Clevo X170SM-G, Manual

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Page 3: ...cation This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered t...

Page 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Page 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Page 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Page 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Page 8: ...lephone line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This pr...

Page 9: ...ind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or mois ture may affect the...

Page 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all programs Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appro...

Page 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Page 12: ...lug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power sup plies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Page 13: ...welling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries Do not use polymer batteries in high ambient tempera ture environments and do not store unused batteries for extended periods If you are working in areas of low temperature use the AC DC adapter to power the computer See also the general battery...

Page 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Page 15: ...me computer models in this series come supplied with a light blue cleaning cloth To clean the computer case with this cloth follow the instructions below 1 Power off the computer and peripherals 2 Disconnect the AC DC adapter from the computer 3 Use a little water to dampen the cloth slightly 4 Clean the computer case with the cloth 5 Dry the computer with a dry cloth or allow it time to dry befor...

Page 16: ...pters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your papers are handy Power Off Before Traveling Make ...

Page 17: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Page 18: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 19: ...e following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated log...

Page 20: ...XVIII Preface ...

Page 21: ...r Care and Operation VII Servicing IX Power Safety X Polymer Battery Precautions XI General Battery Precautions XII Cleaning XIII Cleaning Instructions XIII Travel Considerations XIV Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Non Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 Model Differences 1 3 System Startup 1 4 ...

Page 22: ...n Hot Key Indicators 1 11 Control Center 1 12 Flexikey Application 1 13 Front Rear Views 1 14 AC DC Adapter Stand 1 16 Right View 1 17 Left View 1 18 Bottom View 1 20 Windows 10 Start Menu 1 21 Right Clicking the Windows Logo In Start Menu 1 22 Windows 10 Control Panel 1 24 Settings 1 25 Windows 10 Taskbar 1 26 Action Center 1 27 Video Features 1 28 Power Options 1 32 ...

Page 23: ...nel 2 5 Mouse Touchpad Devices 2 7 Realtek Audio Console 2 14 Realtek Audio Console Main 2 15 Realtek Audio Console Speakers 2 16 Realtek Audio Console Microphone 2 17 Realtek Audio Console Device Advanced Settings 2 18 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapters 3 2 Adapter Notes 3 3 Battery 3 3 Turning On the Computer 3 4 Shutting the Computer Down 3 5 ...

Page 24: ...Menu Power Controls 3 14 Battery Information 3 17 Battery Power 3 17 Power Slider Settings 3 18 Conserving Battery Power 3 19 Battery Life 3 20 New Battery 3 20 Recharging the Battery with the AC DC Adapters 3 21 Proper handling of the Battery Pack 3 21 Battery FAQ 3 22 Removing the Battery 3 25 Inserting the Battery 3 26 Drivers Utilities What to Install 4 1 ...

Page 25: ...age 4 6 New Hardware Found 4 6 Driver Installation Procedure 4 7 Chipset 4 7 Serial IO 4 7 NVIDIA Video VGA 4 8 NVIDIA Apps 4 8 LAN 4 8 Card Reader 4 9 Intel HID Filter Driver 4 9 Control Center 4 9 MEI Driver 4 9 Intel Dynamic Platform Driver 4 10 Thunderbolt Driver 4 10 ANX Driver 4 10 Creative Sound Blaster Atlas Audio 4 10 Audio 4 11 Optional Drivers 4 13 ...

Page 26: ...Screen Options 5 6 Boot Manager 5 7 Boot From File File Explorer 5 8 Administer Secure Boot 5 9 Setup Utility Main Menu 5 11 Setup Utility Advanced Menu 5 13 Setup Utility Security Menu 5 19 Setup Utility Boot Menu 5 22 Setup Utility Exit Menu 5 24 Modules Options Overview 6 1 SATA Mode Setup Optane RAID or AHCI 6 2 AHCI Mode 6 2 Intel Optane 6 2 RAID 6 2 ...

Page 27: ...tion in Windows 10 6 18 Bluetooth WLAN Combo Module 6 21 Intel Killer Bluetooth Combo Driver Installation 6 22 Bluetooth Configuration in Windows 6 23 To Make your Computer Discoverable to Bluetooth Devices 6 26 Killer Control Center 6 27 Overview 6 28 Prioritization Engine 6 29 Intelligence Engine 6 30 Wifi Analyzer 6 31 GameFast 6 32 xTend 6 33 Settings 6 34 Fingerprint Reader Module 6 35 Finger...

Page 28: ...tane Memory Storage Management 6 43 Intel Optane Memory Storage Management for RAID Systems 6 46 Intel Rapid Storage Technology for RAID Systems 6 55 RAID Volume Data Verification and Repair 6 57 Replacing and Reverting Recovery and Master Volumes 6 57 Intel Rapid Storage Technology for Optane Systems 6 60 Enabling Intel Optane 6 61 Disabling Intel Optane 6 64 Sound Blaster Audio 6 66 Sound Blaste...

Page 29: ... TPM Management in Windows 6 83 TPM Actions 6 85 Troubleshooting Overview 7 1 Basic Hints and Tips 7 2 Backup and General Maintenance 7 3 Viruses 7 4 Upgrading and Adding New Hardware Software 7 5 Problems and Possible Solutions 7 7 Intel Optane Notes 7 16 Super X Fi Headphone Holography Notes 7 17 Interface Ports Jacks Overview A 1 Ports and Jacks A 2 ...

Page 30: ...ar B 13 Flexikey Application B 14 Profiles B 14 Keyboard Macro and Mouse Macro Settings B 15 Enabling or Disabling Flexikey B 15 Keyboard Macro B 16 Mouse Macro B 17 Keyboard Macro Express Key B 18 Keyboard Macro Express Text B 22 Keyboard Macro Disable B 24 Mouse Macro Express Key B 25 Mouse Macro Express Text B 26 Mouse Macro Disable B 27 Statistics B 28 ...

Page 31: ...ys Using Project C 6 Configuring an External Display In Windows C 7 HDMI Audio Configuration C 9 Wireless Display C 12 Wireless Display Configuration C 13 NVIDIA Control Panel C 15 Manage 3D Settings C 18 Change Resolution C 19 Display Devices NVIDIA CP C 20 Configuring an External Display NVIDIA C 22 HDCP Status C 26 Adjust Video Settings C 27 Configure Surround PhysX C 28 Set Digital Audio C 31 ...

Page 32: ...2 BIOS D 2 Audio D 2 Keyboard Pointing Device D 2 Indicators D 2 Interface D 2 Card Reader D 3 Slots D 3 Communication D 3 Operating System D 3 Features Depends on Model Type D 3 Security D 3 Power Management D 3 Power D 4 Environmental Spec D 4 Physical Dimensions Weight D 4 ...

Page 33: ...stallation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 7 A quick guide to the computer s PC Camera Wireless LAN Combo Bluetooth WLAN TPM security and Intel modules some of which may be optional depending on your purchase config uration C...

Page 34: ...cumentation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interfac...

Page 35: ...ou are installing new system software or are re configuring your computer for a different system you will need to install the drivers listed in Drivers Utilities on page 4 1 Drivers are programs which act as an interface between the com puter and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed You will be unable to use most a...

Page 36: ... cords into an outlet and con nect the AC power cords to the AC DC adapters in the adapter stand and the battery will now be unlocked 3 Use one hand to raise the lid LCD to a comfortable viewing angle do not exceed 130 degrees use the other hand to support the base of the computer Note Never lift the computer by the lid LCD 4 Press the power button on the top of the computer for about 2 3 seconds ...

Page 37: ...is not the case or where you are re configuring your computer for a different system you will find the Windows 10 64 bit operating system is supported Windows OS Note that the information included on the following pages is for Windows 10 only In order to run Windows 10 64 bit your computer requires a minimum 8GB of system memory RAM ...

Page 38: ...Clickpad and Buttons has a valid operational area indicated within the dot ted lines below 4 6 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Air plane Mode if you are using the computer aboard aircraft Use Fn F11 Airplane ...

Page 39: ...1 1 LED Indicators Icon Color Description Orange AC DC Power is Plugged In Blinking Orange The Powered USB Port is On see USB Ports on page 1 17 Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Blinking Orange The Battery has Reached Critically Low Power Status Green The Battery is Fully Charged Green Storage Device Activity ...

Page 40: ... want to make a change you can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Num Lk Key Windows Logo Key Menu Application Key Numerical Keypad Caps Lock Key Fn Key Special Characters Some software applications allow th...

Page 41: ...ombination outlined in the table below In addition press Fn plus the key to launch the keyboard backlight application to configure the settings Table 1 2 Main Keyboard LEDs for Illuminated Colored Keyboards Only Main Keyboard Colored LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backl...

Page 42: ... Description Tap Winkey Toggle the Start menu A Open the Action Center B Select the Taskbar Notification Area D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to right Menu Application Keyboard Shortcut When the Desktop app is running you can use the Menu Application key on the key board to display the context men...

