Troubleshooting
7 - 12 Problems and Possible Solutions
7
The
Wireless LAN/Bluetooth
modules
cannot be detected.
The modules are off as the computer is in
Airplane Mode
.
Go to the
Charms
Bar
and select
Settings
and then click the WiFi icon (Airplane mode should be
Off).
The
PC Camera
module cannot be
detected.
The module is off.
Press the
Fn + F10
key combination in order to enable the
module (see
“Function/Hot Key Indicators” on page 1 - 11
). Run the camera
application to view the camera picture.
The
Wireless LAN/Bluetooth
modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in
“Modules & Options” on page 6 - 1
).
A file cannot be copied to/from a
connected
Bluetooth
device.
The transfer of data between the computer and a Bluetooth enabled device is
supported
in one direction only (simultaneous data transfer is not
supported)
. If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
No sound
can be heard through an
HDMI
connected display.
You have not configured the HDMI audio output
. See
.
The
fingerprint reader has problems
scanning fingers.
When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger.
Make sure your fingers are clean and dry when
attempting to scan them on the sensor for detection.
Problem
Possible Cause - Solution
Summary of Contents for X170SM-G
Page 1: ...V20 1 00 ...
Page 2: ......
Page 20: ...XVIII Preface ...
Page 66: ...Quick Start Guide 1 34 1 ...
Page 124: ...Drivers Utilities 4 14 4 ...
Page 252: ...Troubleshooting 7 18 7 ...
Page 258: ...Interface Ports Jacks A 6 A ...
Page 320: ...Video Driver Controls C 34 C ...