background image

…it’s

 

all

 

about listening

 

 

 

 
 

14.

 

Troubleshooting

 

 

connecting

 

to

 

an

 

internet

 

station

www.clintdigital.com

29

 

 

 

 

 

 

[Connecting…] 

Possible Cause  

Checklist

 

 

 

 

Check if PC is able 

to connect  to the wifi 

network and the 

network key (if in  use) 

is correct 

 

Failed to connect

 

No  

1. Wifi router might be down

 

Connected? 

2. Wrong network  key entered

 

 

 
Yes 

 

H2 attempts to connect to internet portal to 

get internet radio listings 

[Please  Wait] 

[Loading…] 

 

 

 

 

 

 

Network  error

 

 

Check if PC is able 

to access the 

internet radio portal 

(http://wifiradio- 

frontier.com)  when 

connected to the 

same wifi network 

1. Broadband  internet

 

No  

connection might be down.

 

 

Connected? 

2. Internet  portal 

(fs

.

vtuner

.

com) 

 

might be down

 

 

 

Yes 

 

Show Internet radio top-level menu 

------------------- 

My Favourites 

Stations 

Podcast 

My Added Stations 

------------------- 

 

 

User selects a station to be played 

 

 

H2 attempts to connect to the internet radio 

station 

[Connecting…] 

 

 

 

 

Go to the internet 

radio portal (http:// 

 

 

 

Fs.vtuner.com) and 

 

try to play the station 

from the PC to see if 

problem is due to the 

station or your 

network 

No  

1. Selected  internet  radio station 

might be down

 

Connected? 

 

 

 

Yes 

 

H2 attempts to play the radio stream 

[Loading…] 

 

 

 

 

Go to the internet 

radio portal (http:// 

wifiradio- frontier.com) 

and try to play the 

station from the PC to 

see if problem is due 

to the station or the 

radio 

 

 

Format  error

 

 

1. H2 does not support the

 

Successful? 

No  

format used by the internet radio

 

 

 

station

 

 

Yes 

 

[Playing] 

Summary of Contents for H2

Page 1: ... it s all about listening www clintdigital com 1 User guide Model H2 Internet DAB DAB Radio Adaptor Model H2 Heimdal two ...

Page 2: ...nings 4 Follow all instructions 5 Do not use this adaptor near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Protect the power cord from being walked on or pinched particular...

Page 3: ... between the Internet Radio Portal and Radio Station Page 5 3 Overview of Adaptor Page 5 3 1 Front panel Page 5 3 2 Remote control Page 6 3 3 Back panel Page 7 4 General menu navigation Menu Structure Page 7 5 Menu structure Page 8 6 General info and settings Page 11 7 Turning on H2 Page 12 8 Setting up the H2 Page 12 8 1 Setting up the language Page 12 8 2 Setting up the time and date Page 13 8 3...

Page 4: ... access point connected to your broadband internet connection An integrated wireless router is recommended 3 If your wireless network is configured to use WEP Wired Equivalent Privacy or WPA Wi Fi Protected Access data encryption it is important that you know your WEP or WPA codeto connect to your network 4 PC Windows Media Player WMP 11 can be set up to enable streaming music files from the PC to...

Page 5: ...Internet Radio Station The station is the actual website which contains the selected station audio stream Once a user has selected a station through the Portal the radio then connects directly to the station Depending on your wireless router the internet radio should work anywhere within up to 20 30 meters of the wireless access point Before continuing make sure that your wireless access point is ...

Page 6: ... Remote control Power On Off Mute Sound On Off Navigation and select button Menu button Enters Menu Alarm setting Snooze setting Volume Up Down Mode button select DAB Internet Music player function time setting Preset button Info button changes radio info ...

Page 7: ... The Internet Radio Station List menu This is the menu that allows users to access the different internet radio services This menu comes direct from the Internet Radio portal z The Mode menus for the various modes The mode menus are called so because they show the functions available within the context of each of the modes Pressing the MENU button anytime will take you to the mode menu of the rele...

Page 8: ... it s all about listening www clintdigital com 8 5 Menu Structure not all features shown are necessarily available for this model 4BH NO NO ...

Page 9: ... it s all about listening www clintdigital com 9 NO NO ...

Page 10: ... it s all about listening www clintdigital com 10 ...

Page 11: ...ove or below those visible In addition each mode menu has two final options System settings and Main menu The indicates options leading to further menus The System settings menu allows access to system settings and information such as network time language and software update Menus with more options than will fit on one screen have a scroll bar to the right The Main menu allows access to all modes...

Page 12: ...d tries to start playing the last station or track that was playing in that mode If this is not possible H2 will try to connect to the selected source by scanning for stations networks or prompting for user input as appropriate The Now playing screen shows information about the audio source and track now playing where available In addition there are screens for information such as volume mute and ...

Page 13: ...hether the clock is set to 12 or 24 hour mode the display reverts to the now playing screen and shows the newly updated time Auto update Auto update works with data sent over the network only when such data is present in the stream The clock is only updated when in a corresponding mode so it is best to select a mode you use regularly o Network uses a time signal sent from the Frontier Silicon Inte...

Page 14: ...nformation o If not already set WLAN region select country region from list o Network name select your network from the list o If connecting to an encrypted wireless network the key password To enter your key use the or or www clintdigital com 14 or and to move the cursor through the characters and select As each character is selected the key is built up near the top of the display There are three...

Page 15: ... Menu System settings Network Network profile From here you can delete unwanted networks by pressing the button then confirming delete Yes Other options There are also other options for viewing and manually altering network settings from Menu System settings Network These options are not normally necessary but users experienced with networking may find them useful for diagnosing and fixing network...