Page 43: ... Toggle Fn Airplane Mode Toggle Fn Turn LCD Backlight Off Press a key to or use TouchPad to turn on Fn Sleep Toggle Fn Mute Toggle Number Lock Toggle Fn Volume Decrease Increase Fn Scroll Lock Toggle Fn Change Display Configuration Caps Lock Toggle Fn Control Center Toggle Fn Flexikey Enable Disable Fn Power Button Powered USB 3 0 Port Power Toggle Note It is recommended that you use Maximum fan s...

Page 44: ...enter from the Windows Start menu or use the Fn Esc key combination or double click the icon in the notification area of the taskbar The Control Center provides quick access to Power Modes Fan settings and LED Keyboard configuration see Appendix B Figure 1 4 Control Center ...

Page 45: ...ations to create text macros and to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc Click Flexikey in the Control Center or Start menu to launch the application see Appendix B for full details Figure 1 5 Flexikey Application Windows Key Fn P Keys Note that you can assign actions to any keyboard key except the Win dows key Fn and...

Page 46: ...event your comput er from overheating make sure nothing blocks the vent s fan in take s while the comput er is in use 3 6 4 5 Mini DisplayPort Cables When using cables connected to the Mini DisplayPort try to make sure that the ca bles are not bent excessively as bending the cables may cause signal problems 3 5 7 8 8 1 2 2 Light Bar This system features an LED light bar and this can be configured ...

Page 47: ...em problems make sure you do not simply pull the cable out from the Thunderbolt port The hardware must be ejected safely 1 Go to the notification area of the taskbar in and click on the Safely Remove Hardware and Eject Media icon 2 Click on Eject Thunderbolt Device Name 3 When you see the Safe to Remove Hardware message you can remove the cable after about 20 seconds to make sure that it is safe t...

Page 48: ...ly the AC DC adapters that come with your computer The wrong type of AC DC adapter will damage the computer and its components The AC DC adapters can be stored in the stand supplied but can only be orientated one way as indicated in pic ture below Insert the adapters with the open end for the power cord facing the 280W logo Figure 1 7 AC DC Adapters in Stand ...

Page 49: ... plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with certain de vices Toggle power to this port by using Fn power button USB Ports USB 3 2 Gen 2 ports are capable of 10Gbps SuperSpeed USB 10Gbps and USB 3 2 Gen 2x2 ports have a throughput of 20 Gbps SuperSpeed USB 20Gbps There are three USB 3 2 Gen 2 Type A ports on this computer model incl...

Page 50: ...ltiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC USB Ports USB 3 2 Gen 2 ports are capable of 10Gbps SuperSpeed USB 10Gbps and USB 3 2 Gen 2x2 ports have a throughput of 20 Gbps SuperSpeed USB 20Gbps There are three USB 3 2 Gen 2 Type A ports on this computer model including the powered USB port In addition there is a Type C USB 3 2 Gen 2 2 port capable of 20Gbps SuperSpeed and 1 DisplayPor...

Page 51: ...log Which device did you plug in box will pop up 2 Select the appropriate device from the drop down menu according to the device plugged in e g Headset and then click OK to save the setting Super X Fi Headphone Holography Notes This system features Super X Fi headphone holography uses computer audio technology to capture the listening experience of a high end multi speaker system in your headphone...

Page 52: ...f you need to replace re move the SSD HDD RAM etc for any reason please contact your distributor supplier for further informa tion 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges 2 3 4 Overheating To prevent your comput er from overheating ...

Page 53: ...art Menu will contain a number of apps and many more will be installed as you add more applications etc Not all of these apps may fit on the screen so you can use the scroll bar to move up and down the screen Figure 1 11 Windows Start Menu Windows Screens Note that the Windows screens on the following pag es are included as a basic guide and introduction to navi gating around Windows 10 However no...

Page 54: ...Menu icon or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Apps and Features Power Options Task Manager Search File Explorer Device Manager Computer Management and Network Connections etc Figure 1 12 Right Click Windows Logo in Start Menu Right Click Icon ...

Page 55: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 13 Pin to Start Unpin from Start ...

Page 56: ...pen the Control Panel The Control Panel can be accessed in a number of ways in Windows 10 Figure 1 14 Windows 10 Control Panel Access Select Control Panel under the Windows System item in the Start Menu Type Control Panel into the Search box in the taskbar and click on the icon when it pops up You can pin the Control Panel tile to Start or task bar ...

Page 57: ...e Start Menu and also as an app gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Apps Accounts Time language Gaming Ease of Access Privacy and Update security Figure 1 15 Settings ...

Page 58: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 16 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 23 Taskbar Taskbar Pinned Programs and Apps Notifi...

Page 59: ... of the screen click Expand to view the full pan el when you swipe in from the right or click the button in the notification tray This gives you access to com monly needed functions like Network All Settings Airplane Mode and Project etc The Action Center also contains a Brightness slider when expanded Figure 1 17 Action Center ...

Page 60: ...Displays using Project 1 Attach your display to the appropriate port and turn it on 2 Press the P or Fn F7 key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Configuring Ex...

Page 61: ...Settings 2 Adjust the settings for Brightness and color Scale and layout Resolution and Orientation from the menus 3 When and external display is attached you can arrange the display configuration from the Multiple Displays menu and arrange the configuration from Select and rearrange displays 4 Click Apply to save any changes made Figure 1 18 Display Settings ...

Page 62: ...ures Quick Start Guide 1 To access the NVIDIA Control Panel 1 Access the NVIDIA Control Panel from the Start menu in Windows or right click the desktop and select NVIDIA Control Panel Figure 1 19 NVIDIA Control Panel ...

Page 63: ...ngs 1 Windows 10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Display Settings 3 Adjust the Display Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above Figure 1 20 Display Resolution ...

Page 64: ... or Restart you can also add Hibernate Sleep to the menu see page 1 33 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 21 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Page 65: ...e a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Menu 1 Go to the Power Options Hardware and Sound control panel or go to Windows Settings Power sleep Additional power settings 2 Click Choose what the power buttons ...

Page 66: ...Quick Start Guide 1 34 1 ...

Page 67: ...2 1 2 Chapter 2 Features Components Overview Read this chapter to learn more about the following main features and components of the computer Solid State Drive Multi in 1 Card Reader Touchpad and Buttons Mouse Realtek Audio Console ...

Page 68: ...tion information however you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any reason please con tact your distributor sup plier fo...

Page 69: ...isk s Make sure you install the Card Reader driver see Card Reader on page 4 9 Note Some of these cards require PC adapters that are usually supplied with the cards Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter Figure 2 1 Left View 1 Card Reader MMC MultiM...

Page 70: ...k and right button zone for a right click action Note that the Touchpad and Buttons valid operational area is that indicated within the red dotted lines below Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con trol ...

Page 71: ... Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2 3 Mouse ...

Page 72: ...Features Components 2 6 Mouse Properties Control Panel 2 Figure 2 4 Mouse Properties Control Panels ...

Page 73: ...onfigure the functions from the Mouse or Touchpad control panels in De vices in the Settings control panel as follows 1 Click the Settings item in the Start Menu or All Settings in the Action Center 2 Click Devices 3 Click Mouse or Touchpad Figure 2 5 Windows Settings Mouse Touchpad ...

Page 74: ... Components 2 8 Mouse Touchpad Devices 2 Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options Figure 2 6 Windows Settings Mouse ...

Page 75: ...he Touchpad by clicking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 2 7 Windows Settings Touchpad ...

Page 76: ...ad by ac cident by recognizing when your palm is resting on it or brushing its surface while you are typing Click in the check box to enable disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents objects and applica tions Figure 2 8 Windows Settings Touchpad Sensitivity Taps ...

Page 77: ... separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in or clos...

Page 78: ... The three finger and four finger swipes and taps can be configured for a number of different functions Select the appropriate function from the drop down menu Figure 2 11 Three Finger Gestures Swipes Taps Figure 2 12 Four Finger Gestures Swipes Taps ...

Page 79: ...ents Mouse Touchpad Devices 2 13 2 The following is an overview of some of the main gestures you can use with your Touchpad however these can be configured from the Touchpad menus Figure 2 13 Touchpad Gesture Examples ...

Page 80: ...lso be adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu see sidebar See also Super X Fi Headphone Holography Notes on page 7 17 Audio Driver Creative Sound Blaster Driver Make sure you install the Audio driver see page 4 11 and then in stall the Creative Sound Blaster driver see page 6 66 after installing all the system drivers as this driver is required...

Page 81: ...You can adjust the Speaker and Microphone levels by using the sliders in the Re altek Audio Console Main window Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 15 Realtek Audio Console Main ...

Page 82: ...Features Components 2 16 Realtek Audio Console 2 Realtek Audio Console Speakers Click Speakers to access controls for the format and speaker balance etc Figure 2 16 Realtek Audio Console Speakers ...

Page 83: ...2 Realtek Audio Console Microphone Click Microphone to access advanced controls for recording on the microphone Adjust the recording Main Volume level to around 60 to obtain the optimum re cording quality Figure 2 17 Realtek Audio Console Microphone ...

Page 84: ... 2 18 Realtek Audio Console 2 Realtek Audio Console Device Advanced Settings Device Advanced Settings allows for further configuration of the Connector Set tings Figure 2 18 Realtek Audio Console Device Advanced Settings ...

