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7. TROUBLE SHOOTING
You can solve many common air purifier problems easily, saving you the cost of a possible service call. Try
the suggestions below to see if you can solve the problem before calling the servicer.
PROBLEM
POSSIBLE CAUSE
Appliance doesn’t work
Not plugged in
Not press the
“SPEED” (1/2/3) button on
the control panel
The circuit breaker tripped or a blown fuse
The appliance is not efficient
Check if nothing is blocking air inlet/outlet
Make sure that there is no heat source in the
room
Strainer are too dirty or need to be changed
Significant noise
Is there anything stuck on the fan in the air
outlet?
Please set a lower grade of wind speed if the
noise is too loud, or set low grade of wind
speed when using in bedroom at night.
Coming out nasty smell
It is the normal phenomenon that the machine
emits the smell of plastic for the first time.
The machine will emit nasty smell if the filter is
dusty, in this case, please clean or replace the
filter.
If the burning smell emits from the machine,
please unplug the power socket and contact
with buyer or customer service
The reminder of replacing filter is still flashing
after user replaced a new one
Please press the Filter button for 7s to reset
the machine and the life counter of the filter
will start.
NOTE: all pictures in the manual are for explanation only. The actual shape of the device you purchased
may be slightly different, but the operations and functions are the same.