570 4 Memory Slots DDR4 SO DIMM 5 Mini Card Connector M 2 PCIE SSD Module 6 Mini Card Connector M 2 PCIE SSD Module 7 Mini Card Connector WLAN Module Introduction Mainboard Overview Bottom Key Parts 1 9 1 Introduction Mainboard Overview Bottom Key Parts ...

Page 20: ... Top Connectors 1 Introduction Mainboard Overview Top Connectors Figure 9 Mainboard Top Connectors 1 Per Key Connector 2 Keyboard Cable Connector 3 Keyboard LED Connector 4 Card Reader 5 Type C Connector 6 LAN Board Connector 6 1 3 4 2 5 ...

Page 21: ...nboard Overview Bottom Connectors Figure 10 Mainboard Bottom Connectors 1 DC In Jack 2 Thunderbolt 4 Port 3 HDMI Out Port 4 Mini DisplayPort 1 4 5 Panel Connector 6 Audio Board Connector 7 Fan Connector 8 Battery Cable Connector 9 RTC Battery Connector 11 1 2 4 3 5 6 7 7 8 9 ...

Page 22: ...Introduction 1 12 1 Introduction ...

Page 23: ...under the figure will give a synopsis of the sequence of procedures involved in the disassembly procedure A box with a lists the relevant parts you will have after the disassembly process is complete Note The parts listed will be for the dis assembly procedure listed ONLY and not any previous disassembly step s required Refer to the part list for the previ ous disassembly procedure The amount of s...

Page 24: ...cing the connec tion make sure the connector is oriented in the same way The pin1 side is usually not indicated Pressure sockets for multi wire connectors To release this connector type grasp it at its head and gently rock it from side to side as you pull it out Do not pull on the wires themselves When replacing the connection do not try to force it The socket only fits one way Pressure sockets fo...

Page 25: ...the computer When handling a printed circuit board do not use gloves or other materials which allow static electricity buildup We suggest that you use an anti static wrist strap instead 8 Beware of corrosion As you perform your job avoid touching any connector leads Even the cleanest hands produce oils which can attract corrosive elements 9 Keep your work environment clean Tobacco smoke dust or ot...

Page 26: ... keyboard page 2 9 To remove the Heatsink 1 Remove the battery page 2 5 2 Remove the heatsink page 2 10 3 Install the heatsink page 2 12 To remove the System Memory 1 Remove the battery page 2 5 2 Remove the system memory page 2 14 To remove the M 2 SSD 1 Remove the battery page 2 5 2 Remove the M 2 SSD page 2 15 To remove the Wireless LAN Module 1 Remove the battery page 2 5 2 Remove the WLAN pag...

Page 27: ... the bottom case up in the direction of the arrow at point Figure 1b 4 Remove the bottom case 5 The battery will be visible at point on the computer Figure 1c 1 16 17 18 19 17 20 Figure 1 Battery Removal a Remove the screws b Lift the bottom case c Locate the battery 2 a b c 1 17 18 7 8 9 11 12 10 4 5 6 3 20 17 13 14 15 16 19 17 Bottom Case 16 Screws ...

Page 28: ...ttery off the computer at point as shown Figure 2e 8 Reverse the process to install a new battery do not forget to replace all the screws and bottom cover 21 22 24 25 26 Figure 2 Battery Removal cont d d Disconnect the cable and remove the screws e Lift the battery off the computer e 25 21 22 23 25 d 24 26 25 Battery 3 Screws ...

Page 29: ...ive mylar out to release the keyboard Figure 3a 3 Open it up with the LCD on a flat surface before pressing at point to release the keyboard module use the spe cial eject stick to do this while releasing the keyboard in the direction of the arrow as shown Figure 3b 1 2 3 4 5 a 3 1 5 4 b 2 2 4 Eject Stick Figure 3 Keyboard Removal a Remove the adhesive mylar from the keyboard b Use a special eject ...

Page 30: ...ibbon cable from the locking collar socket by using a flat head screwdriver to pry the locking collar pins away from the base Figure 4c 5 Carefully lift the keyboard off the computer Figure 4d 6 7 7 8 6 c d 6 7 8 6 8 7 6 Keyboard Figure 4 Keyboard Removal cont d c Lift the keyboard up and disconnect the keyboard ribbon cable from the locking collar socket d Remove the keyboard ...

Page 31: ...4 Make sure to press the keyboard downward in the indicated area as shown to ensure that it sticks to the adhe sive mylar Figure 5d Apply pressure atleast 2kg for 10 seconds 1 2 3 4 5 6 7 a 3 1 5 6 b 2 c 4 4 5 d 7 6 Keyboard Figure 5 Keyboard Installation a Install the adhesive my lar b Remove the mylar cov er c Connect the keyboard ribbon cable to the lock ing collar socket and in sert the keyboa...

Page 32: ...er the heatsink up Figure 6b 4 Wipe clean the thermal grease from the heatsink as shown Figure 6c 5 Remove the VGA metal pad mylar make sure that the heatsink surface is clean of any residue using alcohol and tape Figure 6d A B 1 12 11 1 13 14 a 3 1 5 b 2 Note Loosen the screws in the reverse order 12 11 10 9 8 7 6 5 4 3 2 1 as indicated 6 4 8 7 13 11 13 9 12 A B 10 c 14 d 13 Heat Sink Unit 12 Scr...