Page 85: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Page 86: ...locked to not power the system until first connected to the AC DC adapters and initially set up as below Attach the AC DC adapter cords to the DC In jacks on the rear of the computer then plug the AC power cords into an outlet and connect the AC power cords to the AC DC adapters in the adapter stand and the battery will now be unlocked 2 Raise the lid LCD to a comfortable viewing angle 3 Press the...

Page 87: ...tery powered mode 5 Although powered by a single adapter the battery will not charge 6 As the adapter is powered separately the battery will not be charged and the oper ating system will show the capacity unchanged 7 When the battery is low and the low battery beep sound is being played the sys tem will continue to do so and will not enter a power saving state Battery The battery allows you to use...

Page 88: ...ton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see y...

Page 89: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Figure 3 2 Shut Down Restart ...

Page 90: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 12 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Page 91: ...ly under DC battery power Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power p...

Page 92: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Page 93: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Page 94: ...e Power Buttons The power sleep button Fn F12 key combo and closed lid may be set to send the computer in to a power saving state Click Choose what the power buttons do on the left menu in Power Options to bring up the menu Figure 3 6 Power Options Define Power Buttons ...

Page 95: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 7 Power Options Define Power Buttons Shutdown Settings ...

Page 96: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Page 97: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Page 98: ...s The Settings item in the Start Menu or via the Action Center gives you access to a number of power settings control panels which enable you to quickly adjust power options Click System to access the menu including the power option settings Figure 3 9 Settings Figure 3 10 Settings ...

Page 99: ...evel and by clicking Battery usage by app you can see the current state of battery usage by application etc The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications Figure 3 11 Settings Battery Battery Saver ...

Page 100: ...16 Settings Menu Power Controls 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 12 Settings Power Sleep ...

Page 101: ...tery levels from power plan Change plan settings Change advanced power settings see Figure 3 4 on page 3 7 Click the battery icon in the notification area to see the current battery level and charge status you can also click Power sleep settings to access the Settings menu to quickly adjust power settings Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter...

Page 102: ...s Slightly Favors Performance Over Power Favors Performance Over Power Windows Features Throttled Screen Brightness Reduced Default Position Auto Enabled at 20 of Battery Capacity Battery Saver Note that some Win dows features and back ground applications may behave differently or may be blocked when the system is in Battery Saver mode check with Microsoft for details Table 3 2 Power Slider Settin...

Page 103: ...r Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel select the Control Pan el under the Windows System item in the Start Menu provides an easy point of...

Page 104: ...ging and unplugging the adapter to charge the battery Repeatedly plugging and unplugging the adapter may cause inaccuracies in the bat tery mechanics when displaying battery life and charge and this may result in a sys tem shutdown despite the battery meter displaying a sufficient remaining charge Ideally if the computer is being used under a heavy system load you should try to use the AC DC adapt...

Page 105: ...ny circumstances DO NOT expose the battery to fire or high temperatures it may explode DO NOT connect the metal terminals to each other Caution Danger of explosion if battery is incorrectly re placed Replace only with the same or equivalent type recommended by the manufacturer Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical ...

Page 106: ...e indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Adv...

Page 107: ...to Battery and click to expand the battery options 5 Choose the options below click Yes if a warning appears Low battery level 0 Critical battery level 1 Low battery action Do Nothing Reserve Battery Level 0 Figure 3 16 Power Options Advanced Settings Battery ...

Page 108: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 109: ...ch in the direction of the arrow and hold it in place 4 While holding the latch in place slide the battery out from point in the direction of the arrow 5 Remove the battery Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for an...

Page 110: ...tery as illustrated below and align the battery with the edges of the battery compartment 2 Insert it into the compartment in the direction of the arrow it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 3 18 Battery Insertion 1 2 1 2 ...

Page 111: ... the drivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers fo...

Page 112: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 ...

Page 113: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers ...

Page 114: ...river installation required Page 6 75 Control Center Page 4 9 Trusted Platform Module no driver installation required Page 6 81 MEI Driver Page 4 9 All drivers provided are for the Windows 10 64 bit operating system Note that you need to install both the WLAN Bluetooth drivers for the Intel WLAN Bluetooth Combo module Note The Killer Wireless LAN driver will be installed as part of the LAN driver ...

Page 115: ... browse to the executable file in the ap propriate driver folder Latest Updates After installing all the drivers make sure you enable Check for updates Settings Update security Check for updates and go to the Microsoft Store and click Downloads and updates Get updates to update all Apps etc See Windows Update on page 4 12 for instructions ...

Page 116: ... may need to click to expand the selection 4 Click Driver tab and click the Update Driver or Uninstall button and follow the on screen prompts User Account Control If a User Account Control prompt appears as part of the driver installation procedure click Continue or Allow and follow the installation procedure as direct ed Windows Security Message If you receive a Windows security message as part ...

Page 117: ...ext 3 Click the check box to accept the license and then click Next Next Next 4 Click Finish to restart the computer Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to press Drivers are always subject to upgrade and revision so the exact procedure for certain drivers may differ slig...

Page 118: ... Click AGREE AND CONTINUE button to accept the terms of the license agreement 3 Click Next 4 Click Close to complete the installation 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or app LAN Note If the computer enters a deep sleep mode during installation you will be prompted to plug in a network cable...

Page 119: ...indows Start menu Note The Killer Wireless LAN driver will be installed as part of the LAN driver installation process see Killler WLAN Combo Driver on page 6 17 Card Reader 1 Click 6 Install Cardreader Driver Yes 2 Click Finish Intel HID Filter Driver 1 Click 7 Install HID Filter Driver Yes 2 Click Next 3 Click Yes to accept the terms of the license agreement 4 Click Next 5 Click Finish to restar...

Page 120: ...omplete the installation Creative Sound Blaster Atlas Audio 1 Click 13 Install Creative Driver Yes 2 Click OK to restart the computer 3 Sound Blaster Atlas app will download but you will need to have a working internet con nection 4 Click the Start menu in Windows to access the Microsoft Store app tile under Explore 5 Click the Sign in icon and select Down loads and updates 6 Click Check for Updat...

Page 121: ...er you can click Pause all to pause the download queue 10 Click on Realtek Audio Console and click on the resume icon to download the driver 11 When installed the Realtek Audio Console will appear in the Windows Start menu After installing the audio driver the system will not re turn to the Drivers Installer screen To install the op tional drivers eject the Device Drivers Utilities User s Manual d...

Page 122: ...e latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the internet 1 Go to the Control Panel 2 Click Windows Update System and Security Security 3 Click Check for updates button 4 The computer will now check for updates you need to be connected to the internet 5 Click Install now button to begin checking for the updates 6 Click Install updates button to install ...

Page 123: ...ages indicated in Table 4 1 on page 4 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules ...

Page 124: ...Drivers Utilities 4 14 4 ...

Page 125: ...on could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative To enter BIOS turn on the computer and press F2 as the system Boots up BIOS Screens No...

Page 126: ...rating system and other software into instructions that the computer hardware understands manage basic features identify installed devices and subsystems e g port configuration BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to BIOS and Load Optimized Defaults press F9 BIOS Menus The menus shown in this section are for ref erence only Your c...

Page 127: ... After using the utility to update the BIOS or if the CPU has been changed you will need to press F2 at Boot to enter the BIOS and then press F9 to load the BIOS defaults and then press F10 to save and exit the settings After the system restarts you should press F2 to enter the BIOS again and reset the BIOS settings to your preferences and then save the final settings ...

Page 128: ... will not appear However you can still press F2 to enter the setup or F7 to choose the preferred boot device if you press the key immediately the system boots up To enter BIOS turn on the computer and press F2 as the system Boots up If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The BIOS main menu will appear To see the boot options p...

Page 129: ... with the Start Screen with 5 menu icons date and time information CPU temperature information and navigation and Help icons at the bottom of the screen You can use the Touchpad an attached mouse or the cursor arrow keys to navigate the menus and press Enter to access the submenu Figure 5 1 Insyde BIOS Start Screen ...

Page 130: ...ot From File Press Enter here or click Boot From File to select a file or device to Boot from Administer Secure Boot Press Enter here or click Administer Secure Boot to proceed with a Secure Boot process This will take you to the Secure Boot screen which allows you to manage secure boot settings Setup Utility Press Enter here or click Setup Utility to access the BIOS settings in the Setup Utility ...

Page 131: ...e in the order specified in the Boot Option Menu Press Enter to access the menu use the arrow keys to move up and down the menu and press Enter to select a device Figure 5 2 Boot Manager BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s act...

Page 132: ...rom File File Explorer If you need to boot from a file e g on a USB flash drive then access this menu and use the cursor keys to select the device or file you can press Enter to explore for a file on an attached device Figure 5 3 Boot From File File Explorer ...

Page 133: ...revents unauthorized operating systems and software from loading during the startup process You can select a trusted UEFI file to execute the BIOS make sure that you Enforce Secure Boot Erase all Secure Boot Settings or Restore the Factory Settings Figure 5 4 Administer Secure Boot ...

Page 134: ...ey Management database if required by accessing the advanced secure boot options for Platform Key PK Options Key Ex change Key KEK Options Allowed Signatures Database DB Options and For bidden Signatures Database DBX Options Figure 5 5 Administer Secure Boot Advanced Secure Boot Options ...