Page 16: ...nfuse the portal access code with the Radio ID from Menu System settings Info On an internet connectedcomputer access the portal website at www wifiradio frontier com If this is your first visit to the portal register for a new account entering the following information o access code o your e mail address o password o radio model H2 If you already have an account and wish to add an additional radi...

Page 17: ...ia sharing perform the following steps 1 Ensure that the PC is connected to the network 2 Ensure that the radio is powered on and connected to the same network 3 In WMP add to the media library the audio files and folders you want to share with H2 In WMP enable media sharing streaming Windows XP WMP click on the Library button and select the Add to Library menu item Windows Vista 7 WMP click on th...

Page 18: ...le to add favouriteseither directly through H2 or through any computer with a web browser To enter Internet Radio mode either press Mode until the display shows Internet Radio or select Menu Main menu Internet Radio Note The station list menu is provided from the Internet radio portal so it is only accessible when H2 is connected to the Internet Station lists and submenus may change from time to t...

Page 19: ...stations When a preset station is playing it shows Pn P1 P2 etc in the bottom of the screen Note Operation of presets is identical for Internet radio and DAB 9 3 Favourites Favourites are stored with the Internet radio portal and are available through all Internet radios registered on the same account Before favourites can be used the radio has to be registered with the Internet radio portal see p...

Page 20: ...dcasts with particular keywords in their title To search select Menu Station list then either Stations or Podcasts enter a keyword by selecting characters then OK The search entry screens are similar in operation to the Wi Fi password entry screen Select a broadcast from the list www clintdigital com 20 ...

Page 21: ...rtal These added stations are accesible fromH2 by selecting Menu Station list My added stations Station 9 7 Now playing information While the stream is playing the screen shows its name and description To view further information about the stream press Info Each time you press Info another set of information is displayed cycling through description format location reliability bit rate codec sampli...

Page 22: ...the album Get Rich or Die Tryin Pressing again would list all 50 Cent albums again would list all album artists and so on Pressing 10 1 Shared media from media server Select Menu Shared media If you have set up shared media as described on page 17 you should see an entry consisting of computer name Shared media name for example JB Laptop Audio If you have more than one computer sharing media the a...

Page 23: ...rd through the tracks using the forward skip and backward skip buttons on the RCU 10 2 Repeat shuffle You can repeat tracks or play them in random order by selecting Menu Repeat play or Menu Shuffle play 10 3 Now playing information While the track is playing the screen shows its track and artist UPnP At the bottom of the screen an icon indicates UPnP depending on the source To view further inform...

Page 24: ...ailable stations o If you have poor reception of some stations burbling you may wish to list only stations with good signal strength To start a scan manually select Menu Full scan To scan only stations with good signal strength select Menu Local scan Once the scan is complete the radio shows a list of available stations 11 2 Selecting stations To listen to or change a station turn the Select contr...

Page 25: ...ange in a noisy environment for example classical music while cooking you may wish to compress the dynamic range This makes quiet sounds louder and loud sounds quieter To change DRC select Menu DRC then DRC off low or high Station order You can choose the order of the DAB station list to be either Alphanumeric Ensemble or Valid Ensemble lists groups of stations that are broadcast together on the s...

Page 26: ...ne Invalid The Prune invalid function allows you to remove stations that are no longer active or cannot be received DRC Dynamic Range Control DRC adds or removes a degree of compression to compensate for the differences in the dynamic range between radio stations For example a station broadcasting popular music may have a high level of compression applied since the emphasis is on a constant high l...

Page 27: ...or Weekdays o Time o Mode Buzzer Internet radio DAB FM o Preset Last listened or 1 10 o Volume 0 20 To activate the new settings scroll down and select Save The screen shows active alarms with an icon at the bottom left At the set time the alarm will sound To temporarily silence it press Snooze You can change the snooze or period with the or or and buttons The radio returns to standby for the set ...

Page 28: ...to connect to a radio station H2 was streaming a station and connection fails midway through the streaming H2 fails to connect to a PC for streaming music Format error Error Seen when the H2 has problem playing the media due to unsupported format type Some examples of circumstances which will trigger a format error are H2 tunes to a internet radio station which is being transmitted using an audio ...

Page 29: ...nection might be down Connected 2 Internet portal fs vtuner com might be down Yes Show Internet radio top level menu My Favourites Stations Podcast My Added Stations User selects a station to be played H2 attempts to connect to the internet radio station Connecting Go to the internet radio portal http Fs vtuner com and try to play the station from the PC to see if problem is due to the station or ...

Page 30: ...gured to request a password WEP WPA key you will be asked to enter the key at this point It will not acknowledge my encryption key Remember to write it with capital letters if needed It will not connect to my wireless network It is worth checking the following if you are experiencing problems connecting to your wireless network Check that you are using the correct WEP Key passphrase remember this ...

Page 31: ...cause it is not the Radio ID that needs to be entered but the Access Code instead To get the Access Code please start playback of an internet radio station and press MENU Press or or or www clintdigital com 31 and buttons to choose Station List Press or or or and buttons to choose Help Choose Get Access code This is the code to enter on http www wifiradio frontier com I have manually entered IP et...

Page 32: ...radio portal website http www wifiradio frontier com try later I hear noise on DAB If you hear noise or interference on Dab this is caused by poor reception Please try to adjust antenna or move the H2 to a better location maybe closer to open spaces or windows Please also look at next issue I cannot connect to DAB Your H2 can be placed in an area with poor DAB reception Please try to move your rad...

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