c l i m a t e m a s t e r.c o m
69
Tranquility
®
(TRL) Series
R e v. : N o v e m b e r 1 1 , 2 0 2 1
CLIMATEMASTER WATER-SOURCE HEAT PUMPS
Table continued from previous page.
Performance Troubleshooting, Cont’d.
Performance
Troubleshooting Htg Clg Possible Cause
Solution
High Head
Pressure
X
Reduced or no air flow in
heating
Check for dirty air filter and clean or
replace.
Check fan motor operation and air flow
restrictions.
Too high of external static. Check static vs.
blower table.
X
Reduced or no water flow
in cooling
Check pump operation or valve operation/
setting.
Check water flow. Adjust to proper flow
rate.
Check flow switch is operating correctly.
X Inlet water too hot
Check load, loop sizing, loop backfill,
ground moisture. Check flow switch is
operating correctly.
X
Air temperature out of
range in heating
Bring return air temperature within design
parameters.
X Scaling in water heat
exchanger
Perform scaling check and clean if
necessary.
X
X Unit overcharged
Check superheat and subcooling. Re-
weigh in charge.
X
X Non-condensables in
system
Vacuum system and re-weigh in charge.
X
X Restricted metering
device.
Check superheat and subcooling per
chart. Replace.
Low Suction
Pressure
X
Reduced water flow in
heating.
Check pump operation or water valve
operation/setting.
Plugged strainer or filter. Clean or replace.
Check water flow. Adjust to proper flow
rate.
Check flow switch is operating correctly.
X
Water temperature out of
range.
Bring water temperature within design
parameters. Check flow switch is
operating correctly.
X
Reduced air flow in
cooling.
Check for dirty air filter and clean or
replace.
Check fan motor operation and air flow
restrictions.
Too high of external static. Check static vs.
blower table.
X Air temperature out of
range
Too much cold vent air? Bring entering air
temperature within design parameters.
X
X
Insufficient charge
Check for refrigerant leaks.
Table continued on next page.