Page 135: ... Utilities Setup Utility Main Menu 5 11 5 Setup Utility Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of an SSD on the computer s SATA Ports Figure 5 6 Main Upper ...

Page 136: ... settings Some applications may also alter data files to reflect these changes System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision MAC Address This item contains information on the BIOS version network adapter address etc and is n...

Page 137: ...b menu here allows you to enable disable DDI Control Flexicharger GPU Performance Scaling VT d UEFI OS Fast Boot and Software Guard Exten sions Intel R Thunderbolt Configuration Advanced Menu You can enable disable the Intel R Thunderbolt port support from this menu Dis crete Thunderbolt TM Support Figure 5 8 Advanced Menu ...

Page 138: ... manager will request approval from the host and auto approval may be given based on the unique ID of the connect ing device With Secure Connect you can set a one time saved key only then the host will write a unique ID to a device to ensure only approved devices can connect The connection manager will request approval from the host and auto approval is only given if the host challenge to the devi...

Page 139: ...hange your SATA mode to from AHCI Intel RST Optane RAID mode note that doing so may prevent your operating system from booting and may require a reinstall of the OS If you do wish to change the SATA mode then backup any necessary data on your hard disk s as you will need wipe the disks clean in or der to prevent system problems Intel R Rapid Storage Technology Advanced Menu This menu will appear a...

Page 140: ...ume disk designed to speed up your system without any data storage options Clearing Intel Optane If you need to clear Intel Optane Memory data then follow the process below how ever note you will need to back up your system first as the procedure will result in the system being required to be reinstalled and data and files will be lost in the process 1 Go to the BIOS and select Bios setup Advanced...

Page 141: ...harging your battery when the battery reaches a certain capacity level e g you could start the battery charge level at 40 You can then set the level to stop charging e g 100 and of course this stop charge level must be higher then the start charge level See the sidebar warning for information on running the FlexiCharger for an ex tended period as this is not recommended FlexiCharger Warning If you...

Page 142: ...is extends Intel s Virtualization Technology VT by providing hard ware assists for a virtualization solution UEFI OS Fast Boot Advanced Menu Advanced Chipset Control Use this menu item to enable disable the Fast Boot option which when enabled helps reduce the time it takes to boot the computer Software Guard Extensions SGX Advanced Menu Advanced Chipset Control Intel provides SGX which is a set of...

Page 143: ...access to the computer OS only the BIOS An on screen keyboard is available to assist with keyboard input Security Menu The changes you make here affect the access to the BIOS utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 11 Security Menu ...

Page 144: ...e menu items in the BIOS cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Power on Password Security Menu Specify whether or not a password should be entered to boot the computer you may only set a Power on Password if a supervisor password is enabled If Enabled is selected only users who enter a correct password can boot the syste...

Page 145: ...le TPM support and to configure the TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM To reset the TPM select Clear TPM to clear ex isting TPM information see Trusted Platform Module on page 6 81 Figure 5 12 Security Menu TPM Configuration ...

Page 146: ... which to boot under EFI Figure 5 13 Boot Menu EFI BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from those pictured on these pages ...

Page 147: ...vides a clean in terface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item can be enabled disabled as an option under UEFI Setting and PXE Boot capability can be enabled disabled and configured here Figure 5 14 UEFI Setting ...

Page 148: ...sing Exit Discarding Changes will wipe out any changes you have made to the Setup and exit the BIOS You can also choose to Load Optimal Defaults or press F9 to return the BIOS to its original state and erase any previous changes you have made in a previous session Select Discard Changes to cancel any changes made in the current session Figure 5 15 Exit Menu ...

Page 149: ... The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF or the system is in Airplane Mode if you are using the com puter aboard aircraft see Table 1 4 on page 1 11 SATA Mode Setup Optane RAID or AHCI Wireless LAN Module Bluetooth WLAN Combo Module Killer Control Center Fingerprint Reader Module Intel Software Guar...

Page 150: ...to speed up your system per formance by caching boot data executables frequently accessed data and system page files to an non volatile low latency Intel Optane SSD Contact your distributor or supplier to see if your system supports this technology RAID To configure your RAID Redundant Array of Independent Disks system in Strip ing RAID 0 Mirroring RAID 1 or Parity RAID 5 modes see Table 6 1 on pa...

Page 151: ...n page 6 5 or Intel Optane Setup Procedure on page 6 11 for further details Note that your system can be set up as a RAID OR to support Intel Optane it cannot be set to support both systems Intel Optane Intel Optane is a combi nation of a compatible memory device and Intel Rapid Technology soft ware This combination is designed to speed up your system performance Contact your distributor or suppli...

Page 152: ... Array RAID 1 provides full data protection as data can simply be copied from a healthy disk to a replacement for any failed disk RAID 5 RAID 5 Parity is the most regularly used secure RAID level and it requires at least 3 drives RAID 5 consists of block level striping with distributed parity so data blocks are striped across the drives and parity data is not written to a fixed drive but is spread...

Page 153: ...ty RAID 5 modes see Table 6 1 on page 6 4 you will require two identical solid state drives You need to setup a RAID before installing your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD A connected external DVD drive Two Identical solid state drives The Device Drivers Utilities User s Manual disc see over ...

Page 154: ...d menu 3 Select SATA Mode see page 5 15 press Enter and select Intel RST Premium With Intel Optane Acceleration and select OK 4 Press F10 to Save and Exit and select Yes 5 As the computer restarts press F2 to enter the BIOS again and go to the Setup Utility 6 Go to Intel R Rapid Storage Technology Advanced menu and select Create RAID Volume Figure 6 1 Create RAID Volume ...

Page 155: ... name of your choice for your RAID volume and select Yes 9 Select RAID Level and choose the RAID Level required see Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror RAID 5 Parity 10 Go to any of the disks listed under Select Disks and select a disk name 11 Click on X to select the disk required Figure 6 2 Select Disks ...

Page 156: ...ur RAID volume 13 If you have selected RAID0 Stripe then you can adjust the Strip Size to you can use the cursor to move up and down the menu selection your requirements it is recommended that you set the Strip Size to 128KB 14 Select Create Volume make sure you have selected your disks 15 The system will list your RAID volume Figure 6 3 Create Volume ...

Page 157: ...xt Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 20 Follow the on screen instructions to install the Windows 10 operating system 21 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Table 4 1 on page 4 4 make sure you install the Intel Rapid Storage Technology driv...

Page 158: ...sary files and data before deleting a RAID as doing so will result in the loss of all data on the RAID volumes 1 Start up your notebook computer and press F2 to enter the BIOS 2 Select Intel R Rapid Storage Technology in the Advanced menu 3 Select the RAID listed under RAID Volumes 4 Select Delete 5 Select Yes note that al the data on the volumes will be lost Figure 6 4 Delete RAID ...

Page 159: ... Optane SSD installed in your system The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Select Setup Utility and go to the Advanced menu 3 Select SATA Mode see page 5 15 press Enter and select Intel RST Premium With Intel Optane Acceleration Optane SSD Module Removal If you need to remove an installed Optane SSD module for any reason ...

Page 160: ...this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium With Intel Optane Acceleration 7 Select Save and Exit and make sure the Windows 10 OS DVD is in the DVD drive or on a USB flash drive as the computer starts up it will automatically boot from the Windows 10 DVD or flash drive 8 Press F2 as the computer starts up and select Bo...

Page 161: ...t to GPT MBR partitions are not supported The drive type should be basic Dynamic drives are not supported It is very important to make sure that when you create any partition to leave at least a minimum of unallocated space of 5MB see sidebar This space is required for any drive that is being accelerated System or Data Drive 16 Follow the on screen instructions to install the Windows 10 operating ...

Page 162: ...y and Storage Management application you can access Device Manager right click the Start menu and select Device Manager 20 Click Disk drives to check the Optane drive 21 If you need to partition a drive for Optane go to the Control Panel in Windows and click System and Security and then click Create and format hard disk partitions Administrative Tools 22 Bear in mind the bulleted point information...

Page 163: ...the instructions in Killler WLAN Combo Driver on page 6 17 Make sure that the module is on i e the system is not in Airplane Mode before in stalling the driver Make sure you install the drivers in the order indicated in Table 4 1 on page 4 4 Note that you will also need to install the Bluetooth driver for the Intel and Killer modules see Intel Killer Bluetooth Combo Driver Installation on page 6 2...

Page 164: ... setting for Wireless LAN control in Windows see page 6 18 Uninstalling The WLAN Driver Note that if you need to un install the WLAN driver and it does not appear in the Programs and Features control panel you will need to do so from the Device Manager To uninstall the driver from Device Manager right click the Start Menu icon in the taskbar and select De vice Manager Right click the WLAN device a...

Page 165: ...iver is installed an automatic browser window will pop up and you can click the Get button to start the installation 3 Alternatively click the Start menu in Windows to access the Microsoft Store app tile under Explore 4 You can then search by typing Killer Control Center in the search win dow click the magnifying glass icon in the top right corner of the screen and click to install the app 5 When ...

Page 166: ...s LAN module is turned on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect Figure 6 8 WiFi Network Connections ...