Page 33: ...U is properly clean of the thermal grease and metal pad 8 Remove the absorber pad and mylar pad from the VGA Figure 7g Make sure that the VGA is also prop erly clean of the thermal grease and metal pad 15 16 17 18 19 e f 17 16 18 19 g 15 15 16 Metal Pad 18 Absorber Pad 19 Mylar Pad Figure 7 Heatsink Removal cont d e Wipe clean the thermal grease residue f Remove the mylar and metal pad off the com...

Page 34: ...ad Figure 8c 4 Place the grease mylar pad in the heatsink and apply the thermal grease in the area as shown Figure 8d 5 Remove the grease mylar pad Figure 8e 1 2 1 3 4 5 6 5 a d 2 b 6 6 6 6 c e 1 3 4 5 5 Figure 8 Heatsink Installation a Place the grease mylar pad and apply thermal grease b Remove the grease my lar pad and replace it with VGA mylar pad c Replace the absorber pad d Place the grease ...

Page 35: ...ed and reconnect the cables Figure 9g 8 Replace the bottom cover and tighten the screws page 2 5 7 8 A 1 12 B C 4 2 3 1 5 6 7 8 11 9 10 12 f g Note Tighten the screws in the order 1 2 3 4 5 6 7 8 9 10 11 12 as indicated 7 8 B C A 7 VGA Metal Pad 8 CPU Metal Pad A Heat Sink 12 Screws Figure 9 Heatsink Installation cont d f Place the VGA metal pad and CPU metal pad accordingly g Insert the heat sink...

Page 36: ...nd module if necessary 5 Insert a new module holding it at about a 30 angle and fit the connectors firmly into the memory slot 6 The module will only fit one way as defined by its pin alignment Make sure the module is seated as far into the slot as it will go DO NOT FORCE IT it should fit without much pressure 7 Press the module in and down towards the mainboard until the slot levers click into pl...

Page 37: ...igure 11b 4 The M 2 SSD module Figure 11c will pop up and you can remove it from the computer 5 Reverse the process to install a new module do not forget to replace the screws and thermal pad 1 2 3 b c a 2 1 3 SATA PCIE SSD 3 Thermal Pad Make sure to place the thermal pad s adhesive side down on the module s surface as illustrated 3 M2 SSD Module 1 Screw Figure 11 M 2 SSD 1 Module Removal a Locate...

Page 38: ...The M 2 SSD module Figure 12c will pop up and you can remove it from the computer 5 Reverse the process to install a new module do not forget to replace the screws and thermal pad 1 2 3 b c a 2 1 3 PCIE SSD 3 Thermal Pad Make sure to place the thermal pad s adhesive side down on the module s surface as illustrated 3 M2 SSD Module 1 Screw Figure 12 M 2 SSD 2 Module Removal a Locate the M 2 SSD b Re...

Page 39: ...d Figure 13a 3 Carefully disconnect the cables and then remove the screw Figure 13b 4 The Wireless LAN module Figure 13c will pop up and you can remove it from the computer 1 2 3 4 5 b c a 5 1 5 2 3 4 5 Wireless LAN Module 1 Screw Figure 13 Wireless LAN Module Removal a Locate the WLAN b Disconnect the cables and remove the screw c The WLAN module will pop up Note Make sure you reconnect the anten...

Page 40: ...ot labelled The cables covers each cable will have either a black or transparent cable cover are color coded for identification as outlined in the table below Cable 1 is usually connected to antenna 1 on the module and cable 2 to antenna 2 Module Type Antenna Type Cable Color Cable Cover Type WLAN WLAN Bluetooth Combo WL 1 Black Transparent WL 2 Black White ...

Page 41: ...e cover will be visible at point 3 Remove the screw Figure 14a 4 Slide the hinge cover out to a short distance Figure 14b 5 Carefully lift the hinge cover upward by 10 20 degrees as shown to remove it from the computer 1 2 3 4 a 1 2 4 1 2 4 3 b 3 3 Hinge Cover 1 Screw Figure 14 Hinge Cover Removal a Remove the screw b Slide the hinge cover out to remove it ...

Page 42: ...top case up forming a 130 degree angle 3 Carefully run your fingers around the inner frame of the LCD mylar to lift at points as indicated by the arrows Figure 15a 4 Remove the LCD front cover Figure 15b 1 4 5 b a 5 2 1 4 3 5 LCD Front Cover Figure 15 CCD Removal a Carefully release the in ner frame of the LCD panel at the points indi cated by the arrows b Remove the LCD front mylar ...

Page 43: ...ng a flat head screwdriver to pry the locking collar pins away from the base Figure 16c 6 Remove the CCD module Figure 16d 7 Reverse the process to install a new CCD module 6 7 8 d c 8 6 7 8 CCD Module Figure 16 CCD Removal cont d c Disconnect the cable from the locking collar socket d Remove the CCD mod ule ...