Page 167: ...int it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 9 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer ...

Page 168: ... or to turn the WLAN module off aboard aircraft 11 If you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy Figure 6 10 Network Internet Settings ...

Page 169: ...oth Combo modules Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 4 on page 1 11 Bluetooth Data Transfer Note that the transfer of data between the computer and a Blu...

Page 170: ... Mode and then insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver Yes 4 Click Next 5 Click in the check box to accept the license and click Next 6 Select the setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 23 for configura tion instruc...

Page 171: ...s or click the Bluetooth icon in the taskbar and click Add a Bluetooth Device 2 Click Bluetooth other devices and make sure Bluetooth is On 3 Click Add Bluetooth or other device Bluetooth Add a device and a list of discovered devices will appear Figure 6 11 Settings Bluetooth Other Devices Add a Bluetooth Device Figure 6 12 Add a Device ...

Page 172: ...AN Combo Module 6 4 Double click the device you want to pair with the computer and click Connect if the PIN matches that on the device to which you wish to connect you may need to click paid on the device Figure 6 13 Bluetooth Connect ...

Page 173: ...Modules Options Bluetooth WLAN Combo Module 6 25 6 5 Select a device and click Remove Device to disconnect from any device click Yes to confirm Figure 6 14 Bluetooth Remove Device ...

Page 174: ...en Settings 2 Click Bluetooth other devices and click More Bluetooth options 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 15 B...

Page 175: ... ac cessed from the desktop or Apps menu The app helps you to manage your net work performance optimize connection speed and to control which applications are using your wireless bandwidth Killer Network Manager This system contains a built in Killer Ethernet controller There is also an optional Factory Option Killer Wireless adapter avail able for the system Figure 6 16 KillerControlCenter Window...

Page 176: ...y the system in real time Below the speedometer is a list of applications and domains with network connec tions Click the arrows on the left of each row to change the priority of each category The Killer Intelligence Engine check boxes show the current status of the product Figure 6 17 KillerControlCenter Overview ...

Page 177: ...r 6 29 6 Prioritization Engine The Prioritization Engine can be set click the arrows on the left of each row for each application or domain with Priority 1 the highest and 6 the lowest Figure 6 18 KillerControlCenter Prioritization Engine ...

Page 178: ...gine The Killer Intelligence Engine can improve networking performance by allowing you to set bandwith limits and monitor access points and it ensures that critical traf fic goes through the best interface etc Figure 6 19 KillerControlCenter Intelligence Engine ...

Page 179: ...zer page provides a snapshot of the overall wireless environment The analyzer displays nearby networks and their signal strength and selecting a net work will display information on it such as channel data rates channel width etc Figure 6 20 KillerControlCenter Wifi Analyzer ...

Page 180: ...Modules Options 6 32 Killer Control Center 6 GameFast You can use GameFast to pause services so that games can use network resources to perform optimally Figure 6 21 KillerControlCenter GameFast ...

Page 181: ... xTend You can use xTend to setup and configure a network connection and allows your computer to provide network access to other devices while prioritizing your com puter s network traffic above other devices Figure 6 22 KillerControlCenter xTend ...

Page 182: ...Modules Options 6 34 Killer Control Center 6 Settings The Settings page provides an overview of the network information for the Killer adapter Figure 6 23 KillerControlCenter Settings ...

Page 183: ...leaf The fingerprint reader module uses the Sign in options configuration of the Win dows Account Fingerprint Reader Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached CD DVD drive 2 Click Option Drivers 3 Click 3 Install Fingerprint Driver Yes 4 Click OK to complete the installation 5 The fingerprint reader module uses the Sign in options configuration o...

Page 184: ...so add a PIN 4 Click Set up under Windows Hello Fingerprint 5 The wizard will then guide you through the set up process to scan your fingerprints PIN Code You will be asked to add a PIN code when setting up the Fingerprint Read er This is in addition to your windows pass word Note this code as it may be required to help you sign in if there are any issues with using the fin gerprint reader to sign...

Page 185: ... recommended or Remove the current fingerprint reading 10 You can now scan your fingerprint to log on to the computer Figure 6 25 Rest Lift Your Finger Fingerprint Sign In Issues If at the Windows Hello screen the Fingerprint reader fails to recognize the fingerprint 3 times it will then block access to the computer In this case you will need to use your PIN the PIN you used when initially setting...

Page 186: ...ty and privacy from the oper ating system Make sure that SW Guard Extensions is Enabled in the BIOS before installing the driver see Software Guard Extensions SGX Advanced Menu Advanced Chipset Control on page 5 18 Intel SGX Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 4 Install SGX Driver Yes 4 The sy...

Page 187: ...ed Menu on page 5 15 IRST Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 5 Install IRST Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the computer 8 Run the Intel Rapid Storage Technology app from the Apps scree...

Page 188: ...e are two management apps related to Optane technology management The applications can be run from the Start menu and you can choose to run either one listed below however do not run both apps at the same time or you will receive an error message Intel R Rapid Storage Technology Management OR Intel Optane Memory and Storage Management ...

Page 189: ...Memory Storage Management Run Intel Optane Memory Storage Management from the Start menu in Windows note do not run Intel Optane Memory Storage Management and Intel Rapid Storage Technology application at the same time Figure 6 26 Intel Optane Memory Storage Management ...

Page 190: ...nel of the application and you can click on Intel Optane Memory to manage system acceleration with the Optane memory sys tem Select the Optane memory module and then click Enable Intel Optane Memory to start the process Figure 6 27 Intel Optane Memory Storage Management Intel Optane Memory ...

Page 191: ...torage Management 1 Run the Intel Optane Memory Storage Management application 2 Click Enable Intel Optane Memory 3 A warning will pop up to notify you that the Optane Memory Module will be erased and if this is OK than click Enable Figure 6 28 Enable Intel Optane Memory Figure 6 29 Warning Enable ...

Page 192: ...e and enable the Optane drive and when finished you can then click Restart 5 The system will then optimize the Optane Memory upon restart 6 Run the Intel Optane Memory Storage Management application 7 The system status will then be displayed Figure 6 30 Restart Figure 6 31 Status ...

Page 193: ...apid Storage Technology 6 45 6 8 You can Pin Files and Folders or Pin Applications so that they will always benefit from the speed of Optane Memory from the appropriate sidebar menus Figure 6 32 Pin Files Folders Applications ...

Page 194: ...ormation on your RAID configuration Run the Intel Op tane Memory Storage Management from the Start menu in Windows When the application is launched the system will open the Manage window where you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 33 Intel Optane Memory Storage Management RAID Sta...

Page 195: ...id Storage Technology 6 47 6 Intel Optane Memory Storage Management Help Support Click the link in For help and support in the About menu to go to the Intel sup port page Figure 6 34 Intel Optane Memory Storage Management Help ...

Page 196: ...ta inconsistencies on the vol ume you should verify the volume regularly 1 Run the Intel Optane Memory Storage Management application 2 Click Manage from the menu on the left 3 Click to select the RAID icon 4 Click Verify volume in some cases you may be required to initialize a volume before verification Figure 6 35 Intel Rapid Storage Technology Verify Verify Volume ...

Page 197: ...Modules Options Intel Rapid Storage Technology 6 49 6 5 Click Verify to begin the process Figure 6 36 Intel Rapid Storage Technology RAID Verification ...

Page 198: ...anagement Performance Enable Disable Link Power Management link management from the Performance menu When enabled it allows the SATA host bus adapter to enter a low power state when there is no I O activity to save energy Figure 6 37 Intel Optane Memory Storage Management Performance ...

Page 199: ...start rebuilding any de graded volume by simply hot plugging a compatible disk into the same location as any failed or missing drive Do bear in mind the warranty terms as outlined in the sidebar and you should contact your distributor or supplier for help in the case of degraded volumes or drives Figure 6 38 Intel Optane Memory Storage Management Settings ...

Page 200: ...to delete and create volumes however be sure to back up any files and data before deleting any volumes 1 Run the Intel Optane Memory Storage Management application 2 Click Manage from the menu on the left 3 Click to select the RAID icon 4 Click Delete volume 5 Click Delete Figure 6 39 Intel Optane Memory Storage Management Delete Volume ...

Page 201: ...ype a name for the volume select PCIe and then select the volume type RAID level see Table 6 1 on page 6 4 8 Click Next 9 Select the array disks and any other options required and then click Next Figure 6 40 Intel Optane Memory Storage Management Create Volume Figure 6 41 Intel Optane Memory Storage Management Select Array Disks ...

Page 202: ...leted and then click Create Volume 11 The system will then create the volume for you 12 Select the RAID volume by clicking on it and click Initialize and then click the Initialize button 13 The system will then initialize the RAID Figure 6 42 Intel Optane Memory Storage Management Initialize ...

Page 203: ...ration Run the Intel Rapid Storage Technology application from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 43 Intel Rapid Storage Technology Status ...

Page 204: ...store the data from a back up Click the Help menu or press F1 for instructions on how to recover or recreate RAID Vol umes Help Click the Help or press F1 menu button at the top of the Intel Rapid Storage Technology application Click Contents to view the general list of sub jects covered click In dex or Search for a more specific help top ics on a particular item Click More help on this page at th...

Page 205: ...6 56 See over for details on how to verify and repair RAID volume data Verification will identify and repair data inconsistencies on the volume RAID Level Verify Verify Repair RAID 0 Bad blocks are identified N A RAID 1 Bad blocks are identified Data on the mirrored drive is compared to data on the source drive Bad blocks are reassigned If the data on the mirrored drive does not match the data on ...

Page 206: ...orage Technology application 2 Click to select the RAID in the pane on the right side of the window 3 Click Manage and click Advanced 4 Click Verify and click Verify button to begin the process in some cases you may be required to initialize a volume before verification Figure 6 45 Intel Rapid Storage Technology Verify ...

Page 207: ... under Status verifying and repairing 6 Click Close in the Verify Volume Data Results window Scheduling Verify Repair You can schedule verifi cation and repair by clicking Preferences Scheduler and en abling a set time for ver ification and repair Figure 6 46 Intel Rapid Storage Technology Verify ...

Page 208: ...figuration Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 47 Intel Rapid Storage Technology Status...

Page 209: ... the Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 48 IRST Intel Optane Memory Enable Figure 6 49 IRST Intel Enable Optane Memory Enable ...

Page 210: ...red AC DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager right click the Start menu and select Device Manager 8 Click Disk drives to check that the drive should read Intel Optane Figure 6 50 Device Manager Disk drives ...

Page 211: ...Modules Options Intel Rapid Storage Technology 6 63 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 51 IRST Intel Optane Memory Enabled ...

Page 212: ...ctions 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Optane if you want to reinstall reset the system or up date the IRST driver See also Disabling In tel Optane on page 6 64 Figure 6 52 IRST Intel Optane Memory Disable Figure 6 53 IRST Yes to Disable ...

Page 213: ...indow 7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 61 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Optane SSD is to be transferred to another system for use for any reason you will need to disable Intel Op tane in IRST first Removal of any cov er s and or screw s violates the terms of your warranty Figure 6 54 IRST Intel Optane ...

Page 214: ...ts for the best performance in games music and movies Make sure you have installed the Creative Sound Blaster Atlas Audio driver as in structed in Creative Sound Blaster Atlas Audio on page 4 10 and in the order indicated in Table 4 1 on page 4 4 When just installed the Sound Blaster Atlas application will appear in the Windows Start menu See also Super X Fi Head phone Holography Notes on page 7 1...

Page 215: ...Modules Options Sound Blaster Audio 6 67 6 Sound Blaster Atlas Application Run the Sound Blaster Atlas control panel from the Start menu in Windows Figure 6 55 Sound Blaster Connect Windows Start Menu ...

Page 216: ...Holography Notes on page 7 17 Setup for External Speakers If you find the sound is not balanced when connecting to external speakers then select a pre existing setting under Blaster Experience e g Neutral and test if the balance achieved is better It is recommended that you experiment with different settings in order to achieve the best result and you can adjust any of the settings Click on the do...

Page 217: ...ols feature a dial to adjust the levels Surround Provides virtual sound channels to control the level of immersion Crystalizer Enriches audio to make it sound livelier Bass Enhances the bass level of the sound system Smart Volume Minimizes sudden volume changes to avoid the need for con stant adjustment Dialog Plus Optimizes dialogue levels for music and movies etc Figure 6 57 Sound Blaster Atlas ...

Page 218: ...Modules Options 6 70 Sound Blaster Audio 6 Equalizer The Equalizer allows you to manually adjust the Custom settings click On to en able the Equalizer Figure 6 58 Sound Blaster Atlas Equalizer ...

Page 219: ...o 6 71 6 Playback Playback can be used to Test the configuration of the headphones and speakers click Apply processing effects to HDMI output to configure settings for any HDMI connected devices Figure 6 59 Sound Blaster Atlas Playback ...

Page 220: ...Modules Options 6 72 Sound Blaster Audio 6 Recording Voice Morph These profiles allow you to alter your voice in gaming or online chats Figure 6 60 Sound Blaster Atlas Recording Voice Morph ...

Page 221: ... Audio 6 73 6 Scout Mode Click on the power button to enable Scout Mode Radar to enhance your ability to hear enemies in games from a further distance away than would normally be possi ble Figure 6 61 Sound Blaster Atlas Scout Mode ...

Page 222: ...ptions 6 74 Sound Blaster Audio 6 Settings Settings allows you to set the language preferences Click Reset to return all con figurations to the factory default settlings Figure 6 62 Sound Blaster Atlas Settings ...

Page 223: ...e camera will be illuminated Note that you need to use the Camera app in Windows to take pictures and capture video Use the Fn F10 key combination see Function Hot Key Indicators on page 1 11 to toggle power to the PC Camera module Note that you need to use the Camera app in Windows to take pictures and capture video ...

Page 224: ...to and one for video 4 Simply click on the appropriate button or arrow to switch to either photo or video modes 5 You can use the buttons on the left of the screen to access the Settings HDR Brightness and Photo Timer Figure 6 63 Camera App Mode Icons Figure 6 64 Camera Menu Buttons Photo Video Auto Pro Auto or Pro Modes The menu buttons displayed on the left side of the screen will depend on the ...

Page 225: ...o keep taking photos until the camera button is pressed again The Video Quality resolution and frame rate can be set to any supported by the system Note that capturing high resolution video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your hard disk go to Fi...

Page 226: ... 6 7 With the Pro mode selected in Settings you can access the Brightness button to adjust the brightness 8 In Auto mode you can toggle HDR on or off Figure 6 66 Camera Brightness Adjustment Pro mode Camera HDR Auto mode Figure 6 67 ...

Page 227: ... the Camera app icon you can type camera into the search box to find the Camera app 3 Click to select either photo or video modes 4 Click the photo icon to take a picture 5 Click on the video icon to start video capture when video capture begins a timer will appear at the bottom of the screen 6 To stop video capture click the stop button you can also pause the video capture Figure 6 68 Video Camer...

Page 228: ...the Photos app stored in the Start menu type Photos into the search box if you cannot find the app You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen Figure 6 69 Photos App For Captured Photos Videos Camera Roll in the Camera App ...

Page 229: ...zations and therefore requires implementation by a sys tem administrator before users can access security features Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the TPM initialization process Before setting ...

Page 230: ...ect the Security menu 4 Click TPM Configuration and select Enable for Security Device Support 5 You will then need to save the changes and restart the computer Clearing TPM Information You can click Clear TPM which will toggle the setting between En abled Disabled If set to Enabled this will clear existing TPM in formation in order to re set the TPM Figure 6 70 Security Trusted Computing ...

Page 231: ...6 TPM Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 71 BitLocker Drive Encryption TPM Administration ...

Page 232: ...s you to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 72 Trusted Platform Module TPM Management on Local Computer Administration ...

Page 233: ...bly require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 73 TPM Actions Menu ...

Page 234: ...the disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 74 BitLocker Drive Encryption ...

Page 235: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 236: ... s power status Connections Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Power Saving States on page 3 8 the Fn F12 key combination or power button to wake up the system Brightness Check the brightness of the screen by pressing the F...

Page 237: ... to run at times when you are not using your computer You can use those that are provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Supervisor password for the BIOS see The Insyde BIOS Utility on page 5 2 Keep copies of vital settings files such as n...

Page 238: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 239: ...e looking at the computer s manual but what about any new peripheral devices you have just purchased Many problems are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in ma...

Page 240: ...hings The less you have to deal with then the easier the source of the problem may be found Example if your computer has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and remov...

Page 241: ... 6 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharged Make sure the battery is fully discharged and recharge it completely before reusing see page 3 22 Power Options have been disabled Go to the Control Panel in Windows and re e...

Page 242: ...te mode or turn it off for an hour Make sure the computer isn t sitting on a thermal surface see Overheating on page 1 20 Make sure you re using the correct adapter Make sure that your notebook is completely powered off before putting it into a travel bag or any such container Putting a notebook which is powered on in a travel bag may cause the Vent Fan intakes to be blocked When playing a video i...

Page 243: ...ast controls The computer is set for a different display Toggle the screen display key combination Fn F7 If an external monitor is connected turn it on The screen saver is activated Press any key or touch the TouchPad No image appears on the external monitor I have plugged in and powered on You haven t installed the video driver and configured it appropriately from the Control Panel See Appendix C...

Page 244: ... Device advanced settings and make sure that Enable jack detection when device is plugged in is On Unwelcome numbers appear when typing Num Lock is turned ON see Function Hot Key Indicators on page 1 11 I am sliding my finger up and down on the right side of the Touchpad to scroll a Window and the Touchpad does not respond There are different Touchpad versions available on this computer and this v...

Page 245: ... with a capacity above 20 I have plugged a device into the powered USB port in order to charge it but the device is not charging The port is not powered on Toggle power to the port using the Fn power button combination This function may not work with certain external USB compliant devices check your device s documentation If this is the case power the computer on and connect the external USB devic...

Page 246: ...riate module in Modules Options on page 6 1 A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfer is not supported If you are copying a file from your computer to a Bluetooth enabled device you will not be able to copy a file from the Bluetooth enabled devic...

Page 247: ...t is recommended that you use Maximum fan speed when playing games Use the Fn 1 key combination to adjust the fan speed When using a Bluetooth headset the audio appears to be mono and not stereo This is a common issue with Bluetooth headsets To resolve this issue do the following you will need to repeat this procedure after every boot up restart or when the system resumes from hibernation 1 Go to ...

Page 248: ...control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possible Cause Solution Bluetooth Control Panel Settings Devices Close the Bluetooth control pan el pictured on the right when transferring data between the com puter and a Bluetooth enabled de vice ...

Page 249: ... as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwise you may hear an echo...

Page 250: ...hen you create a hard disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology Intel Optane Memory and Storage Management application DO NOT uninstall the application If you are reinstalling a system ...

Page 251: ...tlas control panel Sound Blaster Audio on page 6 66 so make sure you use the Windows volume controls to adjust volume when using a headphone headset As super X Fi only supported under the Windows OS there will be no power on boot beep sound played through the headphones headset at system boot The default volume level for the connected headphones headset is set at 69 The volume level can be adjuste...

Page 252: ...Troubleshooting 7 18 7 ...

Page 253: ... Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the interface ports jacks which allow your computer to communicate with external devices connect to the internet etc ...

Page 254: ...t port allowing you to connect your DVD capable PC to a Dolby AC 3 compatible receiver for 5 1 or dts surround sound Card Reader The card reader allows you to use the following digital storage cards MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC up to UHS II Push the card into the slot and it will appear as a removable device DC In Jack Plug the supplied AC DC adapter into this jack...

Page 255: ...ou can use a USB Type C to HDMI or DisplayPort compatible cable connected to the DisplayPort over USB Type C port to connect an external display RJ 45 LAN Jack This port supports LAN Network functions you will need to open the cover slightly before inserting a LAN cable Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type loc...

Page 256: ...2 Gen 2 2 port capable of 20Gbps SuperSpeed and 1 DisplayPort 1 4 over USB 3 2 Gen 2 Type C The Type C ports are the smaller sized USB ports and the larger USB Type A ports are denoted by their blue color The DisplayPort 1 4 over USB 3 2 Gen 2 Type C combines full DisplayPort A V performance with SuperSpeed USB in a single connector Note The powered USB 3 0 port may be toggled on off by means of t...

Page 257: ...r double clicking the Thunderbolt Control Center in the Start menu The security level configuration for the Thunderbolt port can be set up in the BIOS see Security Level Advanced Menu Thunderbolt TM Configuration on page 5 19 Item Description Thunderbolt Port Devices When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device In order t...

Page 258: ...Interface Ports Jacks A 6 A ...

Page 259: ...figuration and the Flexikey application Click icons to access the appropriate menu and make adjustments as applicable Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations to create text macros and to disable certain keys The application can also be used to configure the mouse buttons to create hotk...

Page 260: ...Control Center B 2 Overview B Run the Control Center from the Windows Start menu Figure B 1 Control Center FlexiKey ...

Page 261: ...r You can use the Offset slider to adjust the settings to your preference however these settings can be over ridden by the system as a safety precaution if it requires heavier use of the fan The Custom setting allows you to click and drag on any of the 2 midrange nodes on the graph in order to adjust the temperature parameters of the CPU Fan or GPU Fan click on the CPU Fan or GPU Fan icon for eith...

Page 262: ...wise and counter clockwise in order to elim inate dust from building up inside the computer You can run the fan immediately and adjust the schedule for when to run the fan by clicking Anti Dust Fan Setting in the Fan Speed Setting control panel and then clicking the appropriate controls Figure B 3 Anti Dust Fan Setting ...

Page 263: ...r Modes Power Saving mode focuses on saving battery life the CPU Turbo Boost and dGPU Turbo will be off Quiet mode focuses on reducing fan noise and will decrease both CPU power and GPU power Entertainment balances CPU and GPU power and is ideal for watching videos etc Performance mode is ideal for gaming with higher CPU and GPU performance ...

Page 264: ...enu or from the Control Center Figure B 5 Control Center GPU Overclocking CPU Overclocking Note that CPU overclocking is only supported by certain specific processors If CPU overclocking does not appear in the Control Center then your system s processor does not support it Contact your supplier or distributor for details ...

Page 265: ...led when powered by a plugged in adapter and not on battery power A warning message will appear when you have activated CPU overclocking click OK to activate the changes or click Can cel to return to the previous settings Figure B 6 CPU Overclocking Warning Resetting the System In Case of Errors If you get any system errors to reset the computer you can press and hold the power button to force the...

Page 266: ... B 8 Overclocking B GPU Overclocking The GPU setting can be used to adjust the GPU Core Increment and Memory Increment by means of the sliders then click Save to retain the setting changes Figure B 7 GPU Overclocking ...

Page 267: ...trol Center Overclocking B 9 B CPU Overclocking You can adjust the CPU setting by adjusting the sliders for the CPU Ratio Override then click Save to retain the setting changes Figure B 8 CPU Overclocking ...

Page 268: ...nated colored Per Key LED Keyboard The LED Keyboard application can be accessed by pressing the Fn plus key or by clicking LED Keyboard in the Control Center or from the Windows Start menu Override Boot Effect On boot the colored keyboard will momentarily flash You can click in the Override Boot Effect check box to disable the keyboard flashing effect as the system boots ...

Page 269: ...sh to highlight Simply click to highlight any keys to which you wish to apply the color and then click a color from the swatch to apply the color To highlight further keys first click to deselect any previously selected keys then repeat the above procedure To clear settings click Restore Figure B 9 LED Mode Illuminated Colored N Key Rollover Per Key LED Keyboards ...

Page 270: ...e and then click any of the Effect buttons Wave Breath Scan Blink Random Ripple or Snake to view the effects on the keyboard You can also adjust the LED Speed for the effects from the buttons on the right Some effect colors can set to Random or Custom Figure B 10 Keyboard Effects Illuminated Colored N Key Rollover Per Key LED Keyboards ...

Page 271: ...ght bar You can use the Light Bar LED Mode control to configure the light ing The Light Bar effect features different lighting modes some of which can be set to Random or Custom col ors The Light Bar can also be adjusted for Brightness and LED Speed Figure B 11 LED Mode Light Bar ...

Page 272: ... Profiles You can Add Delete Profiles you can maintain 12 active Profiles Export and Import profiles by clicking on the appropriate icon If you double click on a Profile you can change the Profile Name and import an Image file images created using PNG files Figure B 12 Flexikey Profiles Keyboard Macro Windows Key Fn P Keys Note that you can assign actions to any keyboard key except the Win dows ke...

Page 273: ...ettings Click Enable at the bottom right of the screen to create settings for the keyboard and or mouse by clicking the tab at the bottom of the screen Clicking on Keyboard Macro or Mouse Macro allows you to access the settings page for the either the keyboard or mouse Enabling or Disabling Flexikey You can enable or disable Flexikey and therefore any hotkeys or mouse profile functions currently i...

Page 274: ... actions for any single key or a combination of keys Click the key and then select the action type Express Key Express Text or Disable from the menu at the top of the page Figure B 14 Keyboard Macro Windows Key Fn P Keys Note that you can assign actions to any keyboard key except the Win dows key Fn and P key ...

Page 275: ...to configure actions for the left right and middle buttons of the attached mouse and also for any backward and forward buttons if applicable on a gaming type mouse Click the button number and then select the action type Express Key Express Text or Disable from the menu Figure B 15 Mouse Macro Configuration 1 2 3 4 5 1 2 3 4 5 ...

Page 276: ... Key To configure a single key to send multiple key combinations or to create more useful shortcut keys use Express Key 1 Enable and select the keyboard click on the chosen key to select it and then click to select Express Key Figure B 16 Keyboard Macro Record Express Key ...

Page 277: ...ombine this movement to sprint forward 3 Click the Record button and then press the key or keys in this case we will press Left Shift and W required make sure you press the key s required and do not click on them 4 Click the Record button again to complete the process and stop recording 5 If you want to remove any individual key click to select it and then click Restore 6 Any assigned Express Keys...

Page 278: ... the chosen key to select it and then click to select Express Key 2 Click the Record button and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 3 Click the Record button again to complete the process and stop recording 4 Click to select a key in the sequence and click Enable Delay Time t...

Page 279: ...e Delay Time MS field and typing a new number for the delay between the key presses Figure B 18 Time Record Between Key Presses 6 If you want to remove any individual key click to select it and then click the delete symbol 7 If you want to clear all the settings click Restore to return to the default key setting ...

Page 280: ...ress Text 1 Enable and select the keyboard click to select a key and then click to select Express Text 2 Click the Record button in Start key and press the keys to use the Start key is the key used to in your target program to open a text message 3 Click in the Text Context field and type in your message and click Save Figure B 19 Keyboard Macro Express Text ...

Page 281: ...igured to send the text message in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text field may not be displayed within the ...

Page 282: ...m to disable any keys not required 1 Enable and select the keyboard click to select a key to disable and then click to select Disable 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 The key will be disabled and the key will appear in Gray ...

Page 283: ...n the central mouse wheel for the shortcut action 4 Click the Record button and then press the key or keys in this case we will press Left Shift and W required make sure you press the key s required and do not click on them 5 Click the Record button again to complete the process and stop recording 6 If you want to remove any mouse setting click to select it and then click Restore 7 The mouse butto...

Page 284: ...e 4 Click the Record button in Send and press the keys to use the Send key is the key used to in your target program to send a text message e g the Enter key would be the most commonly used Click the Record button again to stop the process 5 The key will now be configured to send the text message in the target program under your chosen Profile and the key will appear in blue 6 If you want to remov...

Page 285: ... if not required 1 Enable and select the mouse click on a mouse button to select it and then click to select Disable 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 The button click will be disabled under your chosen Profile and the key will appear in Gray ...

Page 286: ...set of keys used may be recorded 3 Return to the Flexikey application and press Record button again to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with the darker keys as the most frequent through to lighter the less frequent the color dial on the left of the screen displays the color code against the number of key presses 5 You can move ...

Page 287: ...t card types specifications and driv ers are subject to contin ual updates and changes Check with your distributor supplier for the latest details on video cards supported Configuring External Displays You can use the System in Settings page C 7 control panel or the P or Fn F7 page C 6 key combination to configure an external display You can also use the NVIDIA see page C 20 control panel to confi...

Page 288: ...ement 3 Click NEXT 4 Click Close to complete the installation 5 Go to the Microsoft Store to download the NVIDIA Control Panel 6 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or app Note After installing the video driver go to the Display control panel to adjust the video settings to the highest resolutio...

Page 289: ...nse agreement 3 Click Next 4 Click Close to complete the installation 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or app 6 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or app ...

Page 290: ...g in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so check wi...

Page 291: ...GeForce Experience you should be connected to the inter net BatteryBoost will not appear at this stage 2 After the first run you should restart the computer manually but you must still be connected to the internet the LAN cable should be plugged in or your WiFi connection should be set to Connect Automatically as the computer restarts 3 BatteryBoost will be present when NVIDIA GeForce Experience i...

Page 292: ...ternal display s to the appropriate port and turn it them on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 1 Project ...

Page 293: ...e dis plays 1 Attach your external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 Click the Multiple Displays menu and select Duplicate these displays Extend these displays or Show only on 1 2 4 Click Keep changes to save any changes made Figure C 2 System Display Multiple Displays ...

Page 294: ...l Display In Windows C 5 You can configure up to 4 displays from the System Display menu 4 Connected Displays Note that when 4 dis plays are connected only 2 displays may be configured in Duplicate mode Figure C 3 System Display 4 Connected Displays ...

Page 295: ...ure the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the tas...

Page 296: ...Video Driver Controls C 10 HDMI Audio Configuration C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 5 HDMI Device Properties ...

Page 297: ...manual HDMI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in this chapter 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display Other Applications If you are using a third party application to p...

Page 298: ...splay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and the...

Page 299: ...ress the P key combination 3 Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 5 Double click any detected display device in the list Figure C 6 Add a Wireless Display ...

Page 300: ... The display will then connect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 9 Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display 10 To permanently disconnect from the display you will need to go back through the connection process again you can select it in Devices and click ...

Page 301: ...iguration options are provided in the NVIDIA Control Panel tab 1 Access the NVIDIA Control Panel from the Start menu in Windows or right click the desktop and select NVIDIA Control Panel 2 To configure displays in Discrete mode you can use the NVIDIA Control Panel Figure C 7 NVIDIA Control Panel ...

Page 302: ...d tools which allow quick access to features such as image settings 3D Settings and video config uration Display GPU Activity Icon Click the Desktop menu heading and enable Dis play GPU Activity Icon in the Notification Area to quickly access the GPU Activity monitor from the taskbar Figure C 8 NVIDIA Control Panel ...

Page 303: ...Video Driver Controls NVIDIA Control Panel C 17 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 9 Help Menu ...

Page 304: ...talled program settings 1 Go to NVIDIA Control Panel 2 Click Manage 3D Settings and select either Global Settings or Program Settings 3 Click the Setting menu items to select any global options required or select a program to customize from the drop down menu click Add to add any program that does not appear in the menu 4 Click Apply to save the settings Figure C 10 Manage 3D Settings ...

Page 305: ...ach your external display to the Display Port and turn it on 2 Go to the NVIDIA Control Panel 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the display and then adjust the settings from 2 Choose the resolution and 3 Apply the following settings 5 Click Apply to save the settings Figure C 11 Change Resolution ...

Page 306: ...use a compatible cable connected to the HDMI Port DisplayPorts Thunderbolt Port set to display or DisplayPort 1 4 over USB 3 2 Gen 2 Port set to display to connect external displays to be configured by the NVIDIA control panel See your external display device s manual to see which formats it supports ...

Page 307: ...multiple displays with the same content Extend Extend treats connected displays as separate devices and they act as a virtual desktop resulting in a large workspace When enabled you can drag any icons or windows across to the other display desktop It is therefore possible to have one program visible in one display and a different program visible in the other display Table C 1 Display Modes NVIDIA ...

Page 308: ...ys you want to use 5 Click the check box alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when changes have been made Display Not Shown If the attached display does not appear in the 1 Select the displays you want to use win dow click My Display is not shown and then click the appropri ate button ...

Page 309: ...Set up multiple displays 4 Click to select a primary display under 1 Select the displays you want to use 5 Right click the icons under 2 Drag the icons to match and select Extend Changing the Primary Display on Extended Displays If you want to switch the primary display if the displays are extended then right click the sec ondary display icon and select Make Primary Click Apply Yes to save the cha...

Page 310: ...indow display will be denoted by an asterisk in the top right corner of the icon 7 To change the Primary display right click the icon and select Make primary 8 Click Apply Yes to save any changes Right click and select Make primary and click Apply Yes to save changes Figure C 14 Switch Primary Display ...

Page 311: ... drag the icons to match the desktop layout you want to use e g you may want to extend the display to the right or left of the primary display 10 Click Apply Yes to save any further changes Figure C 15 Drag Display Icons Drag the display icons to match the layout you want to use ...

Page 312: ...Controls C 26 HDCP Status C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 16 HDCP Status ...

Page 313: ...s from the Video sub menus 1 Go to the NVIDIA Control Panel 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 17 Adjust Video Color Settings ...

Page 314: ...ecommended default setting You can also setup Surround configuration to combine up to three external multiple displays into a single unified display 1 Attach your external displays to the appropriate ports and turn them on 2 Go to NVIDIA Control Panel 3 Click Configure Surround PhysX Surround Displays It is strongly recom mended that you use 3 identical external dis plays as part of your Surround ...

Page 315: ...k Span displays with Surround and click Configure 5 You may need to quit any applications which conflict with surround display e g you will need to quit Sound Blaster Atlas by right clicking the taskbar icon and selecting Exit Figure C 19 Surround Configuration ...

Page 316: ...ct displays from the Display menu and set the Topology and click Enable Surround and Apply to save any changes made Figure C 20 NVIDIA Set Up Surround Set Up Surround Settings Select the Resolution and Refresh Rate for your connected displays from the menu The Bezel Correction section you can adjust the monitor Bezel The outside frame of the mon itor so that the displays are aligned correctly ...

Page 317: ...ls you can configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display to which you have connected Connected displays will appear alongside the appropriate port Click Open Win dows Sound Settings button to access the Sound control panel Figure C 21 Set up Digital Audio ...

Page 318: ...bled by default G SYNC is designed to provide a smooth game play experience from your GeForce product by synchronizing the monitor s refresh cycle to the GPU s render rate thus removing lag and stutter issues in order to have objects appear sharper and scenes display instantly Figure C 22 Set Up G SYNC ...

Page 319: ...b items are not shown and then click Set up multiple displays and set the G SYNC capable display as the Primary Display in the configuration 5 Click next to 3D Settings if its sub items are not shown and then click Manage 3D Settings 6 Click Global Settings select Vertical sync and then select G SYNC Setting G SYNC in global settings means it will be applied to all games If you want to test the ef...

Page 320: ...Video Driver Controls C 34 C ...

Page 321: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Page 322: ... S PDIF Digital Audio Output Built In Array Microphone 2 Built In 3W Speakers SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Don t mix SO DIMM memory module sizes and brands in order to prevent system prob lems 1 Built In 5W Subwoofer Speaker Sound Blaster Atlas Super X Fi Headphone ...

Page 323: ...2280 SSD Card with SATA Interface M Key Communication 1 0M HD PC Video Camera Module Built In Killer 10 100 1000 2500Mb Base TX Ethernet LAN Intel Dual Band Wi Fi 6 AX200 2 2 802 11 ax WLAN Bluetooth Combo PCIe M 2 2230 Module Factory Option Intel Dual Band Wi Fi 6 AX201 2 2 802 11 ax WLAN Bluetooth Combo CNVi M 2 2230 Module Factory Option Killer Dual Band Wi Fi AX1650i 2 2 802 11 ax WLAN Bluetoo...

Page 324: ...ery Pack 97WH Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Physical Dimensions Weight 399mm w 319mm d 43 5mm h 4 5Kg Barebone System with VGA card and 97WH Battery A barebone system does not include the HDD RAM adapter power cord and factory option modules weight tolerance within 5 ...